Alyxandra Gargiulo

Findlay Nissan Henderson responded

Thank you so much for your wonderful review and recommendation! We’re thrilled to hear you had such a positive experience with our team at Findlay Nissan Henderson. Zachary will be especially happy to know his hard work and dedication made such a great impression. Congratulations on your new car, and thank you again for choosing us. We look forward to seeing you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we understand how frustrating unexpected repairs can be so soon after a purchase. We take concerns like this seriously and would like the opportunity to look into what happened, including the concerns you raised about the vehicle history and your attempt to reach us. Please reach out to me directly at your convenience so we can review your situation and work toward a resolution. Thank you for your feedback. Alyx Gargiulo Owner Loyalty Manager (702)558-5826 Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your kind words! We're thrilled to hear that Alan took the time to understand exactly what you were looking for and made the process straightforward and stress-free. Providing a transparent, no-hassle experience is something we truly strive for. It’s also great to know that our entire team made a positive impression with their knowledge and courtesy. Your recommendation means a lot to us, and we’re honored to have earned your trust. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything else we can assist you with! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback—we understand your concerns and appreciate the opportunity to address them. We’re sorry for any frustration regarding the timeline and cost. The total repair time includes not only the hands-on labor to replace the radiator and thermostat, but also time for diagnostics, system testing, coolant flush, refilling, ensuring there are no leaks, and confirming everything is operating properly. Labor rates also reflect the skill, equipment, and warranty behind the work performed. That said, you absolutely deserve transparency. We’d be happy to provide a detailed, itemized breakdown of the labor and go over everything with you so you feel confident in the charges. Please feel free to contact us directly at your convenience, and we’ll make sure all your questions are answered. We appreciate your business and the chance to clarify this for you. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the wonderful review! We’re glad to hear our staff took great care of you and made your experience seamless. It’s great to know you’re loving your new car, and we truly appreciate the recommendation! Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Nissan Henderson! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Findlay Nissan Henderson are glad to have you as a customer. Unlock Excitement ​​​Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thanks for sharing your thoughts about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014