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Andy Peek
Andy Peek at Toyota of Cleveland

Andy Peek | Page 4

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.8
148 Reviews
4.8

148 Reviews

Write a Review

148 Reviews of Andy Peek

June 19, 2026

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Service was good. Everyone was helpful and friendly and that's why I keep coming back even though the prices are a little high. More

by Dee
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Recommend Dealer
Yes
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Jun 19, 2026

Toyota of Cleveland responded

It’s great to know our team’s friendly service has kept you coming back, Andy. Your trust in us to care for your Toyota means a lot, especially when service costs can add up. Justin Chretien General Sales Manager 423-664-9715

June 13, 2026

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Great service, In-N-Out, Andy is the man. !! It's always a pleasant visit, enjoy my conversations with Tom T. More

by ALEXANDERWEST
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Trout

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Jun 13, 2026

Toyota of Cleveland responded

Thanks for sharing that your Toyota Tacoma service visit was pleasant and included some In-N-Out. We’re glad Andy and Tom could make your time here enjoyable and look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

June 12, 2026

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My service was quick and easy Thank to Mike for setting it all up Ed More

by EDSULLI
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Angelia Caronia, Michael Hampton

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Jun 12, 2026

Toyota of Cleveland responded

Thank you for sharing that our service on your Toyota Highlander was swift and straightforward. We appreciate your mention of the team member who arranged your appointment. Please reach out if you need further assistance. Justin Chretien General Sales Manager 423-664-9715

May 30, 2026

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You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Julien Allinder, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez, Eddie Shadgett

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May 30, 2026

Toyota of Cleveland responded

We’re delighted our service department provided friendly and helpful assistance to get your Subaru Crosstrek Hybrid’s air conditioning running perfectly under warranty. Thank you for recognizing our team’s efforts. We look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

May 24, 2026

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Every time I visit, I am greeted BY NAME, treated like a loyal customer and just a friend really. Eddie is always helpful and looks for ways to save money. More

by drmvball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia , Luis Mendez, Eddie Shadgett

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May 24, 2026

Toyota of Cleveland responded

Knowing that you feel welcomed and valued each visit really makes our day. Eddie always enjoys finding ways to help with your Toyota Tundra service and we appreciate your kind feedback. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

May 18, 2026

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The service agent was very helpful and guided me in what was necessary and not necessary for my vehicle More

by millerjeffreyd
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Recommend Dealer
Yes
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May 18, 2026

Toyota of Cleveland responded

Thank you for highlighting Andy’s helpful guidance during your Toyota RAV4 service. We’re pleased that the advice helped you focus on what’s essential for your vehicle. We appreciate you choosing us and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

May 15, 2026

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Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Luis Mendez, Eddie Shadgett

Print
May 15, 2026

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

May 12, 2026

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I was disappointed that it was recommended that I have liftgate shocks replaced and was charged 97.99 for the diagnosis when all it took was a squirt of W.D 40 on the attachment bolt to stop the squeaking More

by margaretavalon
Service Price Transparency
Service Time
Recommend Dealer
Yes
Print
May 13, 2026

Toyota of Cleveland responded

Margaret, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Justin Chretien General Sales Manager 423-664-9715

May 07, 2026

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Good job ontime and curteous. Priced extended service for tab 4 hybrid. Will purchase next visit. More

by JCKGTYLER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson

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May 07, 2026

Toyota of Cleveland responded

Thank you for recognizing our team’s punctual and courteous service for your Toyota RAV4 Hybrid. We’re glad the extended service pricing met your expectations and look forward to assisting you with that purchase on your next visit. Justin Chretien General Sales Manager 423-664-9715

May 05, 2026

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Andy Peak was fantastic as always in taking care of my needs. Thank you Andy. More

by BPETITT13
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Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2026

Toyota of Cleveland responded

We’re delighted to hear that Andy took excellent care of your Toyota Tacoma during service. He’s pleased to provide the attention you expect each time. Thank you for trusting us with your vehicle. Justin Chretien General Sales Manager 423-664-9715

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