Allen Belcher | Page 4

My experience at Mercedes Benz in Annapolis was the best that I have ever had purchasing a vehicle. The salesperson, sales manager, and credit manager were very kind, professional and efficient. that I have ever had purchasing a vehicle. The salesperson, sales manager, and credit manager were very kind, professional and efficient. More

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Wayne is fantastic. Hooked up my new G63 build, the second one we have done with him, and had it delivered before the holidays. Thanks Wayne. Hooked up my new G63 build, the second one we have done with him, and had it delivered before the holidays. Thanks Wayne. More

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Arella was super knowable of GLC 300 and pleasure to work with. It was the best experience buying a vehicle. It would highly recommend this dealership. with. It was the best experience buying a vehicle. It would highly recommend this dealership. More

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Our experience with Casey and the entire team exceeded our expectations. Everyone was welcoming and friendly. Casey's knowledge and expertise in all aspects of the process helped make the buying experien our expectations. Everyone was welcoming and friendly. Casey's knowledge and expertise in all aspects of the process helped make the buying experience much easier for us. There was no rush by anyone to sell us a car that was not our dream vehicle. Extensive searches were done to locate a car for us. Casey's commitment to finding us the car we wanted made all the difference in our experience. He helped us get the app up and running on our phones - much appreciated. Casey has offered multiple times to have us return to go over any questions we have. We look forward to seeing him again - and the entire team - for follow-up on our new car. More

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Bing was great! His patience, understanding, and overall knowledge is a blessing made this experience easier. I am appreciative of Rory and Allen as well. His patience, understanding, and overall knowledge is a blessing made this experience easier. I am appreciative of Rory and Allen as well. More

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My experience was very pleasant from the moment I arrived. The receptionist Kim greeted me by name upon my arrival. She made me feel appreciated as a customer, was extremely personable, friendly, eff arrived. The receptionist Kim greeted me by name upon my arrival. She made me feel appreciated as a customer, was extremely personable, friendly, efficient, I could go on and on. Kim offered me refreshments, held a pleasant conversation with me and from that moment, I knew that I was in for a positive experience at Mercedes-Benz of Annapolis. Arella, my sales consultant came in on her day off to handle my transaction. I was already sold on the vehicle, so there was very little effort required to get me to sign on the bottom line. I informed her that I already had financing in place, but Arella mentioned that Allen would have access to several other options and that MBOA would love to handle my financing needs as well. Allen came and introduced himself and from the moment we spoke, I felt like I had a friend for life. Allen was a joy from the very start. His demeanor was completely out of character for a finance guy, most are cold and stiff, not Allen, he made me feel welcomed and valued instantly. Allen asked me a few questions, and said he’d get right back to me. I was not prepared for what happened next. Allen congratulated me on my credit score and said, “have I got a surprise for you”…. I was offered 2.99 % financing, over 60 months. I almost cried… The financing through one of my other financial intuitions was 4.99 %, but it was based on 36 months. My note would have been almost four hundred dollars more per month and I would have also paid more in finance charges, for a shorter repayment term. I could not have imagined a better agreement. To top it all off, when I returned to pick up the vehicle, Asher gifted me dinner for my daughter and I at a nice restaurant in Annapolis. Allen, Asher and I had been smack talking about football, relationships, etc., and it felt like I was just shooting the breeze with friends that I had know for years. Sorry to be so long winded, but the level of service I received at Mercedes-Benz of Annapolis, was incredible and well deserving of praise and acknowledgement. I am extremely pleased with the overall experience at MBOA. They have a great operation throughout the entire dealership. I can’t praise MBOA enough. Overall, it was the absolute best customer service I have experienced, in a very long time. Keep up the great work, it is very refreshing to experience in this day and age and unfortunately not the norm in today’s society. Another satisfied customer… Lloyd L. Celistan More

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Great price during the negotiation process. All questions were answered. I’ll be back for another Mercedes from Annapolis Mercedes. All questions were answered. I’ll be back for another Mercedes from Annapolis Mercedes. More

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If there were more than 5 stars to rate Mia, I would give them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had othe them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had other buyers calling her for that vehicle, she stuck to my side and got me my C class. She made the process so smooth and so easy to work with and definitely understands your situation. If you come to this dealership, just ask for Mia, you won’t regret it. More

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We have been buying Mercedes Benz cars since 1982 and Darrell is the best sales professional we have ever met! We were impressed with not only his outgoing, sincere, authoritative personality but also w Darrell is the best sales professional we have ever met! We were impressed with not only his outgoing, sincere, authoritative personality but also with his knowledge of the subject area and his determination to find the Mercedes we were looking for. We could not be more pleased. He is a superstar! Also, everyone else we met at your dealership treated us like family. Thank you. More

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I had an exceptional experience at Mercedes of Annapolis that I just had to share. From the moment I walked in, Wayne, went above and beyond to ensure I found the perfect vehicle. His extensive kn Annapolis that I just had to share. From the moment I walked in, Wayne, went above and beyond to ensure I found the perfect vehicle. His extensive knowledge and genuine enthusiasm made the entire process smooth and enjoyable. Wayne listened carefully to my needs, answered all my questions with patience, and provided insightful recommendations that truly helped me make an informed decision. Equally impressive was Alan, the business manager. His expertise and professionalism were evident throughout the financing process. Alan took the time to explain all the options, ensuring I understood every detail before making any commitments. His transparency and attention to detail gave me confidence that I was getting the best deal possible. More

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