"I not good at writing reviews so I'll just say that it..."
I not good at writing reviews so I'll just say that it was different than how I used to buy a vehicle but everyone was great
"Great group friendly knowledgeable and courteous would..."
Great group friendly knowledgeable and courteous would definitely recommend them made my first time buying experience stress free and fun 2018 F150 4x4 thanks Jimmy Britt crew
"INTERNET BUYERS BEWARE..."
INTERNET BUYERS BEWARE On Fri., 1/15/21, I contacted a salesman about a specific Ram truck. After communicating several times on Sat., 1/16/21, we made a deal for me to purchase the truck. They sent me a buyer's order by email. Management was fully aware of this deal. I was to travel (four hours one way) to the dealership on Mon., 1/18/21, to complete the deal and pick up the truck. Mon. morning,1/18/21, I got a text stating that they sold that truck on the prior Sat. They offered to sell a similar truck but a different color, a color that that I did not want.
The bottom line is they did not honor their agreement with me. This is not a "he-said-she-said" situation. I have the documents and emails to prove this. I assume that they did so to make more money on a walk in customer. My conclusion is they were not honest with me as an internet buyer. That certainly is no way to run a business.
ADDENDUM - To his credit, the salesman offered to order the same truck but it would not be available for 10-12 weeks.I believe the problem was caused by management and not the salesman, who also lost out in this fiasco. Someone should be fired for making a deal and then reneging.
"Worst buying experience of my life. Vehicle delivered..."
Worst buying experience of my life. Vehicle delivered with a broken windshield and damaged side window. Took a month and a half before it was finally replaced and that was with me following up with them multiple times a week because they would never reach out to me. They never delivered my 2nd key with the vehicle, then they lost it attempting to mail it to me. Finally got them to pay for my 2nd key after almost a month and a half. Does it end there? Nope. After 2 months I get a call from my bank that they never even made the payoff. Dealership says they have no idea what happened. Will never buy from this dealer again.