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Alexis Brown
Alexis Brown | Page 2
Customer Experience Manager
Harry Robinson Buick GMC
6000 South 36th Street
Fort Smith, AR 72908
34 Reviews
I started at Harry Robinson in 2013 and am a prime example of promotion within! I started my path here as a receptionist then became the executive assistant. After my time as the executive assistant, I was honored to become the very first Dedicated Delivery Coordinator which taught me my love for interacting with our customers. I then accepted the Customer Experience Manager position in late 2017 which allows me to get to know our customers on a more personal level and be the go to person for all their automotive needs. My fiancé and I live in Fort Smith with my awesome 4 year old daughter! When I have free time I enjoy taking advantage of the awesome road bike trails Fort Smith has to offer, supporting local businesses at the Farmers Markets, and binge watching Fixer Upper! I look forward to getting to speak with you about your experience here at Harry Robinson Buick GMC!
Read moreDealership Experience
13 yrs, 3 mos
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
34 Reviews of Alexis Brown
April 12, 2020
Hunter Means, Jimmy Ramsey, Jon Schumacher, and Adriana Burton were fantastic to work with! We expected to be there a really long time since we were buying 2 cars, but they really took care of everything s Burton were fantastic to work with! We expected to be there a really long time since we were buying 2 cars, but they really took care of everything so quickly! Will definitely recommend them to anyone looking to purchase a new vehicle. More
by jaxons.mommy2015
Other Employees Tagged: Adriana Burton, Jimmy Ramsey , Hunter Means, Jon Schumacher
March 23, 2020
This is my 2nd truck I've owned from Harry Robinson. The customer service is the best. And they will bend over backwards to get you what you want! Thanks guys. See you for another one in 5yrs. customer service is the best. And they will bend over backwards to get you what you want! Thanks guys. See you for another one in 5yrs. More
by FLOJO
Other Employees Tagged: Derek Creekmore, Adriana Burton, Saralinna Azis
February 13, 2020
No Pressure Buying!!! Harry Robinson Buick GMC made my last vehicle-buying experience the easiest by far! Alexis Brown directed me to the most helpful and friendliest sale Harry Robinson Buick GMC made my last vehicle-buying experience the easiest by far! Alexis Brown directed me to the most helpful and friendliest salesperson I've ever had the pleasure of working with. He was not pushy and took his time to work with me despite my shortcomings. The service during the sale process was amazing as well. Adriana Burton came in to explain the On-Star service and took us out to show us how to use every feature that came with our vehicle. She took her time and answered our questions with the most serious regard to our experience. I was honestly nervous about meeting Mike Hesson from the Finance department. I was worried for nothing because Mike was not pushy at all. He did not try to coerce me into buying any extended warranties and I respect a dealership that takes their customer's wishes and answers seriously. I was literally in and out in 10 minutes. All-in-all this was by far the easiest buying experience I have ever had. I would recommend working with Alexis, Brent, Adriana, and Mike to anyone looking at purchasing with them. You will not be disappointed! More
by A Ruckman
Other Employees Tagged: Mike Hesson, Brent Durham, Adriana Burton
December 16, 2019
Ricky Mars helped me with my car problems and explained how it works. He was very very helpful. After he helped me it all made sense. how it works. He was very very helpful. After he helped me it all made sense. More
by Morgan57smiley
Other Employees Tagged: Amanda Mendenhall, Adriana Burton
August 17, 2019
super fantastic experience! I have never had more pleasant transition while making a car deal Everything went smoothly and I had the most amazing team helping me. A big shout out I have never had more pleasant transition while making a car deal Everything went smoothly and I had the most amazing team helping me. A big shout out to James Durham, Seth Hill and Saralinna Wilson! I would definitely recommend HarryRobinson to anyone! More
by Gail Pelham
Other Employees Tagged: James Durham, Amanda Mendenhall, Saralinna Azis, Seth Hill
July 28, 2019
Love this dealership Everyone was very friendly. when my husband and I needed time to discuss they let us talk and was not pushy about anything. Great experience Everyone was very friendly. when my husband and I needed time to discuss they let us talk and was not pushy about anything. Great experience More
by taylornicole92
Other Employees Tagged: Pam Thompson, Adam Archer, Adriana Burton , Taylor Craft
June 22, 2019
2013 tuson went to Harry Robinson to get a car well they pushed me into getting one then it needed struts and they wouldnt put them on went to Harry Robinson to get a car well they pushed me into getting one then it needed struts and they wouldnt put them on More
by Graig
Other Employees Tagged: Adam Archer
May 30, 2019
Its not scarry when you deal with Harry Thank you Harry Robinson Buick GMC. You have always worked with us and for us. We had lots of questions regarding GMC changing the Acadia. You were Thank you Harry Robinson Buick GMC. You have always worked with us and for us. We had lots of questions regarding GMC changing the Acadia. You were very thorough and patient with us. Thank you for making our buying number 6 hassle free. We drove off the lot in a new Buick Enclave. We called back the day after with a question and Management and Service took care of my question. THANK YOU for a job well done. More
by Juditha
Other Employees Tagged: Mike Hesson, Marty Phillips, Saralinna Azis , Taylor Craft, Robert Day, Randy Jones, Taylor Craft, Robert Day, Marty Phillips, Saralinna Wilson, Randy Jones, Mike Hesson
April 13, 2019
Another Great Experience! This is my 3rd purchase from Harry Robinson and the experience was nothing short of excellent. The team was friendly and welcoming and I walked away w This is my 3rd purchase from Harry Robinson and the experience was nothing short of excellent. The team was friendly and welcoming and I walked away with my dream car at a great price! I’ll be back! More
by J.Brown
Other Employees Tagged: Chris Wilson, Joey Thomas, Mike Hesson, Skip Hill, Adriana Burton, Saralinna Azis
April 13, 2019
Awsome! Harry Robinson is great and respectful dealership. Everyone here is very kind and hard working. I want to thank Alexis Durham, Cameron Selby, Chris Wi Harry Robinson is great and respectful dealership. Everyone here is very kind and hard working. I want to thank Alexis Durham, Cameron Selby, Chris Wilson, Saralinna Wilson, Hunter Means, and Adriana Burton for doing everything possible to make the transaction on my new 2019 Terrain go smoothly. I appreciate all the time put into this and appreciate it. So excited about my new care. My family and I are very happy. More
by KLOAIZA22
Other Employees Tagged: Chris Wilson, Adriana Burton, Saralinna Azis , Hunter Means, Cameron Selby
