Matthew Reagan
Matthew Reagan at Toyota of Cleveland

Matthew Reagan

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Matthew Reagan

September 27, 2026

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Awesome service! Very detailed service technicians who go above and beyond expectations to make sure they take care of all aspects of your concerns. Dropoff is very e More

by alderman365
Service Price Transparency
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Recommend Dealer
Yes
Sep 27, 2026

Toyota of Cleveland responded

Knowing our technicians’ thorough attention to every concern exceeded your expectations is truly rewarding. We’re glad dropping off your Camry felt effortless and our waiting area felt spacious and welcoming. Justin Chretien General Sales Manager 423-664-9715

September 27, 2026

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Always the best customer service. No complaints at all. Keep up the great service and great hospitality. More

by damion77kelley
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Recommend Dealer
Yes

Other Employees Tagged: Logan Maddox

Sep 27, 2026

Toyota of Cleveland responded

Knowing you found our hospitality and service for your Tacoma outstanding is rewarding, and we’re here whenever you need us. Justin Chretien General Sales Manager 423-664-9715

September 23, 2026

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They are very good with making you feel at home. They have serviced my vehicles for over 10 years. More

by brefuerzo
Recommend Dealer
Yes
Sep 23, 2026

Toyota of Cleveland responded

Thank you for the wonderful feedback and for over 10 years of loyalty! We’re glad our team continues to make you feel at home and provide great service for your vehicles. We truly appreciate your continued trust and support!-Toyota of Cleveland

September 19, 2026

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I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom More

by peepawmario13
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2026

Toyota of Cleveland responded

Knowing you trust us for both purchases and service means a lot to our team. Our finance team is glad they could help whenever needed, and our service department is pleased scheduling maintenance on your Camry Hybrid was quick and easy. Justin Chretien General Sales Manager 423-664-9715

September 19, 2026

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Quick check in, comfortable waiting area, verbal updates as needed, and fast check out. Couldn’t ask for more. More

by rlbrannan
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Recommend Dealer
Yes
Sep 21, 2026

Toyota of Cleveland responded

We appreciate your awesome feedback! Thank you for choosing Toyota of Cleveland and we hope to see you again down the road! Take care!

September 13, 2026

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This dealership went above and beyond for me. They inspected my vehicle all over before I left on a 9 hour trip. They answered all of my questions and took care of all of my concerns. More

by HARPER.LEE03
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2026

Toyota of Cleveland responded

Knowing that our thorough inspection of your Subaru Outback gave you confidence before your nine-hour trip means a lot to our service team. It was a pleasure to answer all your questions and address your concerns before you set out. Justin Chretien General Sales Manager 423-664-9715

September 12, 2026

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Great product and great staff. Service was quick and professional. I would highly recommend this service department. More

by barry.brakebill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Trout

Sep 12, 2026

Toyota of Cleveland responded

We’re glad the service on your Lexus NX 450h+ was quick and professional. Your recommendation means a lot to us. Justin Chretien General Sales Manager 423-664-9715

September 11, 2026

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Great place and people Best place to buy a vehicle and service department is the best More

by JSILVERS114
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Recommend Dealer
Yes
Sep 11, 2026

Toyota of Cleveland responded

Hearing that you consider us the top choice for buying a vehicle and for service means a lot to our team. We’re glad the service on your Tundra lived up to your expectations, and we appreciate your five-star rating. Justin Chretien General Sales Manager 423-664-9715

September 11, 2026

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I have purchased 2 cars from here and i only bring my Toyota here for service. They are friendly and do exceptional work. Toyota of Cleveland is my preferred dealership and sevice center! I highly rec More

by pzb37091
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 11, 2026

Toyota of Cleveland responded

Knowing you find our team welcoming and our service exceptional is rewarding. We’re honored to be the service center you trust for your Toyota Sienna, and we appreciate your recommendation. Justin Chretien General Sales Manager 423-664-9715

September 10, 2026

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Matthew in the service department is amazing. He always seems to have a positive attitude and is incredibly helpful. He's definitely an asset. More

by wendyburchfield1977
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2026

Toyota of Cleveland responded

We’re glad Matthew’s positive attitude and helpful support made your Toyota Highlander Hybrid service visit smooth. Hearing that you find him such an asset means a lot to our service department. Justin Chretien General Sales Manager 423-664-9715

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