Andrea Mashburn | Page 2

I have taken my vehicle to this dealership 3 times, and Andrea was my service representative. Each time she listened and showed an interest in my concern. When the problem was resolved, she explained in Andrea was my service representative. Each time she listened and showed an interest in my concern. When the problem was resolved, she explained in detail what caused the problem and how it was resolved. She is very professional and knowledgeable. She is the service rep I will continue requesting. More

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This is a class A dealership. Everything has been handled with professionalism and respect. Andrea and Ralph have been the best. with professionalism and respect. Andrea and Ralph have been the best. More

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Andrea has been my service advisor since day one and I wouldn't have it any other way. She always has a smile on her face and is so helpful with everything. She always explains everything that needs to be wouldn't have it any other way. She always has a smile on her face and is so helpful with everything. She always explains everything that needs to be done and answers all of my questions. She goes above and beyond to make sure everything has been done and that I've been taken care of. A true asset for Lexus of Chattanooga!! More

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Always excellent service and excellent southern hospitality! Andrea is an asset to the company! I recommend Lexus to all my friends and family members! I love that my car is always washed and re hospitality! Andrea is an asset to the company! I recommend Lexus to all my friends and family members! I love that my car is always washed and ready when I pick it up!! More

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Every time I go to Lexus for service, Andrea goes way beyond the call to make sure the job gets done right and details covered. beyond the call to make sure the job gets done right and details covered. More

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We have been working with Andrea for a number of years. She always takes good care of us and our Lexus. She is the best! She always takes good care of us and our Lexus. She is the best! More

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Andrea is always helpful, friendly, courteous, and keeps me well informed of the services my vehicle requires. She provides me with the information required to make informed decisions. me well informed of the services my vehicle requires. She provides me with the information required to make informed decisions. More

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I bought a Lexus in April and this was my first service visit. Aundrea Mashburn is my service rep and she provided excellent service. She explained what needed to be done and approx. how much time would visit. Aundrea Mashburn is my service rep and she provided excellent service. She explained what needed to be done and approx. how much time would be needed. The waiting lobby was comfortable and clean. My car was serviced as expected. It was a pleasant experience. More

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Andrea and Randy were very professional and personable to deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 More

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Andrea is great as always. She goes that extra mile to accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. More

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