Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alicia Love
Alicia Love at Russ Darrow Honda

Alicia Love | Page 4

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
52 Reviews
4.6

52 Reviews

Write a Review

52 Reviews of Alicia Love

May 09, 2026

Dealership Rating
Employee Rating

I had an extremely positive experience getting my flat tire replaced at Russ Darrow Honda thanks to Alicia Love. From start to finish, Alicia was professional, friendly, and genuinely caring. She kept me More

by robertc
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

Print
May 09, 2026

Russ Darrow Honda responded

We’re glad Alicia’s professionalism and genuine care made your tire replacement quick and smooth. Thank you for trusting us with your Honda Passport service. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 08, 2026

Dealership Rating
Employee Rating

Very friendly staff and they did exactly what I needed to my car in a timely fashion More

by SHERRY123080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Cruz Drahonovsky, Edgardo Acosta , Kailah Flores-Malone

Print
May 08, 2026

Russ Darrow Honda responded

Thank you for the five-star rating. We’re glad our team completed your Honda Civic service promptly and addressed exactly what you needed. We look forward to helping you again soon. George Matthews george.matthews@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

The service that they provided me was outstanding, high quality service. I'm recommending to everybody! More

by Jeffrey Coleman Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Cruz Drahonovsky, Edgardo Acosta , Kailah Flores-Malone

Print
Apr 30, 2026

Russ Darrow Honda responded

We’re delighted you found our service on your Dodge Dart outstanding and high quality. Your recommendation to everyone means a lot to our team. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Completely dissatisfied with service. Wheel arch not flush after having it installed. Alicia not supportive and requesting to speak with manager. More

by mcminami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
May 03, 2026

Russ Darrow Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. George Matthews george.matthews@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Friendly speedy service like no other place I've experienced. I have a 2017 Honda and a 2025 Subaru. I'd rather bring my Subaru here because of the excitement service! More

by marvalj31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski, Cruz Drahonovsky, Edgardo Acosta

Print
Apr 30, 2026

Russ Darrow Honda responded

It’s wonderful to hear that our team’s friendly and speedy service stood out to you. We’re honored that you choose us for your Subaru Crosstrek maintenance. We look forward to keeping your Subaru running at its best. George Matthews george.matthews@russdarrow.com

April 29, 2026

Dealership Rating
Employee Rating

I always take my vehicles to Russ Darrow for service. They do a great job taking care of them. More

by cloverlaw634
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Zach Gresbach, Cruz Drahonovsky, Edgardo Acosta , Kailah Flores-Malone

Print
Apr 29, 2026

Russ Darrow Honda responded

It’s wonderful to know you bring your Honda CR-V in for service. We appreciate your loyalty and are glad our team has taken great care of your vehicles. We look forward to keeping your CR-V running smoothly. George Matthews george.matthews@russdarrow.com

April 28, 2026

Dealership Rating
Employee Rating

She's so friendly and kind and i felt really listened to She was a pleasure More

by kzvara
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

Print
Apr 28, 2026

Russ Darrow Honda responded

We’re delighted Alicia made you feel heard and comfortable during your service. Thank you for trusting us with your Honda. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

April 28, 2026

Dealership Rating
Employee Rating

She's so friendly and kind and i felt really listened to She was a pleasure More

by kzvara
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

Print
Apr 28, 2026

Russ Darrow Honda responded

It’s wonderful to hear Alicia’s friendly and attentive approach made you feel truly listened to during your Honda Pilot service. We’re glad she was a pleasure to work with. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

April 28, 2026

Dealership Rating
Employee Rating

Good communication. Nice customer service. Alicia was very professional and kind. And loved having the video explanation of my car issues. More

by KARINJONES216
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

Print
Apr 28, 2026

Russ Darrow Honda responded

It’s wonderful to know you experienced clear communication and attentive service. Alicia’s professional approach and the video explanation for your Honda Odyssey’s issues were designed to keep you informed and confident in your vehicle’s care. Thank you for sharing your feedback! George Matthews george.matthews@russdarrow.com

April 22, 2026

Dealership Rating
Employee Rating

Fast, excellent service. Work done as stated, car wash too. I don't know how it could have been better! More

by CWA
Recommend Dealer
Yes

Other Employees Tagged: Alicia Love

Print
Apr 22, 2026

Russ Darrow Honda responded

It’s wonderful to hear we completed your Honda Civic service quickly and exactly as expected, and that you appreciated the car wash. Alicia will be delighted to know her efforts made a difference. Thank you for sharing your experience! George Matthews george.matthews@russdarrow.com

1
...
3
4
5
6

Dealership Inventory (155 Vehicles)

new 2027 Honda HR-V car, priced at $30,978
2027 Honda HR-V
new
Boost Blue Pearl exterior
Automatic
All-wheel Drive
$30,978
View Details
used 2013 Honda Odyssey car, priced at $13,351
2013 Honda Odyssey
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
$13,351
View Details
new 2026 Honda Civic car, priced at $28,311
2026 Honda Civic
new
Boost Blue Pearl exterior
Automatic
Front-wheel Drive
$28,311
View Details
new 2026 Honda Civic car, priced at $27,877
2026 Honda Civic
new
Blue Lagoon Pearl exterior
Automatic
Front-wheel Drive
$27,877
View Details
new 2026 Honda Civic car, priced at $28,311
2026 Honda Civic
new
Boost Blue Pearl exterior
Automatic
Front-wheel Drive
$28,311
View Details
new 2026 Honda CR-V Hybrid car, priced at $43,449
2026 Honda CR-V Hybrid
new
Nh-731p/Crystal Bl exterior
Automatic
All-wheel Drive
$43,449
View Details
View All Inventory