Ali Siklaoui | Page 5

Excellent people and service all around. MR gilbert is my guy! Highly recommend to other people MR gilbert is my guy! Highly recommend to other people More

by Steve Verified Customer Verified Customer

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I have purchased and have referred friends that have purchased various vehicles. The main reason that I chose them is because of their service departments outstanding customer service. Jerry Ulm use t purchased various vehicles. The main reason that I chose them is because of their service departments outstanding customer service. Jerry Ulm use to have the BEST Service department in the business! Unfortunately, that now is not the case. I have been trying to schedule my friends Jeep, that came in from out of town for some warranty work since Tuesday (5.9.2023). I called several times but couldn't get anyone on the phone... So I drove down in person to speak with a service rep. I eventually had to speak with the service manager to get an appoint by Friday or Saturday. We dropped the car off Thursday night and was the first in line at the service bay. I followed up Friday evening and they said they would call me back shortly with an update but they never did call me back. I called again on Saturday morning (5.13.2023) and it took over 20 minutes to get a hold of someone... I explained my dissatisfaction with having to call several times and the excessive amount of time that it took to get through. They told me that the service manager dropped the ball and the car would not be seen until at least Monday (5.15.2023). I explained the situation again that we need the Jeep diagnosed by Saturday because me friend had to drive back home Sunday morning. The CSR stated if you don't like my service then come and pick up your vehicle... I tried to reason with him but unfortunately they showed me that they were in charge and were not going to help me out! So the moral of the story is do not count on Jerry Ulm to follow through in a timely many with any future service or warranty work even after they sold you the vehicle and the extended warranty... Try to find another dealership that appreciates its' customer, has integrity, and does what they say they are going to do! More

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Excellent customer service and very professional/modern vehicle purchase. I wouldn’t go anywhere else to buy a quality vehicle. vehicle purchase. I wouldn’t go anywhere else to buy a quality vehicle. More

by jesse.gilman33 Verified Customer Verified Customer

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Best buying experience ever. Would definitely recommend Jerry Ulm. Very responsive before and after the sale. Would definitely recommend Jerry Ulm. Very responsive before and after the sale. More

by TWAINMAN Verified Customer Verified Customer

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Always nice working with the staff, they aren't pushy and will generally answer all of your questions. Najib was great in following up and making sure everything was still good with the purchase. Ali also will generally answer all of your questions. Najib was great in following up and making sure everything was still good with the purchase. Ali also was quick to assist with a short notice check up since i had to go out of town. More

by Reloader74 Verified Customer Verified Customer

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Don’t keep promises no communication being a customer that has bought five vehicles from this place would never get my business again that has bought five vehicles from this place would never get my business again More

by Mr sanders Verified Customer Verified Customer

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Absolutely outstanding service with buying my new jeep from Danny Daher, David Keddie, S, Ali and Demontric Doddles. The team went out of their way to assist me with making the whole process smooth and he from Danny Daher, David Keddie, S, Ali and Demontric Doddles. The team went out of their way to assist me with making the whole process smooth and helping make sure I was all set with everything before I left. They have already reached out to me to make sure I didn’t have any more questions! Highly recommend this dealership and the team members here to everyone who wants a flawless car buying experience. Will be sure to refer anyone I know who is looking for a car to this Jerry Ulm Location! Thank you all again so much for your help! More

by BBYRD093 Verified Customer Verified Customer

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Amazing experience at the dealer would recommend to all my friends! They went above and beyond! 10/10 my friends! They went above and beyond! 10/10 More

by sergiospita Verified Customer Verified Customer

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Everyone was very helpful, and friendly. The sales manager " Danny " made my purchase pleasurable,and affordable. I can't say enough about "Ali Siklaoui ". There was an issue with the truck The sales manager " Danny " made my purchase pleasurable,and affordable. I can't say enough about "Ali Siklaoui ". There was an issue with the truck I purchased, but Ali and Danny went above and beyond to get it corrected. They made feel like family. Just a overall great experience. More

by ffpoptop Verified Customer Verified Customer

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Was a very pleasant experience, your sales person was very helpful and courteous and took his time. very helpful and courteous and took his time. More

by sshorden Verified Customer Verified Customer

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