"Purchased used rava4 there on Saturday, everyone seemed..."
Purchased used rava4 there on Saturday, everyone seemed nice. It took all my money actually my sister paid the most of it. Hopefully the kindness continues. On my way home 3 warning lights came on, check engine, 4wheel drive and svc, at same time auto seemed miss off & on. Sadly took my new car back to dealer salesman give me very nice loaner. I don't know what ill do. I have no more funds.
"Awesome experience buying our 3rd rav4. Thanks Andrej,Don..."
- Blue print
Awesome experience buying our 3rd rav4. Thanks Andrej,Don and Ben for all your help and making it so easy and seamless. Thanks again Monty & Julie Sharples
"Bought a new car"
Customer service was excellent. Everyone was helpful and friendly. The gentleman I bought my car from, Andrej returned calls promptly and was hard working at finding me my new car. Thank you
I went in wanting to look at the Prius Hybrid and find out how the Hybrids work. As a commuter now, my priorities were fuel efficiency and cost. I am now the happy owner of a 2020 Toyota Hybrid that wasn't even on the lot when I was looking. Andrej wasn't even scheduled for the day that my vehicle arrived on the lot but he came in to make sure I got into my car that night.
I was surprised that even though some items were pending I was going to be sent home to return the next day to finish without being sent home in the new vehicle. That would have been the customer service I expected but I'm sure that decision isnt made on a Salesman level. Andrej did work to get the deal settled that night and I did get to take my new car home.
I was very happy with the service by the staff at Anderson Toyota and I am a reformed Napletons Honda girl to stay a Toyota customer!!
Made my first time buying a new car comfortable and unforgettable. Great people and excellent customer service. Everyone who helped was welcoming and friendly. They will shoot you straight and get to the point without the fluff.
"Andrej was great, dealership haggled less than I expected. "
I will begin this by saying I was in the market to purchase by force, not choice, which is less thrilling than the already thrilling prospect of car hunting and buying (please note sarcasm here). A total loss accident forced my hand and I spent a lot of time researching vehicles/price/configurations/ etc. before deciding to go to Anderson Toyota.
Working with Andrej was good experience. particularly by comparison to other Anderson group experiences I've had. He knew the product well, was able to answer all f my questions and was NOT pushy. I came in to look at one vehicle in particular and was not interested in other inventory. He allowed me the time to take the vehicle for almost an hour which in tur allowed me to get the stamp of approval from my wife before starting to work a deal. The normal couple of rounds of I a willing to pay $XXX with the sales manager scoffing ensued. In the end I left with a new(er) Highlander and Andrej/Toyota made some money. The only negative was when Andrej (whether this came from the sales manager or not I cannot say) told me someone "screwed up" when putting the sticker price on this vehicle, suggesting it was listed at less than it should have been. Not a good tactic and I suggest not using it in the future. it is not the customer's fault or problem and to think I would care is also very silly. Again, this was the only negative from this experience.
Jump to Monday afternoon, 8/12, I discover what appears to be a screwdriver sticking out through the side wall of my tire, right next to the rim. I call the dealership on Tuesday morning, and Andy B was nice enough to take care of me by replacing the tire for free within two hours of calling in. He also handled the detail I needed to schedule with Andrej, but had not done.
For once, I didn't leave an Anderson dealership feeling disrespected or disappointed. Well done.
"Best car buying experience I've ever had"
- Gina S.
I couldn't be happier with my experience. Andrej was very responsive and accommodating with answering questions. He assisted me through the test drive and did a thorough orientation to my new car. Devin and Joe ran different scenarios on the financing to make sure I had the best deal and Tony S. closed the deal with a detailed explanation of the contracts, and warranties.
Everyone was so helpful, and low pressure. It's hard to find a dealership that you can trust but I found one. These guys are awesome!
"They found my dream truck"
- Tacoma Owner
I had bought a vehicle at Anderson six years previously. This time I stopped after having seen a Tacoma in the rare color of cavalry blue. I did online research and was concerned the driver's seat was too low. Andrej the salesman took me for a test drive and explained many of those reviews were for trucks with moon roofs. From there a deal was negotiated but I was very demanding in terms of color and trim. Andrej and the team at Anderson searched and found the exact truck I wanted. I had waited for 35 years to own a Tacoma and they made it happen. I am a very satisfied customer.
"Amazing ! "
I honestly was terrified of buying a car due to a horrible experience I had at another dealership many years ago. But Andrej really listened and helped me find the right car for me and my family. Not only did they find me a car they got it to a payment I could afford . Amazing, amazing staff all around. To Andy who helped us with financial and Ben to help us sign the papers! Wonderful positive experience all around! This is our second car buying from this dealership! Highly recommend !
"100% Customer Focused"
I traded my six month old RAV4 for the same model with additional features. They did literally everything possible to get the deal to a point where I could afford the payment. From our salesman Andrej to their GM everybody was absolutely awesome.
I recommend Anderson Toyota unconditionally!