Alyse Allen
Alyse Allen at Southern Team Hyundai Nissan Subaru Volkswagen
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Alyse Allen | Page 9

Nissan Express Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.7
126 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

16 yrs, 6 mos

4.7

126 Reviews

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126 Reviews of Alyse Allen

July 20, 2023

Dealership Rating
Employee Rating

I have had the worst experience this 2023 year. Customer service hasn’t been good, timing to get things done has been ridiculous slow, communication is terrible. I am currently not a fan. More

by ALEWMK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Troy Brickner

Jul 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

"ALEWMK10" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2023

Dealership Rating
Employee Rating

They called made everything right and I am pleased with the service that I was given. More

by adam.m.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 16, 2023

Dealership Rating
Employee Rating

Work is always done in a reasonable amount of time. Customer is kept informed while waiting and receives a full written review of the work completed. They thoroughly check the entire vehicle and provid More

by KATHYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Maria Durham

Jul 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 15, 2023

Dealership Rating
Employee Rating

Great dealership. I recommend them to everyone. I will purchase my next vehicle from them More

by Spbjharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 07, 2023

Dealership Rating
Employee Rating

They were great with my vehicle and the service provided. They have a great waiting area and are efficient and communicated everything being done with my vehicle. Highly recommend to anyone looking for good More

by JUSTINDAVISON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your continued positive contributions!

July 03, 2023

Dealership Rating
Employee Rating

Customer service— staff is friendly and courteous. I did not have any issues picking my car up after hours. More

by NANCYMAJORS7
Recommend Dealer
Yes
Jul 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 29, 2023

Dealership Rating
Employee Rating

Been dealing with them for years, excellent! Always stay up to date on the service. More

by MMDOWNS
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Maria Durham

Jun 29, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 29, 2023

Dealership Rating
Employee Rating

Very Nice And Keep you up to Date on your Service work on your GtR More

by JCRUMLEY151
Workmanship
Recommend Dealer
Yes
Jun 29, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 26, 2023

Dealership Rating
Employee Rating

Very helpful staff. Willingness to work with my system not recognizing my phone. Clean area More

by strspang
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 23, 2023

Dealership Rating
Employee Rating

Waited over 4 hours for an oil change and tire rotation and air filter. If it wasn't for mechanic coming by asking how long I been there. I probably still will be there. More

by JGOLFER13
Service Price Transparency
Recommend Dealer
No
Jun 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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