Matthew Reagan
Matthew Reagan at Toyota of Cleveland

Matthew Reagan

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

Contact Me
4.8
46 Reviews
4.8

46 Reviews

Write a Review

46 Reviews of Matthew Reagan

October 12, 2026

Dealership Rating
Employee Rating

Everybody is great at this dealership from the service to the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him tha More

by setserservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2026

Toyota of Cleveland responded

Thank you for sharing your positive experience! We’re thrilled to hear about your continued loyalty to Kenny, Crystal, and our team. We appreciate your trust in Toyota of Cleveland, and we look forward to serving you in the future.

October 02, 2026

Dealership Rating
Employee Rating

Excellent service and customer relations. That's why I keep coming back for my auto service. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Toyota of Cleveland responded

Paul, thank you for your continued trust and loyalty! We’re glad our excellent service and customer care keep you coming back!-Toyota of Cleveland

Oct 02, 2026

Paul responded

You know I drive 50 miles one way just to receive your continued outstanding customer care. Matthew Reagan is now included in my list of caring people at your dealership. Toyota of Cleveland management team seem to have a priority to only hire employees that exercise with their heart a true caring for your customers. Thank you for taking care of me for more than five years now!

October 02, 2026

Dealership Rating
Employee Rating

The service was quick and painless. Matt was great and made sure the service I requested was completed More

by awilcoxon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Toyota of Cleveland responded

We’re happy to hear you had a smooth experience with Matt! Thank you for choosing Toyota of Cleveland and for sharing your feedback. Safe travels!

September 27, 2026

Dealership Rating
Employee Rating

Awesome service! Very detailed service technicians who go above and beyond expectations to make sure they take care of all aspects of your concerns. Dropoff is very e More

by alderman365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2026

Toyota of Cleveland responded

Knowing our technicians’ thorough attention to every concern exceeded your expectations is truly rewarding. We’re glad dropping off your Camry felt effortless and our waiting area felt spacious and welcoming. Justin Chretien General Sales Manager 423-664-9715

September 27, 2026

Dealership Rating
Employee Rating

Always the best customer service. No complaints at all. Keep up the great service and great hospitality. More

by damion77kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Maddox

Sep 27, 2026

Toyota of Cleveland responded

Knowing you found our hospitality and service for your Tacoma outstanding is rewarding, and we’re here whenever you need us. Justin Chretien General Sales Manager 423-664-9715

September 23, 2026

Dealership Rating
Employee Rating

They are very good with making you feel at home. They have serviced my vehicles for over 10 years. More

by brefuerzo
Recommend Dealer
Yes
Sep 23, 2026

Toyota of Cleveland responded

Thank you for the wonderful feedback and for over 10 years of loyalty! We’re glad our team continues to make you feel at home and provide great service for your vehicles. We truly appreciate your continued trust and support!-Toyota of Cleveland

September 19, 2026

Dealership Rating
Employee Rating

I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom More

by peepawmario13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Toyota of Cleveland responded

Knowing you trust us for both purchases and service means a lot to our team. Our finance team is glad they could help whenever needed, and our service department is pleased scheduling maintenance on your Camry Hybrid was quick and easy. Justin Chretien General Sales Manager 423-664-9715

September 19, 2026

Dealership Rating
Employee Rating

Quick check in, comfortable waiting area, verbal updates as needed, and fast check out. Couldn’t ask for more. More

by rlbrannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Toyota of Cleveland responded

We appreciate your awesome feedback! Thank you for choosing Toyota of Cleveland and we hope to see you again down the road! Take care!

September 13, 2026

Dealership Rating
Employee Rating

This dealership went above and beyond for me. They inspected my vehicle all over before I left on a 9 hour trip. They answered all of my questions and took care of all of my concerns. More

by HARPER.LEE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Toyota of Cleveland responded

Knowing that our thorough inspection of your Subaru Outback gave you confidence before your nine-hour trip means a lot to our service team. It was a pleasure to answer all your questions and address your concerns before you set out. Justin Chretien General Sales Manager 423-664-9715

September 12, 2026

Dealership Rating
Employee Rating

Great product and great staff. Service was quick and professional. I would highly recommend this service department. More

by barry.brakebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout

Sep 12, 2026

Toyota of Cleveland responded

We’re glad the service on your Lexus NX 450h+ was quick and professional. Your recommendation means a lot to us. Justin Chretien General Sales Manager 423-664-9715

1
...

Dealership Inventory (183 Vehicles)

used 2021 Toyota Tundra car, priced at $47,890
2021 Toyota Tundra
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
used 2021 Toyota Highlander car, priced at $38,890
2021 Toyota Highlander
used
Moon Dust exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $35,962
2026 Toyota Camry
new
Supersonic Red exterior
Automatic
Front-wheel Drive
used 2024 Toyota Tundra car, priced at $50,890
2024 Toyota Tundra
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2024 Nissan Rogue car, priced at $26,893
2024 Nissan Rogue
used
Everest White Pearl exterior
Automatic
All-wheel Drive
used 2026 Toyota Corolla Hybrid car, priced at $28,891
2026 Toyota Corolla Hybrid
used
Celestite exterior
Automatic
Front-wheel Drive