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Andrew Stumm
284 Reviews
284 Reviews
Write a ReviewDealership Experience
17 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
Specialties & Trainings
Fully Kia Certified
284 Reviews of Andrew Stumm
September 14, 2025
Appreciate this dealership, bought our KIA and our Buick from Lou Fusz. If you can,please give customers an option to pay for the service. Some people, my wife, don't know how to pay via link messages. T from Lou Fusz. If you can,please give customers an option to pay for the service. Some people, my wife, don't know how to pay via link messages. To give customers only 1 way to pay is not good. So, she had her sister take her to the dealership and paid. Please verbalize to customers these options. More
by MRGinvests
Verified Customer
July 22, 2025
Always feels like family when I have an appointment. 25 years for me and more to come. 25 years for me and more to come. More
by TJ Johnson
Other Employees Tagged: Joe Shepard, Sam Day, Adam Berry , Sales Drpt. Ryan Humphrey
November 15, 2024
Wow very nice experience in kia . Glad with sales supervisor for each side and later financial officer too . Glad with sales supervisor for each side and later financial officer too . More
by patel.ramesh1952
Other Employees Tagged: Brian Schaeperkoetter
October 21, 2024
I have purchased 2 vehicles from Lou Fusz Kia. They will be the last. When I bought my latest car, a 2019 Honda Civic Ex, I told them I was concerned that the tires looked worn. They said there wa They will be the last. When I bought my latest car, a 2019 Honda Civic Ex, I told them I was concerned that the tires looked worn. They said there was nothing they could do because they were good enough. A week later, I had to buy 4 new tires because one of them failed and the tire dealer agreed that the others could go any minute. Lou Fusz Kia refused to do anything to make it right. I also bought the best extended warranty available. Since the car is a Honda, the first time I had an issue, Lou Fusz Kia said they couldn't work on it and sent me to the Honda dealership down the street. I had to pay a $200 deductible for the work even though the warranty company told me Lou Fusz could have submitted the claim as a subcontracted deal. Again, Lou Fusz Kia refused to do this. They were happy to sell me the car and the warranty, but they won't do ANYTHING to make me glad I gave them my business. I will not make this mistake again. More
by chris@chrishayesphoto.com
October 17, 2024
They are very nice, quick, explain things well and a great dealership to buy your car from great dealership to buy your car from More
by Erica23
Other Employees Tagged: Larry Haywood, Curtis Laws, Jake Degenhardt, Michael Wands, Danielle Roemersberger, Josh Hough, Kirstie Crook, Mike Cerva, Ashley Sullivan
October 08, 2024
Zack Lentz and the entire service department are top notch! I have purchased 5 KIA's from Lou Fusz and the service after the sale is the most significant contributing factor Staring in 2012. Zack ALWAYS notch! I have purchased 5 KIA's from Lou Fusz and the service after the sale is the most significant contributing factor Staring in 2012. Zack ALWAYS makes me as a customer feel important and valued! Zack is and should be valued by this dealership! More
by NATE
Other Employees Tagged: Adam Berry , Kevin Derlith
September 10, 2024
Awful experience. I usually take my vehicle to another Kia dealership in town, but thought I would try them out. I had an appointment for a Tuesday, and had to have it I usually take my vehicle to another Kia dealership in town, but thought I would try them out. I had an appointment for a Tuesday, and had to have it rescheduled for Wednesday. And I used the valet option, so they could pick my car up and drop it back off for me. I was less than a mile away from them, and gave them a call Wednesday morning 30 minutes after the timeframe they gave me (was told my vehicle would be picked up between 10 am and noon) because they never showed up. I was told by the service advisor that I did not have any appointments in the system. I called back about an hour later to see if I could speak with somebody else, and got the receptionist on the phone. The receptionist argued with me for about five minutes over the date, saying I was incorrect and I did not have an appointment that day, arguing that the date was the 13th, not the 14th. When in fact, she was incorrect, and I had an appointment set for that day. She pretty much told me I am not able to bring my car in that day and I can bring it in for the next available appointment, even though I had an appointment that day and sent back the confirmation text as proof. at the very end of my phone call with the receptionist, I asked to speak to the service manager, the receptionist told me no, and then hung up the phone on me. I still have not heard from anybody there, even though I was promised to call back, and it’s been about a week and a half since then. I would stay away from this dealership if I were you, and stay away from Kia in general. More
by stljack15
September 09, 2024
The service team are great. Always friendly and helpful. They give plenty of information about suggested services. Always friendly and helpful. They give plenty of information about suggested services. More
by crawelc
Other Employees Tagged: Adam Berry
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