Matthew Reagan
Matthew Reagan at Toyota of Cleveland

Matthew Reagan

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Matthew Reagan

September 07, 2026

Dealership Rating
Employee Rating

Not for an oil change. Last month I was charged $64 for my Rav 4. This time $112. More

by lucian.myers
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Andy Peek

September 03, 2026

Dealership Rating
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Very efficient! Very nice. Easy to schedule appointments. Always good about explaining what needs to be done or what was done. More

by deniseroach542
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Toyota of Cleveland responded

We’re glad scheduling service appointments for your Toyota 4Runner felt effortless from start to finish. Knowing our team explained each step clearly and addressed your needs efficiently is rewarding. Justin Chretien General Sales Manager 423-664-9715

September 02, 2026

Dealership Rating
Employee Rating

I love your warranty manager and would like to cake her out on a date More

by jimmiebrown0559@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 02, 2026

Toyota of Cleveland responded

Hi Jimmie! Thank you for your confidence in Toyota of Cleveland! We appreciate your business.

August 26, 2026

Dealership Rating
Employee Rating

While the service is still pricey, everyone was exceptionally pleasant and helpful, it must be worth it to have my Toyota serviced by knowledgeable Toyota people because I keep coming back. More

by valdrst1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Toyota of Cleveland responded

We're delighted to hear you've had such positive experiences with our team! We appreciate your business and look forward to seeing you again at Toyota of Cleveland! Safe travels!

August 19, 2026

Dealership Rating
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Nice service . Thank you everyone .I will be back for next time. Have bless day. More

by akaraseva3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 19, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and for recognizing our service on your Toyota Corolla Cross. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

August 14, 2026

Dealership Rating
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I like the Toyota team there in Cleveland Tennessee and I will recommend them to everyone 👍 More

by mawgrand9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Toyota of Cleveland responded

Hearing that you’d recommend our service department to everyone means a great deal to our team. We’re glad our crew in Cleveland made your service visit for your Kia Sportage enjoyable. Justin Chretien General Sales Manager 423-664-9715

August 13, 2026

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Employee Rating

Service was quick and the advisor was informative. Staff were friendly in the waiting area. More

by tford1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Toyota of Cleveland responded

We're glad your service was quick, your advisor kept you informed, and our friendly staff made your time in the waiting area pleasant. We truly appreciate your support!-Toyota of Cleveland

August 13, 2026

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Employee Rating

Very friendly, punctual and professional, great customer service, I highly recommend them for all your Toyota needs. More

by Kildydman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Aug 14, 2026

Toyota of Cleveland responded

We appreciate your recommendation of our team! Thank you for choosing Toyota of Cleveland and for sharing your support!

August 10, 2026

Dealership Rating
Employee Rating

Wonderful, quick, and easy service! They are all so kind! Bought my car at Toyota and have the maintenance package. They do great and put in a lot of effort with each service. I will be More

by Emily
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Toyota of Cleveland responded

Knowing each service visit met your expectations for speed and care means a lot to our team. We’re glad our kindness and effort during your maintenance visits have earned your trust. We look forward to caring for your Toyota RAV4 again soon. Justin Chretien General Sales Manager 423-664-9715

July 29, 2026

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Employee Rating

Was very happy with the work that was done. Didn’t have to wait that long. Look forward to my next visit. More

by HILLCAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Toyota of Cleveland responded

Pleased to hear the service on your Ford was completed promptly and the wait time was minimal. We look forward to your next visit. Thanks for sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

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