Alexandra Benvenuto | Page 14

excellent buying experience Rob was an amazing sales person. Everyone from Mr. Pack's, to Alex, Mr. Matthews and Robert with Sync and Trey were fantastic! I went originally to Rob was an amazing sales person. Everyone from Mr. Pack's, to Alex, Mr. Matthews and Robert with Sync and Trey were fantastic! I went originally to speak with Rey but due to a family ER he was not available. Rey still picked up the phone and called me and assured me that I would be taken care of. I recommend everyone come to Sam Pack's 5 star to buy their car. It was a truly wonderful experience. Excellent, top notch service and care. Thank you to all of you. More

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"Best Experience Ever" I went to the Dealership on 9/5/2016 anticipating purchasing a new car. What a great experience. I have bought a number of new cars before from vari I went to the Dealership on 9/5/2016 anticipating purchasing a new car. What a great experience. I have bought a number of new cars before from various dealerships and this was the BEST AND GREATEST EXPERIENCE EVER. ABSOLUTELY NO HAGGLING! Rob Forgy is a great sales person and I will definitely recommend that anyone looking to buy a car at this dealership should ask for him. He is very helpful and professional. Also, Trey Russell is a great GM, very nice and helpful. FYI, I bought a 2017 Ford Escape SE. Mary D. More

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fantastic Danny Forsee is by far the greatest salesman ever.I have and will continue to recommend Sam Pack Ford and Danny Forsee.The customer service is above t Danny Forsee is by far the greatest salesman ever.I have and will continue to recommend Sam Pack Ford and Danny Forsee.The customer service is above the best. More

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Absolute Great Experience Great place and very hassle free experience. Brad Hall my salesman was great and so was Sales Manager Rajesh Patel. I was provided a wonderful price t Great place and very hassle free experience. Brad Hall my salesman was great and so was Sales Manager Rajesh Patel. I was provided a wonderful price that didn't break the budget and provided me all the bells and whistles on my vehicle I was looking for. Will most definitely keep doing business here from now on. More

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Not bad at all Fast and to the point. Said what they would do and did what they said. Rob is the guy that you want when you walk in the door. Fast and to the point. Said what they would do and did what they said. Rob is the guy that you want when you walk in the door. More

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Reuben Krause Rocks! Sorry it took so long to write this review, but a road trip in your new Escape sometimes just gets in the way. This is the second vehicle we have pur Sorry it took so long to write this review, but a road trip in your new Escape sometimes just gets in the way. This is the second vehicle we have purchased from Reuben in less then 2 years. He sold my husband a 2015 Mustang before they were in stock. We called Reuben and told him what we were looking for in a vehicle and he presented us with all the options once we got to the dealership. He does not pressure you into buying something you do not want or need. Reuben makes buying a new car fun instead of a hassle. He is very knowledgeable and works hard to get you the deal you want. We will continue to buy vehicles from him as long as we both are around. Five Star Ford has an honest, respectful gem in Reuben Krause. More

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Very nice The entire experience for me was great. I was recommended by my daughter because she bought a car the day before. It took about the time I expected it The entire experience for me was great. I was recommended by my daughter because she bought a car the day before. It took about the time I expected it to take. I rated the price as Good and Not Excellent because I believe my trade-in was worth more. That is my only issue that I had to contend with. The salesman were awesome. Extra nice and great to work with. They were not pushy and felt they were honestly wanting to help me find the right car. Used to get referral fees and I understand Ford stopped that. I don't agree because my daughter sold myself and a co-worker into purchasing a new Ford within 1 day of her purchase. More

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Very smooth experience! Very honest and friendly staff! Melanie was terrific! She lives up to her word. She made this experience very smooth! I will definitely be returning f Very honest and friendly staff! Melanie was terrific! She lives up to her word. She made this experience very smooth! I will definitely be returning for my next purchase! More

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Time consuming Our experience with the dealership was very positive however we do not feel the buying process should have taken as long as it did for a couple with a Our experience with the dealership was very positive however we do not feel the buying process should have taken as long as it did for a couple with a credit score of 785. The first evening = 3 hours, second evening (finance) = > 2 hours. We scheduled a return appointment the same week for installation of tinted windows and Skylink and were told "it will only take an hour." We left the dealership 2 hours later. Despite the lengthy process we feel Five Star is friendly and fair. We will continue to do business with them. More

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short and everything i asked for Called Alan Reynolds and inquired about a certain type of truck and he found what I wanted. Price was good and Justin in finance worked with me and it Called Alan Reynolds and inquired about a certain type of truck and he found what I wanted. Price was good and Justin in finance worked with me and it did not feel like a pressure type transaction. Best experience I've had buying a new truck. also I was not stuck there all day, three hrs. max. Alexandra was also very helpful and non pressuring. More

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