Andy Peek | Page 3

The service department personnel very courteous and helpful and up to date on ther knowledge of the autos they service helpful and up to date on ther knowledge of the autos they service More

by WALKEBIL Verified Customer Verified Customer

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Toyato of Cleveland has care for our 2020 Highlander for almost six years. Staff in services is always friendly. I hit a pothole Thursday and bursted my rear tire. I had four new tires on my Highlander at s almost six years. Staff in services is always friendly. I hit a pothole Thursday and bursted my rear tire. I had four new tires on my Highlander at six o’clock Friday night. They were hero’s for me, my husband was having some heart issues and I needed our car badly. Thanks Cleveland of Toyato. Plan to buy my next Toyota at that dealership. More

by PHBRITTON Verified Customer Verified Customer

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Toyota of Cleveland is my choice for accuracy of service, personal treatment, and price. They are prompt and responsive to my questions and concerns regarding service, time warranties, and expected services personal treatment, and price. They are prompt and responsive to my questions and concerns regarding service, time warranties, and expected services needed in the near future. More

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Andy was very helpful and always is . I am very satisfied. Andy has always helped me a lot and very friendly. I am very satisfied. Andy has always helped me a lot and very friendly. More

by JACKR1944 Verified Customer Verified Customer

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Andy and Jessica were great. the atmosphere in the waiting area was good, evidently happy customers. the atmosphere in the waiting area was good, evidently happy customers. More

by carolklackey Verified Customer Verified Customer

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Great customer service. They keep you informed on your service and how long it will take. They keep you informed on your service and how long it will take. More

by CTOBY2004 Verified Customer Verified Customer

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Have traded with them for several years just like them and their service and cars and their service and cars More

by fate2x4 Verified Customer Verified Customer

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The wait was three hours long and all I was told that there working on your vehicle should not be to much longer and it was a three hour wait if they had told me before they started on it I would’ve have there working on your vehicle should not be to much longer and it was a three hour wait if they had told me before they started on it I would’ve have rescheduled and would have made sure I would’ve have had somebody to pick me up. More

by DEBSTER5010 Verified Customer Verified Customer

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I could not be happier with this dealership! They never disappoint. Andy and Patrick went above and beyond . They never disappoint. Andy and Patrick went above and beyond . More

by johngaston26 Verified Customer Verified Customer

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Confirmed time of the scheduled MAINTAINCE prior to scheduling- reception confirmed 20-30 mins. After 75 mins, I asked for a status update since my daughter had a medical appointment. Service advisor, scheduling- reception confirmed 20-30 mins. After 75 mins, I asked for a status update since my daughter had a medical appointment. Service advisor, Andy Reed, spoke down to me about scheduling appointments for an hour. Still over an hour for a 20-30 min maintenance. Do better and align service times across your teams. More

by pp2jp9nzgz Verified Customer Verified Customer

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