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Alexander Heckman

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Alexander Heckman

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

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4.9

70 Reviews

Overview Reviews (70) Inventory (728)

Dealership Experience

7 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

Automotive Technician for 10 years

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4.9

70 Reviews

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70 Reviews of Alexander Heckman

March 20, 2026

Dealership Rating

Employee Rating

Very attentive, kind, soft spoken and on time with the time my car would be ready time my car would be ready More

by KJ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alexander Heckman

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Mar 20, 2026 -

Precision Honda responded

KJ, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that you had a great experience and that our team was attentive, kind, and respectful of your time. Providing timely and courteous service is very important to us, and we truly appreciate your feedback. We look forward to assisting you again in the future!-Dennis Alejo GM

March 20, 2026

Dealership Rating

Employee Rating

Great experience from start to finish. The staff was helpful, transparent, and made the entire process smooth and stress-free. Highly recommend this dealership.” The staff was helpful, transparent, and made the entire process smooth and stress-free. Highly recommend this dealership.” More

by IAMTHEDONAHP323

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

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Mar 20, 2026 -

Precision Honda responded

IAMTHEDONAHP323, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that everything went smoothly from start to finish. Providing a transparent, stress free process is exactly what we strive for, and it’s great to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. We look forward to assisting you again in the future!-Dennis Alejo GSM

March 17, 2026

Dealership Rating

Employee Rating

Alexander heckman was very informative and taking his time with my vehicle he assured me the issues were there made my car feel great and brand new I want to be able to have him as my service advisor all time with my vehicle he assured me the issues were there made my car feel great and brand new I want to be able to have him as my service advisor all the time. More

by Rubenjrl97

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alexander Heckman

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Mar 17, 2026 -

Precision Honda responded

Rubenjrl97, Thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear that Alexander Heckman took the time to thoroughly assist you and made your vehicle feel like new again. He truly takes pride in making sure our guests feel confident and well taken care of !-Dennis Alejo GSM

March 15, 2026

Dealership Rating

Employee Rating

Good people, they make you feel like you’re in good hands, and take my car on time, thanks for your service hands, and take my car on time, thanks for your service More

by lizalex87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2026 -

Precision Honda responded

lizalex87, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear our team made you feel in good hands and that your service was handled on time. We appreciate your trust and look forward to serving you again!-Dennis Alejo GSM

March 13, 2026

Dealership Rating

Employee Rating

I had a great experience with Alexander at Precision Honda. He was friendly, professional, and very knowledgeable when explaining the service my car needed. He took the time to answer my questions and m Honda. He was friendly, professional, and very knowledgeable when explaining the service my car needed. He took the time to answer my questions and made sure I understood everything clearly, which I really appreciated. The whole process felt smooth and straightforward because of his help. I would definitely return to Precision Honda and request Alexander. More

by lucero.lopez81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 13, 2026 -

Precision Honda responded

lucero.lopez81, thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that Alexander provided friendly, professional, and knowledgeable service during your visit. Taking the time to clearly explain the work needed and answer questions is something we truly value, so it’s great to know Alexander made the process smooth and straightforward for you.We appreciate your trust in Precision Honda and your kind words. We look forward to welcoming you back, and we’ll be happy to have Alexander assist you again on your next visit!-Dennis Alejo GSM

March 13, 2026

Dealership Rating

Employee Rating

I have really good service at this Honda dealership. Alex has been quite helpful in servicing my car. Alex has been quite helpful in servicing my car. More

by no43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 13, 2026 -

Precision Honda responded

no43, Thank you for choosing Precision Honda and sharing your experience ! We're so glad to hear you had a positive service experience with us. Alex will be happy to know his help made a difference during your visit. We truly appreciate your support and look forward to assisting you again at your next service!-Dennis Alejo GSM

March 09, 2026

Dealership Rating

Employee Rating

Great represantative from honda explains everything car needs answers questions with a very possitive answer making you feel comfortable needs answers questions with a very possitive answer making you feel comfortable More

by gonzalezolivia0725

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alexander Heckman

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Mar 09, 2026 -

Precision Honda responded

gonzalezolivia0725, thank you for choosing Precision Honda and sharing your experience !We’re glad to hear that our representative took the time to explain everything your car needed and answered your questions in a positive and helpful way. Making our customers feel comfortable and well-informed is very important to us. We truly appreciate your support and look forward to assisting you again in the future!-Dennis Alejo GSM

March 06, 2026

Dealership Rating

Employee Rating

He was professional and incredibly helpful He helped to identify issues, found key areas to service and let me know how to take advantage of Hondas service department in the future identify issues, found key areas to service and let me know how to take advantage of Hondas service department in the future More

by samikcsu2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alexander Heckman

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Mar 06, 2026 -

Precision Honda responded

samikcsu2, thank you for choosing Precision Honda and sharing your experience! We’re glad to hear you had a positive experience and that our team member was professional, helpful, and thorough in identifying the issues and guiding you through your service options. We appreciate your support and look forward to assisting you again.-Dennis Alejo GSM

March 05, 2026

Dealership Rating

Employee Rating

Precision Honda has great customer service and efficient Clean, great appointment availability, helpful, friendly, thorough Clean, great appointment availability, helpful, friendly, thorough More

by rosasmaribel19

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alexander Heckman

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Mar 05, 2026 -

Precision Honda responded

rosasmaribel19, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear you had a positive experience with our team. Providing efficient service, a clean environment, and flexible appointment times is very important to us. We look forward to seeing you again next time!-Dennis Alejo GSM

March 04, 2026

Dealership Rating

Employee Rating

Fast service with great communication. Their waiting area is amazing and the technology used to communicate with you is flawless! Their waiting area is amazing and the technology used to communicate with you is flawless! More

by oscarrosales

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alexander Heckman

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Mar 05, 2026 -

Precision Honda responded

oscarrosales, Thank you for choosing Precision Honda and sharing your experience! We are thrilled you enjoyed our fast service and clear communication. We have put a lot of thought into creating a comfortable waiting area and using technology that keeps everything smooth and easy for our guests. Our team is committed to providing excellent care and a great experience every time you visit. We look forward to seeing you again next time!-Dennis Alejo GSM

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