Andre Gayle

My buying process started out not great, but Andre and Ansley turned it around. Andre was kind and made up for the initial visit. The service technicians were really sweet too. Ansley turned it around. Andre was kind and made up for the initial visit. The service technicians were really sweet too. More

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After several weeks of researching vehicles and speaking with multiple dealerships, I ultimately chose Heritage Subaru, and I couldn’t be happier with the experience. The entire process was incredibly ea with multiple dealerships, I ultimately chose Heritage Subaru, and I couldn’t be happier with the experience. The entire process was incredibly easy. I was able to work through most of the questions and financial details ahead of time via email and text, which made everything very efficient. By the time I arrived at the dealership, the majority of the deal was already structured. Andre and Ansley were both fantastic to work with — responsive, professional, and patient in answering all of my questions. Even when I decided to change models during the process, they were able to quickly update the numbers and walk me through the differences without missing a beat. Ansley was especially impressive — extremely knowledgeable about the vehicles, trim comparisons, pricing, and overall process. This is our first Subaru, and there was definitely a learning curve with the features and technology, but the entire team was genuine, transparent, and thorough in explaining everything. The finance department was just as smooth and knowledgeable, making the final paperwork straightforward and stress-free. Overall, a great experience from start to finish. I highly recommend Heritage Subaru and their team. More

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Ansley Ratnayake was great to work with on my Certified Pre-Owned Subaru at Heritage Subaru Owings Mills. He worked with me every step of the way to try to get the best deal he could make for me. And, his Pre-Owned Subaru at Heritage Subaru Owings Mills. He worked with me every step of the way to try to get the best deal he could make for me. And, his followup after the sale to help me locate an owner's manual and give some guidance a couple days later on questions I had on how to use certain electronic features available on the vehicle was so helpful. He arranged home delivery of the vehicle to me, saving me a 2 hour drive round trip. Highly recommend Heritage and would definitely ask to work with Ansley again! Just because you're off the lot--you're not forgot! Thanks for help from Tavon, Andre, Jewell, and Matt, too. All really terrific people to deal with. More

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