"Probably the best new car dealership expeience I have ever h"
This was our first experience with the sales team at Heritage. (although for the last 2 years our RAV4 has been serviced here). While our vehicle was being serviced, I wandered over to the Toyota showroom to ask some questions about our the end of lease (was from another dealer), options. I was immediately greeted by Andy Milburn and he escorted and introduced me to Chuck Heingartner. Within 5 minutes Chuck had explained the options and offered to explore them. In less than 20 minutes, we had the outline of a deal. After our current vehicle was inspected and the options for financing laid out , we had the parameters for the deal. We set an appointment for the following day and closed the deal.
The following day my wife and I met with 'finance';.....Travis Green. He was very polite, cordial, patient and very good at explaining some of the arcane financial terms. When we were ready to depart we were introduced to Ryan Denecker who sincerely thanked us for our business. We have NEVER been treated so well at a dealership.
"Friendly and professional"
- Betty Bombardier
We were extremely satisfied with the sales force helping us with our purchase of our new RAV-4 especially Patrick Weeks. He was happy to answer any and all of our questions. Financing was quick and easy. Thanks again.
"Great People, Great Place!"
- Kristen Talley
I had a bit of a unique situation financially going in to buy my first car (replacing the one I'd learned to drive with as a teenager), but the folks at Heritage were beyond accommodating! I worked with Tyler Armes, who was extraordinarily helpful, informative, and friendly. He was also able to get me a very fair deal on the car I ended up buying (which people keep asking me if it's new, it looks so good!). Any time I was waiting for him and Francis was around (his desk is nearby), he was friendly and humorous; he always said hi or chatted with me when I was sitting there. Andy also stopped by a few times to ask Tyler questions, and he was extraordinarily friendly and introduced himself even though I was already being helped, which I thought gave him and the dealer a great image! Then, when I went back with Beth to go over the finances, she was upbeat, helpful, and friendly, despite being in on a day she normally should have been off. All in all, I would ABSOLUTELY recommend Heritage to anyone!