Alfred Utset

Everyone at Lexus of North Miami was great. Kayla did an absolute amazing job.. I was very satisfied with the service. Kayla did an absolute amazing job.. I was very satisfied with the service. More

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Bobby (babak) has a terrible attitude. I asked him a question he refused to answer and sent me to the tech people when they we're gone already for the day and when I told him that he tol I asked him a question he refused to answer and sent me to the tech people when they we're gone already for the day and when I told him that he told me to come back and ask him the question then another day instead of taking a minute that that's only took him to answer me the question, horrible attitude, dismissive arrogant and not nice! I wouldn't take my car to him ever again! More

by stephanieripstein Verified Customer Verified Customer

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While purchasing our vehicle, Frank and team were friendly, knowledgeable, and efficient. Always a great experience at Lexus of North Miami. friendly, knowledgeable, and efficient. Always a great experience at Lexus of North Miami. More

by utsetfamily Verified Customer Verified Customer

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Ramon the manager was amazing, super helpful and nice, would highly recommend anyone to come here. would highly recommend anyone to come here. More

by RCABRERA3 Verified Customer Verified Customer

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Bobby Rahmani provided excellent customer service. I would recommend him to anyone. One of a Kind! I would recommend him to anyone. One of a Kind! More

by Mimi Verified Customer Verified Customer

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This Lexus dealership, especially, Jonathan, exuberates kindness, helpfulness, and genuine customer service. It is pleasurable and joyful to come to this dealership. kindness, helpfulness, and genuine customer service. It is pleasurable and joyful to come to this dealership. More

by Gordonkaren88 Verified Customer Verified Customer

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I purchased my car on August 29, 2025, and had the pleasure of working with Frank Vidal, my salesman, and Alfred Utset, the sales manager. Frank was outstanding—friendly, knowledgeable, and attentive, pleasure of working with Frank Vidal, my salesman, and Alfred Utset, the sales manager. Frank was outstanding—friendly, knowledgeable, and attentive, making sure I felt comfortable every step of the way. Alfred ensured the entire process was handled quickly and efficiently, respecting my time. Together, they made a fantastic team and provided an excellent purchase experience. I’m very grateful for their professionalism and support. A great place to purchase a Lexus! More

by mercy.9 Verified Customer Verified Customer

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Thanks for everything Alfred. Lexus always takes good care of me. Best car I’ll ever have. Lexus always takes good care of me. Best car I’ll ever have. More

by devinvazquez8013 Verified Customer Verified Customer

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The Lexus vehicle service staff and certified pre-owned vehicle team are professional and very well versed in their profession. Thank you. vehicle team are professional and very well versed in their profession. Thank you. More

by mgm454 Verified Customer Verified Customer

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The quality of service and repairs were top notch! Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. E Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. Every concern was addressed and handled appropriately. Thank you Deena, Michael and all the collision repair team! My car looks amazing! More

by MARYANN1700 Verified Customer Verified Customer

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