Andrew Bailey
Andrew Bailey at Orem Toyota

Andrew Bailey

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.7
267 Reviews
4.7

267 Reviews

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267 Reviews of Andrew Bailey

September 06, 2025

Dealership Rating
Employee Rating

I am only doing this review because it’s been emailed to me about 5 times More

by mcbowen12
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Pretty slow for basic services. Our vehicle was done for at least a half hour before they were ready with the paperwork. More

by sheehmi1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

August 07, 2025

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I learned that my next service will cost me $800. I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. Ma More

by lindaeubanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Orem Toyota responded

Hello Linda, Thank you for sharing your review with us. We appreciate your patronage and feedback here at Orem Toyota. If you would like to further discuss your feedback about our pricing, please feel free to reach out to us directly. Thank you, Customer Relations Manager 801-223-4406

August 01, 2025

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They did a great job. I was in and out quickly. Everything was done well/ More

by hanksjanelle13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Orem Toyota responded

We're glad you had a smooth experience at Orem Toyota. Thank you for sharing your review.

July 04, 2025

Dealership Rating
Employee Rating

We’re able to take care of all my truck’s issues in a timely More

by joshjonsson80
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Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist

June 28, 2025

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Brett was wonderful kind and informative the car was done in good time they took care of my problems More

by dranch3
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Recommend Dealer
Yes

June 07, 2025

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Colby should get zero of the sale he sent a text to me to drive an hour and didn’t even show. Do not give him the sale More

by javahutgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Boyd, Rylee Hansen

June 07, 2025

Dealership Rating
Employee Rating

Mostly efficient. Attendants not always attentive. The glass guy saw me first and talked to me. I sat the four 20 minutes and had to get someone's attention. They didn More

by trumpettess1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha

May 13, 2025

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Employee Rating

Just waiting on my quote for a new bracket for my exhaust. Service was decent but I’ve been in ever Saturday for the past 3 weeks and still haven’t got the problem fixed More

by cbsj2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Milani Hedquist, Enrique Soto

May 27, 2025

Orem Toyota responded

Hello, Customer satisfaction is a top priority for us. I would like the chance to address the level of communication that you have received from our Service Team regarding a quote for a new bracket, as well as the wait you have experienced. Please contact me directly to further discuss this. Best, Customer Relations Manager 801-223-4406

May 10, 2025

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Employee Rating

They are very kind. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. More

by jennifers_day
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Orem Toyota responded

We appreciate your feedback and are glad to hear about the positive experience you had with us. Orem Toyota is here to help whenever you need assistance, even for guests with wagging tails.

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