Andrea Mashburn | Page 3
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
54 Reviews
Write a Review54 Reviews of Andrea Mashburn
March 23, 2021
Andrea does a wonderful job. She goes above and beyond. If you own a business you would want an employee like Andrea. She is very professional and actually returns your calls. If you own a business you would want an employee like Andrea. She is very professional and actually returns your calls. More
March 13, 2021
Very professional take care of client down to the smallest deal.Gives good advice on mechanical advice. Good family man all around. Always a pleasure doing business with John. smallest deal.Gives good advice on mechanical advice. Good family man all around. Always a pleasure doing business with John. More
Other Employees Tagged: John Cate
March 12, 2021
No wait time, a loner car is ready, Andrea gets me in and out with a smile! 140k miles and I’ve never had to have anything fixed that I didn’t break. Even with high mileage they treat me like I bought my car out with a smile! 140k miles and I’ve never had to have anything fixed that I didn’t break. Even with high mileage they treat me like I bought my car last week. More
March 10, 2021
10k Service was scheduled fast and convenient, however I am not convinced that the tires were rotated the brake dust on the front wheels was the same as when I took it in and I would have expected those whe am not convinced that the tires were rotated the brake dust on the front wheels was the same as when I took it in and I would have expected those wheels to now be on the rear . I’ll reach out to them today. Overall a good expy More
February 24, 2021
We just picked up our fourth Lexus and are very excited about our first hybrid. So far, everything is great, and we are well pleased with our choice. Ralph Paty was terrific in getting us a great deal an about our first hybrid. So far, everything is great, and we are well pleased with our choice. Ralph Paty was terrific in getting us a great deal and was very professional and amazing. We can't thank him enough. Also, Aaron was wonderful in explaining all the new features. Thanks, also, to the rest of the staff that made our experience easy and pleasant. We look forward to many more years of driving a Lexus!! More
Other Employees Tagged: Ralph Paty, Aaron Schreiner , Leigh Ann
February 24, 2021
I was in yesterday for my forty five thousand service appointment. I am pleased to say that I have never had a bad experience with this dealership. Service counselor is Aundrea Mashburn. Aundrea is alway appointment. I am pleased to say that I have never had a bad experience with this dealership. Service counselor is Aundrea Mashburn. Aundrea is always prompt, kind, and always has the customer best interest. More
Other Employees Tagged: Fred Fortson
February 10, 2021
Andrea is the most friendly and efficient service tech we have dealt with in quite some time. She is always prepared for service writing on our 2018 Lexus when we arrive from our home in Rome, Georgia. have dealt with in quite some time. She is always prepared for service writing on our 2018 Lexus when we arrive from our home in Rome, Georgia. More
January 20, 2021
Lexus customer service is awesome and Andrea Mashburn is the best service advisor! I specifically request her when scheduling my service appointments. I hope the GM values her as much as her customers do! the best service advisor! I specifically request her when scheduling my service appointments. I hope the GM values her as much as her customers do! More