Tavon Shannon

My saleman Nick was very knowledgable regarding the Subaru Forester Sport that I test drove. The sales process was handled very professionally with no pressure at all in the purchase of my vehicle. It Subaru Forester Sport that I test drove. The sales process was handled very professionally with no pressure at all in the purchase of my vehicle. It was a pleasure speaking with Nick and his Sales Manager Tevon. The Finance Manager Josh Jones made the signing of closing paperwork painless and time efficient. I am very happy with my experience at Heritage Subaru Owings Mills and will return in about 7.5-10 years for my next new car. More

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Chris and Josh did a great job in delivering my new to me Mustang Convertible. I’m sure they’ll treat you well. Mustang Convertible. I’m sure they’ll treat you well. More

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Josh was amazing in helping me find the right price for me with the services I need. He worked with me to purchase the service plans within my price range for a monthly payment. Thank you so much Josh! me with the services I need. He worked with me to purchase the service plans within my price range for a monthly payment. Thank you so much Josh! More

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From start to finish our buying and service experiences at Heritage Subaru (Owings Mills, Md) have been excellent. Just recently we traded in our 2020 Forester and upgraded to a 2024. This will be our thir at Heritage Subaru (Owings Mills, Md) have been excellent. Just recently we traded in our 2020 Forester and upgraded to a 2024. This will be our third Forester from Heritage and our fifth Subaru, overall. Great car ... and this is the best of dealerships! Special thanks this time around to our sales advocate, William Hoyt and as always Josh Jones who moves the business end along seamlessly. If you're thinking Subaru (and if you're not - think again) we suggest you head over to Heritage, ask for William and sit back and relax because you're in good hands. More

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Thank you Josh for making this a pleasant experience. This from someone who does not like haggling and just wants honesty and professionalism when buying a car. You gave me both and I am so appreciativ This from someone who does not like haggling and just wants honesty and professionalism when buying a car. You gave me both and I am so appreciative. More

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Tom Haley and Josh Jones make a great team! They are knowledgeable, low-key, and patient, despite our dozen follow-up questions. They dealt with our time schedule and all our concerns and were They are knowledgeable, low-key, and patient, despite our dozen follow-up questions. They dealt with our time schedule and all our concerns and were able to get us the car we wanted at the price we were hoping to pay. More

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Josh and Tom were phenomenal! ! The customer service from this location was truly a great experience. Both gentlemen made sure I was taken care of and had a good car shopping exper ! The customer service from this location was truly a great experience. Both gentlemen made sure I was taken care of and had a good car shopping experience. I will be recommending this location to all my friends and clients where I work. More

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Excellent customer service, Everyone is friendly, professional and attentive. And no one does the hard sell thing. Follow up and outreach has been really helpful. professional and attentive. And no one does the hard sell thing. Follow up and outreach has been really helpful. More

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Fast, friendly, efficient and very professional. Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the min Not full of gimmicks, fees and the typical "salesman applied pressure". This experience has been phenomenal from the second I walked in until the minute I drove off the lot. More

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Bought a used Outback from these folks. First car purchase, Aaron in sales helped me with the purchase. He was transparent nice and friendly. Tim helped me out in service replace the touch First car purchase, Aaron in sales helped me with the purchase. He was transparent nice and friendly. Tim helped me out in service replace the touch screen in it. And josh in business helped me out with my tag transfer. Awesome experience with everyone I met there. More

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