Amy Bailey
Amy Bailey at Fred Martin Nissan
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Amy Bailey | Page 3

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
399 Reviews

Hi, I got into the car business in my early adulthood and i just dove right in, learning everything I could. Its not just a job for me, it is a passion. I have a husband and 4 children between us, 5 if you count my little 10 pound dog! In my down time we love going camping, fishing and just being outdoors. Also Go Browns!!

Dealership Experience

9 yrs, 8 mos

Industry Experience

15 yrs, 10 mos

4.8

399 Reviews

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399 Reviews of Amy Bailey

July 28, 2023

Dealership Rating
Employee Rating

Unfortunate experience- had an object in the tire - upon inspection by your service department they said the hole was too large to fix - and the road hazard coverage on tires that we bought at your service More

by CARLG1
Service Price Transparency
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Recommend Dealer
No
Jul 31, 2023

Fred Martin Nissan responded

We're sorry to hear about your experience. We would like to look into this situation further. When you can, please email us at Fmcares@fmcars.com with your contact information and the date of your visit. Thank you for bringing this to our attention and we hope to hear from you soon.

July 27, 2023

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I think they are professional and fast! They solved the issue on my Titan when another dealership tried twice and failed. More

by Blondencantongirl1961
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine , Vicki Kuhns

Jul 28, 2023

Fred Martin Nissan responded

Thank you so much! We're glad we were able to get your Titan fixed up right! If anything else comes up, let us know! Thank you again and we hope to see you back for any service needs that may arise!

July 26, 2023

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Great customer service. All of my questions were answered to fill satisfaction. Will recommend a friend. More

by ASMITH9001
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Owensby, Josh Morosko, Jeremy Lynch , Jamie Frost, Vicki Kuhns, Tony Sinclair

Jul 27, 2023

Fred Martin Nissan responded

Thank you so much for your 5-star review and for your recommendation! We're glad we were able to give you a great experience! Thank you again and congratulations on your new Nissan!

July 14, 2023

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They were very helpful and the car was done on time. We will use them again More

by JAMES@ACTIONPRINTINGOHIO.COM
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Recommend Dealer
Yes
Jul 15, 2023

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, James. We appreciate your business and hope to see you again soon.

July 12, 2023

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Took my truck in for two different things replacement of trim on the tailgate and brakes pulsating. Tailgate trim was fixed but they fix the back brakes and said it was much improved. However, when I drove More

by Jim.tornero1
Service Price Transparency
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Recommend Dealer
No
Jul 13, 2023

Fred Martin Nissan responded

Hi Jim. We replaced the rear brakes on your vehicle under a part warranty. However, during our inspection, we found pulsation coming from the front of the vehicle as well. We did advise you of this during your visit. We're sorry about the issues with your vehicle, but you were made aware of these issues during your visit. If you would like us to look at the front, please call us and schedule a service appointment so that we can get this issue resolved for you. Thank you for your review.

Jul 13, 2023

Jim.tornero1 responded

That is absolutely incorrect! Yes, you did tell me about the front brakes would need replaced eventually but your technician looked at the back brakes and when I went to pick up the car, he said your car is running much much better. I can tell a big difference there’s only a slight pulsation. That is not the case when I drove the car so if you wanna get technical about it let’s get technical about it or maybe it would be better for me to go online and do a review either way let me know.

July 10, 2023

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Amy was great. She had me scheduled for my extended ware appt early and had my loaner ready to go. My new car was ready in a few hours. Ive always had great service More

by MAIRTHOMAS
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Recommend Dealer
Yes
Jul 11, 2023

Fred Martin Nissan responded

We're glad to hear we could give you a great service experience! Thank you for choosing us and for giving Amy a shout-out! Thank you again and we look forward to your next visit!

July 06, 2023

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Great service fast and friendly. Very knowledgeable and communicated needed services in an understandable manner More

by TONYAESSICK
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Recommend Dealer
Yes
Jul 07, 2023

Fred Martin Nissan responded

We're happy to hear that we were able to provide you with great service! Thank you so much for choosing us and for leaving a 5-star review! We look forward to seeing you again at your next service appointment!

July 06, 2023

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Love this dealership. I will be a customer for life. Keep up the great work More

by PROMOTIONALSERVICES
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Recommend Dealer
Yes
Jul 07, 2023

Fred Martin Nissan responded

We love to hear it! Thank you for choosing us and for your continued support of our dealership! We look forward to working with you again!

Jul 07, 2023

PROMOTIONALSERVICES responded

Simply the best!!

July 04, 2023

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Brandon was nice and treated me with kindness. Joe was nice too I will be telling my friends and family to come hete More

by shellybrockley
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Recommend Dealer
Yes
Jul 04, 2023

Fred Martin Nissan responded

Your feedback and rating mean a lot to us, Shelly. Thank you for choosing Fred Martin Nissan and for helping to spread the word about us

July 01, 2023

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Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. More

by xxxxxx
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Recommend Dealer
Yes
Jul 03, 2023

Fred Martin Nissan responded

Thank you for the kind, 5-star review! We're glad to hear we could give you a great experience! Thank you for your business and we hope to see you again for your next service appointment!

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