Alexis Brown | Page 3
Customer Experience Manager
Harry Robinson Buick GMC
6000 South 36th Street
Fort Smith, AR 72908
I started at Harry Robinson in 2013 and am a prime example of promotion within! I started my path here as a receptionist then became the executive assistant. After my time as the executive assistant, I was honored to become the very first Dedicated Delivery Coordinator which taught me my love for interacting with our customers. I then accepted the Customer Experience Manager position in late 2017 which allows me to get to know our customers on a more personal level and be the go to person for all their automotive needs. My fiancé and I live in Fort Smith with my awesome 4 year old daughter! When I have free time I enjoy taking advantage of the awesome road bike trails Fort Smith has to offer, supporting local businesses at the Farmers Markets, and binge watching Fixer Upper! I look forward to getting to speak with you about your experience here at Harry Robinson Buick GMC!
Read moreDealership Experience
13 yrs, 3 mos
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
34 Reviews
Write a Review34 Reviews of Alexis Brown
September 12, 2018
very friendly and helpful everyone was very friendly and helpful. the car we purchased had some problems with the Bluetooth staying connected and had to have a new radio instal everyone was very friendly and helpful. the car we purchased had some problems with the Bluetooth staying connected and had to have a new radio installed. they were very helpful and understanding. they didn't hesitate to loan us a car while ours was being repaired. More
Other Employees Tagged: Chris Wilson, Mike Hesson, Adriana Burton , Cameron Selby, Philip Neblick
August 21, 2018
My truck buying adventure. The people I worked with were very professional in their work. They helped me in many ways to find the truck I wanted and get it for a price I could a The people I worked with were very professional in their work. They helped me in many ways to find the truck I wanted and get it for a price I could afford. I am now the happy owner of a new gmcr pickup. More
Other Employees Tagged: Pam Thompson, Adriana Burton , Jackie Black
July 16, 2018
Kept their word We were told our vehicle came with a feature that was not there. It was normally a stand feature. For some reason this one did not have that feature. We were told our vehicle came with a feature that was not there. It was normally a stand feature. For some reason this one did not have that feature. They kept their word and had it added aftermarket because they said it came with it. More
Other Employees Tagged: Audry Kimberling
June 18, 2018
Great customer service! I needed to find a deal that would fit into my budget and they worked with me! I spoke with Jackie Durham and Alexis Durham about my price range and t I needed to find a deal that would fit into my budget and they worked with me! I spoke with Jackie Durham and Alexis Durham about my price range and they arranged me to meet with Trey! I found a 15 Ford mustang that I love! Rachel and Mike also helped me with the paperwork! It was a great experience overall! More
Other Employees Tagged: Mike Hesson , Jackie Black, Rachel Colquitt, Tray Dixon
May 14, 2018
Victor Magana is amazing at Harry Robinson!!! I love Harry Robinson because the staff is amazing! Victor Magana went above and beyond to get me into my vehicle and didn't stop there he also got my I love Harry Robinson because the staff is amazing! Victor Magana went above and beyond to get me into my vehicle and didn't stop there he also got my husband his vehicle then my husbands boss a vehicle. The financing team works hard to get the best deal they can for you. Mr. Robinson himself is the most kindest generous person I know! If you're looking for a vehicle I suggest you shop at Harry Robinson, they will treat you right! More
Other Employees Tagged: Adam Archer , Jackie Black, Victor Magaña
April 25, 2018
Great experience Cameron and Randy did an amazing job with my service. I needed service at the last minute and they worked me in. They were fast and efficient. Harry R Cameron and Randy did an amazing job with my service. I needed service at the last minute and they worked me in. They were fast and efficient. Harry Robinson goes above and beyond in their service Dept. Thank you so much! I will not go anywhere else. More
Other Employees Tagged: Amanda Mendenhall , Randy Jones, Cameron Selby
April 11, 2018
great quick work. All employes were very polite & knew what there jobs were. Service people were carful not to damage anything & made all look good.We hope i can fiend All employes were very polite & knew what there jobs were. Service people were carful not to damage anything & made all look good.We hope i can fiend a good used pickup at a very good price. More
Other Employees Tagged: Derek Creekmore, Amanda Mendenhall , Jackie Black, Jerry Corley, Randy Jones, Cameron Selby
March 09, 2018
Making things right! Thank you for going out of the way to make things right. Y’all are good people. I appreciate how things were handled. I love my new car! Thank you for going out of the way to make things right. Y’all are good people. I appreciate how things were handled. I love my new car! More
February 03, 2018
review for buying a new suv Pam Thompson was very helpful is helping us find the new SUV we wanted, After we got the SUV she pointed out all the options while test driving it. W Pam Thompson was very helpful is helping us find the new SUV we wanted, After we got the SUV she pointed out all the options while test driving it. We have bought two other SUV's from Harry Robinson, this is the first time Pam has helped us, we will definitely be using Pam Thompson on our next new car experience More
Other Employees Tagged: Pam Thompson
January 17, 2018
Baught a new Lacrosse Very helpful and friendly, made sure I got what I wanted.The first car I looked at had some hail damage, so they located a car that I wanted Very helpful and friendly, made sure I got what I wanted.The first car I looked at had some hail damage, so they located a car that I wanted More
Other Employees Tagged: Joey Thomas , Steve Hatwig

