Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher | Page 7

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
320 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.9

320 Reviews

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320 Reviews of Ally Gallagher

December 10, 2025

Dealership Rating
Employee Rating

I worked with Ally, she was great to have my car serviced timely and even fast than I expected. More

by GGAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience with our service team. We're delighted to hear that your vehicle was serviced in a timely manner and that the process exceeded your expectations for speed. Having your car back sooner than anticipated is always our goal, and we're pleased we could deliver that level of efficiency. Your positive feedback about the quality service you received means a great deal to our team. We appreciate your trust in us for your automotive needs.

December 05, 2025

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Employee Rating

Ally is wonderful to work with in the service department. She is trustworthy and very communicative! I will continue to use her every time my car needs to go in the shop! More

by SHUDSON1301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Crest Volvo Cars responded

We are delighted to hear about your positive experience with our service team. Having a team member who demonstrates reliability and maintains clear communication throughout the service process makes all the difference for our customers. Your confidence in returning for future service needs speaks volumes about the quality of care you received. We truly value your trust and appreciate you taking the time to share your experience with others.

December 01, 2025

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Employee Rating

Crest had always been great to work with. Service and car sales has been a pleasure to work with. More

by Mightymizzou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Crest Volvo Cars responded

We sincerely value your continued trust in our team. It means so much to hear that working with us has consistently been a positive experience for you. We're delighted that both our service department and sales team have made your interactions enjoyable and seamless. Your loyalty and confidence in Crest Volvo Cars truly motivate us to maintain the high standards you've come to expect. Thank you for taking the time to share your experience.

November 30, 2025

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Employee Rating

The dealership is extremely clean and welcoming. The staff is very professional and friendly. The time waited for my 1st service was nearly to the exact minute that my service advisor and I discusse More

by lee.d.lorenzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryn

Dec 10, 2025

Crest Volvo Cars responded

Thank you for the wonderful review! We're thrilled you found our facility welcoming and that your service appointment was right on schedule. It's great to hear you had another positive experience with Greg, and we appreciate your continued trust in us for both Volvo purchases. Thank you for the referral - there's no greater compliment! We look forward to continuing to serve you.

November 22, 2025

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Crest service department was Very efficient and most certainly helpful. Great experience for our first service appointment. More

by JOHNWHITSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Dec 04, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback about your first service experience! We're thrilled our team was efficient and helpful. We look forward to serving you again at Crest Volvo Cars.

November 22, 2025

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Employee Rating

I’m new to Frisco so had to change my care service, care, maintenance location. I didn’t think I would be as happy with anyone as I was with Autobaun in Fort Worth. However, I was very pleasantly surprised. More

by Dubette
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina and Ally. The man who picked up my car and the woman who delivered it when it was complete. I wish I could remember their names

Dec 03, 2025

Crest Volvo Cars responded

Thank you for choosing Crest Volvo Cars! We're thrilled that we exceeded your expectations and made you feel like a valued customer. We understand how challenging it can be to find trusted service providers in a new area, and we're honored you chose us for your vehicle's care and maintenance needs. We look forward to continuing to provide you with excellent service.

November 20, 2025

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As always, everyone was nice, professional, and my car was taken care of. Mark kept me informed about my vehicle and was able to answer my questions. More

by TAHRASANKOFA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello, Jasmin Umanzor

Nov 26, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted to hear that our team provided professional service and that Mark kept you well-informed throughout the process. Your confidence in our service means everything to us, and we look forward to serving you again.

November 18, 2025

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Mark was amazing! Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri More

by MJR3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional communication and courteous assistance that truly made a difference. Your recognition of the outstanding service you received means the world to us at Crest Volvo Cars. We're thrilled to know that your experience reinforced your confidence in quality customer care, and we're proud to continue that tradition here in Frisco. Thank you for taking the time to share your positive feedback about the helpful and professional service you experienced.

November 09, 2025

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Employee Rating

I was slightly disappointed that my regular oil change on my XC60 was not covered and wqs very expensive compared to other Volvo services. Otherwise, I love my dealership and bring my Volvo there for all rep More

by WPERROTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Crest Volvo Cars responded

We are delighted to hear that you love bringing your XC60 to us for all your repair and maintenance needs. Your loyalty and trust in our dealership means so much to us. We understand your concern about the cost of your recent oil change service, and we appreciate you sharing your feedback with us. We strive to provide transparent pricing and quality service for all maintenance requirements. Thank you for continuing to choose us as your trusted Volvo service provider.

November 06, 2025

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Employee Rating

Crest Volvo's builds trust, excellent relationships, expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just More

by Jeff Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Crest Volvo Cars responded

Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integrity and technical excellence has made such a positive impact on your experience. Your recognition of our team's combination of skilled expertise and genuine kindness reinforces why we do what we do every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your wonderful experience.

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