Angela Britton | Page 4

No pressure sales team. Great service. Have bought 3 cars now from them and all great. Feel like good value. Great service. Have bought 3 cars now from them and all great. Feel like good value. More

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Ash Osman is an amazing person. Ash gets five stars from me. My husband and I chose to work with Ash again on our second Porsche Macan S. Impeccable customer care! eCarOne Plano ha Ash gets five stars from me. My husband and I chose to work with Ash again on our second Porsche Macan S. Impeccable customer care! eCarOne Plano has such a streamlined buying process! More

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It is always somewhat of a challenge buying a car online when you are hundreds or even thousands of miles from the very specific vehicle you are looking for. The hardest part of my purchase was the 2,500 m when you are hundreds or even thousands of miles from the very specific vehicle you are looking for. The hardest part of my purchase was the 2,500 mile round trip drive. Everything else went very smooth. ECarOne has the whole process down to a science. I would like to thank Vinh and the entire eCarOne staff for a very satisfying car-buying experience. More

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Fantastic buying experience! Paul was excellent and very knowledgeable about the cars we were looking at! We are extremely pleased with our purchase!! Thanks !!! Paul was excellent and very knowledgeable about the cars we were looking at! We are extremely pleased with our purchase!! Thanks !!! More

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This review used to be negative but I found that eCarOne actually did care about issues I experience during the shipping process and there were some minor issues with the car. Tempers flared and we ended up actually did care about issues I experience during the shipping process and there were some minor issues with the car. Tempers flared and we ended up in a disagreement. A few days later, Scott, called and had a calm discussion with me. We agreed on what to disagree and agree on (if you can follow) but eCarOne fixed the issues. I was bummed out initially because when I bought a Mercedes from them in 2017 it was a spectacular experience. Almost as smooth as Carvana BUT with better pricing and better cars. I wanted them to delight us again and alas the trouble with the car and process happened. Nothing intentional on either side but just annoyance and anger. After Scott’s call I felt “heard” and treated as a valuable customer again. Bad start, good ending. More

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Very pleasant to work with and ensured I was satisfied with my purchase. I couldn’t ask for anything more! A+++++ with my purchase. I couldn’t ask for anything more! A+++++ More

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Quick and streamlined process, I arrived late Saturday afternoon and was able to make the purchase same day. Johnny Tran was very efficient in helping with the purchase afternoon and was able to make the purchase same day. Johnny Tran was very efficient in helping with the purchase More

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This is our 6th car over 10 years with the ecar one team. They are very welcoming, make us feel like family and always do a fantastic job. Paul is great and Ozzie is a true gentleman and professional They are very welcoming, make us feel like family and always do a fantastic job. Paul is great and Ozzie is a true gentleman and professional. We greatly appreciate everything you do. See you again soon. Sam More

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The process was quick and great. Sam was well prepared for my arrival which made everything work smoothly. 10/10 recommend. Sam was well prepared for my arrival which made everything work smoothly. 10/10 recommend. More

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Paul was great and easy to work with. We missed out on a vehicle 3 weeks ago but Paul kept me updated with new inventory that matched our criteria and got us a great deal. Signing proce We missed out on a vehicle 3 weeks ago but Paul kept me updated with new inventory that matched our criteria and got us a great deal. Signing process was easy and there was no haggle back and forth like you see with many dealerships. Thank you Paul! More

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