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Andrew Smith
Andrew Smith | Page 4
Service Manager
Purvis Ford Lincoln, Inc.
3660 Jefferson Davis Hwy
Fredericksburg, VA 22408
67 Reviews
67 Reviews
Write a Review67 Reviews of Andrew Smith
December 13, 2020
The people are extremely friendly and helpful. They kept me informed about the progress of my car. During this crazy time in our country with CoVid 19 they were working and sanitizing areas as some of us t me informed about the progress of my car. During this crazy time in our country with CoVid 19 they were working and sanitizing areas as some of us that were not able to leave waited on our vehicles. They really shows they care!! More
by Larry71
Other Employees Tagged: Daniel Mullins , Matt Brinson, Tom Linnehan, Brooke Rodgers
Helpful 
October 22, 2020
I had the first routine maintenance and safety inspection performed on F-150. Performed all in good time, and addressed further concerns with the latest TBS. Highly recommended. performed on F-150. Performed all in good time, and addressed further concerns with the latest TBS. Highly recommended. More
by lah
September 30, 2020
We have been doing business with Purvis Ford for 30 + years and have always had a pleasant working experience with the entire staff, from General Manager, Sales, Service, Body Shop and Attendants. Frien years and have always had a pleasant working experience with the entire staff, from General Manager, Sales, Service, Body Shop and Attendants. Friendships as well as business relationships have been made along the way. More
by wlcoleman
September 18, 2020
Ross Decatur was a joy to work with, but we could only give Purvis Ford of Fredericksburg 3 stars due to a rather poor service department. The rest of the staff were competent, forthright and accommodati give Purvis Ford of Fredericksburg 3 stars due to a rather poor service department. The rest of the staff were competent, forthright and accommodating. We visited Purvis to look at some Lincolns they had on the lot, as that is our closest Lincoln dealer, but the idea was to buy somewhere else once we decided what we wanted. However, my wife and I were so taken with Ross, that despite our misgivings about the service department; we purchased a Lincoln Nautilus there anyway. It took LOT to cause us to do that, but Ross won us over. If we need anything serious regarding service, which hopefully we will not, we will use one of the other Lincoln dealers a little further out. More
by jacree
Other Employees Tagged: Ross Decatur , Matt Brinson, Tom Linnehan
September 09, 2020
Outstanding tech service and extremely helpful service personnel. The mechanical technicians are very competent and knowledgeable. Overall Purvis Ford has been providing me with excellent service for many personnel. The mechanical technicians are very competent and knowledgeable. Overall Purvis Ford has been providing me with excellent service for many years. More
by endler
August 30, 2020
Fantastic service and people! My car was taken care of way beyond my expectations. I have been a Purvis customer for many years and have never been disappointed. way beyond my expectations. I have been a Purvis customer for many years and have never been disappointed. More
by sbatt65
Other Employees Tagged: Matt Brinson
August 13, 2020
Great team and awesome service! Appreciate everything they do! They got me in on time and got me out without any delays. I would go to them 10 times out of 10 they do! They got me in on time and got me out without any delays. I would go to them 10 times out of 10 More
by Fusion4
Other Employees Tagged: Daniel Mullins , Matt Brinson, Tom Linnehan, Brooke Rodgers
July 11, 2020
Recent Service Service was quick and professional. Have always had a great experience using Purvis Ford to service my vehicle. No matter who I've worked with, they Service was quick and professional. Have always had a great experience using Purvis Ford to service my vehicle. No matter who I've worked with, they always take the time to listen to mine concerns and act on them as necessary. Will be using again. More
by EK
July 09, 2020
Professional service by personable people. This organization knows the importance of customer service and went out of their way to provide it. Purvis Ford and Andrew Smith took good care of me and organization knows the importance of customer service and went out of their way to provide it. Purvis Ford and Andrew Smith took good care of me and my truck. Thank you! More
by manchioneel
June 10, 2020
Great service. Best in town. Employees were professional, helpful and polite. Check-in and check-out were easy. Results of work completed were explained fully. professional, helpful and polite. Check-in and check-out were easy. Results of work completed were explained fully. More
by Chanstew
Other Employees Tagged: Brooke Rodgers
