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Andy Peek
Andy Peek at Toyota of Cleveland

Andy Peek | Page 3

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.9
132 Reviews
4.9

132 Reviews

Write a Review

132 Reviews of Andy Peek

May 15, 2026

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Employee Rating

Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 15, 2026

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

May 12, 2026

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Employee Rating

I was disappointed that it was recommended that I have liftgate shocks replaced and was charged 97.99 for the diagnosis when all it took was a squirt of W.D 40 on the attachment bolt to stop the squeaking More

by margaretavalon
Service Price Transparency
Service Time
Recommend Dealer
Yes
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May 13, 2026

Toyota of Cleveland responded

Margaret, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Justin Chretien General Sales Manager 423-664-9715

May 07, 2026

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Good job ontime and curteous. Priced extended service for tab 4 hybrid. Will purchase next visit. More

by JCKGTYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson

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May 07, 2026

Toyota of Cleveland responded

Thank you for recognizing our team’s punctual and courteous service for your Toyota RAV4 Hybrid. We’re glad the extended service pricing met your expectations and look forward to assisting you with that purchase on your next visit. Justin Chretien General Sales Manager 423-664-9715

May 05, 2026

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Andy Peak was fantastic as always in taking care of my needs. Thank you Andy. More

by BPETITT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2026

Toyota of Cleveland responded

We’re delighted to hear that Andy took excellent care of your Toyota Tacoma during service. He’s pleased to provide the attention you expect each time. Thank you for trusting us with your vehicle. Justin Chretien General Sales Manager 423-664-9715

April 28, 2026

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Employee Rating

Andy Peek - very knowledgeable of what he’s doing, no pushing, compassionate and professional. Friendly staff, nice waiting room and clean. More

by MINTRIN05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Toyota of Cleveland responded

It’s wonderful to hear Andy’s compassionate and professional approach stood out during your recent Toyota Highlander service. We’re glad our team and waiting area felt welcoming and well-kept. Thanks for sharing your experience and we look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 24, 2026

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Employee Rating

I like this dealership there close is home easy to deal with everybody is very nice and helpful More

by MIT_XAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Michael Hampton, Alison Smith

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Apr 24, 2026

Toyota of Cleveland responded

We’re delighted our convenient location felt close to home and made your Toyota Tundra service easy. Thank you for recognizing how helpful our team can be. Justin Chretien General Sales Manager 423-664-9715

April 12, 2026

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Service is always top notch, and I’m always impressed with the quality and reliability of Toyota of Cleveland, I can depend on them to get the job done right and to get me out the door sooner than expect More

by lomo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin

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Apr 12, 2026

Toyota of Cleveland responded

Thanks for the five stars! We’re pleased our quick, high-quality service on your Toyota Tacoma meets your needs. We look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

April 11, 2026

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Employee Rating

Salesman very friendly, professional, and attentive. The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! More

by MPOORE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Crystal Thompson, Luis Mendez, Angelia Caronia, Michael Hampton, Alison Smith

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Apr 11, 2026

Toyota of Cleveland responded

It’s fantastic to hear our sales staff and service department provided friendly, professional, and attentive care for your Toyota RAV4 Hybrid. We look forward to your next car search and appreciate you making us your first stop. Thank you for sharing your experience. Justin Chretien General Sales Manager 423-664-9715

April 07, 2026

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Employee Rating

Friendly Very thorough Easy to make an appointment They explained everything very well and clearly More

by LIDELLEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

Report | Print
Apr 07, 2026

Toyota of Cleveland responded

Thank you for highlighting how simple it was to set up your appointment and for mentioning the friendly, thorough care during your Toyota Tacoma service. We’re glad our team could explain every detail clearly. We look forward to helping you with your next visit. Justin Chretien General Sales Manager 423-664-9715

April 01, 2026

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Employee Rating

The folks I've worked with at Toyota of Cleveland are always polite, helpful and professional. More

by blackwell.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Tubbs, Joey Abdullah, Zane Abdullah

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Apr 01, 2026

Toyota of Cleveland responded

It’s wonderful to hear that our team was polite, helpful and professional during your Land Cruiser service. We’ll be sure to pass along your kind words to Andy, Susan, Joey and Zane. We look forward to assisting you again whenever you need us. Justin Chretien General Sales Manager 423-664-9715

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