Amanda Phifer | Page 5

Not enough stars********** Alfred Odister was just terrific - from the first call to walking me through the purchase. Cindy McMichen explained all the paperwork I needed to si Alfred Odister was just terrific - from the first call to walking me through the purchase. Cindy McMichen explained all the paperwork I needed to sign, answering all my questions. Nathan and Amanda both followed up. The experience with this dealership and these fine employees was just remarkable. I I am a totally satisfied customer!!! And they deserve more than five stars!!!! More

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Purchase new vehicle The entire staff was very good and was very conscious of my safe by practicing safe distance cleanliness. They were very fair with my trade and gave The entire staff was very good and was very conscious of my safe by practicing safe distance cleanliness. They were very fair with my trade and gave me an excellent deal with my purchase, I would highly recommend this dealership to anyone which I will share with my friends. Thank you for a great experience! Great dealership!!! More

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I would like to add right off the bat no pressure to buy or to browse, I was in contact with Amanda over text and was introduced to Geoff as my sales rep, he did not pressure me or but me about anything. He or to browse, I was in contact with Amanda over text and was introduced to Geoff as my sales rep, he did not pressure me or but me about anything. He showed me the tundras Amanda helped me pick out and he was very knowledgeable about the trucks. We went on a test ride and I was sold. The paper work was easy thanks to Cindy, she explained all the warranty’s and options. Greatest car dealership I’ve ever been to. Highly recommend! I only dealt with Geoff for a sales rep so I highly recommend to ask for him. More

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Amanda Phifer, Gregg Bain and Timothy Tanos are THE BEST at Toyota of Cleveland. Best experience I’ve ever had buying a car!! Thank you guys!!!! Love my Lexus!! at Toyota of Cleveland. Best experience I’ve ever had buying a car!! Thank you guys!!!! Love my Lexus!! More

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Outstanding Customer Service Each Toyota of Cleveland employee I had the opportunity to work with went above and beyond to ensure all my needs and questions were answered. I had Each Toyota of Cleveland employee I had the opportunity to work with went above and beyond to ensure all my needs and questions were answered. I had continuous feedback from service, my sales rep, the internet sales manager and the general manager. Toyota of Cleveland has earned a loyal customer! More

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Excellence! I could not have asked for a better trade-in/buying experience. I would highly recommend this dealership to anyone. My salesman, Russell Bishop, w I could not have asked for a better trade-in/buying experience. I would highly recommend this dealership to anyone. My salesman, Russell Bishop, was more than helpful. I traded for an auto that had all the "bells and whistles" and didn't know how to use many of them. He took the time to help me determine how to use all the extras and even "sync'd" my phone. More

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Respectful, competent and super knowledgeable. We have been looking to buy a car for about 6 months now. And we have met with several dealerships and more on line. By miles, Toyota of Cleveland, th We have been looking to buy a car for about 6 months now. And we have met with several dealerships and more on line. By miles, Toyota of Cleveland, the staff including Amanda, Monte, Justin and in particular Geoff Allen, worked with us, helped us and went the extra, extra mile to get us what we needed. Kudos to all the folks there for the excellent customer service. Made us feel like family members. More

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Jeremy Cox was my salesman and he was great. Great personality, great people person, literally went the extra mile walking in the rain to find a car that was “sold” but not really sold to sell it to m personality, great people person, literally went the extra mile walking in the rain to find a car that was “sold” but not really sold to sell it to me. Would recommend anyone who is new to buying cars to him, he’s more of a people person and will help anyway he can to make sure you are happy and walk away with the vehicle you want. The other person I felt with was Amanda and she went above and beyond as well to make sure I was taken care of. Toyota of Cleveland is hands down the best dealership I’ve been to. Way better than Mnt.View. More

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Awesome customer service. We were treated so kindly and professionally. Although, they did not have the car on the lot that I wanted they searched for it and found it at anoth We were treated so kindly and professionally. Although, they did not have the car on the lot that I wanted they searched for it and found it at another dealership and brought it to Cleveland for me. I had requested a certain color and a certain model and they were able to find it for me in one day. We had an added feature put on in the service department and they could not have been nicer. The wait time was extremely reasonable. I would recommend this dealership to anyone. More

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Pleasant experience The internet team (Angela and Amanda) was very responsive to our inquires and followed up promptly. Andrew was great to work with. Very helpful, no p The internet team (Angela and Amanda) was very responsive to our inquires and followed up promptly. Andrew was great to work with. Very helpful, no pressure, very patient. Explained features of the new vehicle very well. More

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