Amy Lancaster | Page 19

Thank you to Galleria and Amy for the hospitality. I did not intend on trading in my X3, but I am so happy I did. I love my new X5. I did not intend on trading in my X3, but I am so happy I did. I love my new X5. More

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Amy was extremely professional and kind. We began this deal in the middle of what became a family crisis. Amy was exceedingly compassionate in navigating through that and making the purchase We began this deal in the middle of what became a family crisis. Amy was exceedingly compassionate in navigating through that and making the purchase of my new vehicle smooth and a bright spot among heavy days. Thank you, Amy! More

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Amy was very professional and prompt with my needs. She was very welcoming and not aimed at forcing a sale or hidden tactics. She also helped provide photos and videos of the vehicle when I was unable She was very welcoming and not aimed at forcing a sale or hidden tactics. She also helped provide photos and videos of the vehicle when I was unable to be onsite at the dealership! More

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Love the dealership - everyone is so professional and helpful. Amy Lancaster is the absolute best! Amy is the ultimate professional, while being warm and personable as well. We love doing business with helpful. Amy Lancaster is the absolute best! Amy is the ultimate professional, while being warm and personable as well. We love doing business with Amy at Galleria BMW! More

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We had an amazing experience! Amy was a joy to work with! She was knowledgeable, answered all our questions and provided excellent customer service. Amy made us feel very special Amy was a joy to work with! She was knowledgeable, answered all our questions and provided excellent customer service. Amy made us feel very special and the process went great! More

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Amy really helped me through the buying process. She was very polite, helpful, and professional. I would recommend this dealership. She was very polite, helpful, and professional. I would recommend this dealership. More

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Amy was awesome! Very prompt when returning calls or text with info involving the transaction. All of her info and timeliness of responses were extremely helpful. On Very prompt when returning calls or text with info involving the transaction. All of her info and timeliness of responses were extremely helpful. One of my top car buying experiences after 50+ yrs of automobile purchases. More

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Amazing dealership experience from Sales to Service. A very modern environment with plenty of amenities and amazing customer experience. Amy takes the time to understand the fact that you are not just t A very modern environment with plenty of amenities and amazing customer experience. Amy takes the time to understand the fact that you are not just trying to purchase a vehicle but to have an experience with a vehicle that you can enjoy and suits your lifestyle. She’s also not trying to serve a customer but to build a business relationship with the client. This is what puts her at the head of the class. Her amazing ability to engage and decipher the needs and wants of new and existing clients. More

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Galleria makes you feel like part of the family! Thanks Amy L. for a great experience! Thanks Amy L. for a great experience! More

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Overall pretty good experience up until the documents were signed. There was a lack of communication on the car delivery, temporary tags, and then the sales tax issue. were signed. There was a lack of communication on the car delivery, temporary tags, and then the sales tax issue. More

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