Andrew Gonzalez | Page 3

Very cooperatives and energetic staff. close to our house and very convenient for us at all. close to our house and very convenient for us at all. More

by Rinachauhan5175 Verified Customer Verified Customer

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Purchased new 2025 Camry XLE. Great deal and experience. Sales Manager has great customer service. Great deal and experience. Sales Manager has great customer service. More

by shelsley Verified Customer Verified Customer

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Tiene muy buen servicio yo lo recomiendo la Toyota es la mejor que siga así mejor que siga así More

by aracelyceren7 Verified Customer Verified Customer

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One of the abosulte best experience in purchasing a vechicle. Quick, easy and given plenty of options available within budget. vechicle. Quick, easy and given plenty of options available within budget. More

by CHRISTELLOVIN1 Verified Customer Verified Customer

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Toyota Lancaster employees are very accommodating. They treat all customers/Client important. They explain important matters in complete details. They treat all customers/Client important. They explain important matters in complete details. More

by pasubillomarkanthony Verified Customer Verified Customer

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Andrew went above and beyond to satisfy our needs! Don't hesitate and ask for him. He is giving you a good deal. Don't hesitate and ask for him. He is giving you a good deal. More

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Andrew Gonzalez was informative and very helpful when we purchased our vehicle. However, when we reached out to him, via text, a week later regarding a scratch and the status of our FOB key, he texted us ba purchased our vehicle. However, when we reached out to him, via text, a week later regarding a scratch and the status of our FOB key, he texted us back the following day. He said that he sent our message to the paint specialist, who will be in the following day. To date, we haven't heard from Andrew, or the paint specialist, or the status of our FOB key. My husband then reached out to Customer Service and was referred to Melissa. He spoke with Melissa on 1/29 regarding the scratch and she said she will call him back. To date, we haven't heard from her either. We are really happy with our new vehicle and our experience in purchasing the vehicle was great. However, we are very disappointed with the treatment we are receiving from the people we have communicated with. We were really hoping to keep the "good feelings" towards Andrew and Toyota of Lancaster after our purchase, but we feel as though once our check was cashed, customer service is no longer a priority. We hope this is not the case and your company will honor your customers with priority so we can, once again, feel good about choosing your company, over other dealerships, for purchasing our vehicle. Thank you. More

by hulagirl777 Verified Customer Verified Customer

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Omar was extremely helpful and straight to the point. He was very knowledgeable about the vehicles we were looking at, and answered all of our questions to the best of his ability. Would recommend asking He was very knowledgeable about the vehicles we were looking at, and answered all of our questions to the best of his ability. Would recommend asking for him when looking for a new or pre owned vehicle. More

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The service department gave poor customer service and did not try to apologize for the inconvenience nor compensate me . not try to apologize for the inconvenience nor compensate me . More

by CNO Verified Customer Verified Customer

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Every one are friendly and take care about my concerns. The customer service was great The customer service was great More

by ANAYANCI2000 Verified Customer Verified Customer

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