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Start your review of Angela Hayes .
Angela Hayes
Angela Hayes  at Mercedes-Benz of Annapolis
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Angela Hayes

Sales Reception

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

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Dealership Experience

1 yr, 7 mos

Languages Spoken

English English

3 Reviews of Angela Hayes

April 18, 2021

Dealership Rating
Employee Rating

"Alex Clothier is definitely the best service advisor I..."

- Cyberguy

Alex Clothier is definitely the best service advisor I have had in many years. Mercedes-Benz of Annapolis is my go-to for great service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Duffy , Michael Herron, Brian Fader, Chuck Leyman , Zack, Terrence, Shane and Ben

Apr 19, 2021

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Apr 19, 2021

Mercedes-Benz of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2021

Dealership Rating
Employee Rating

"Exceptional service from start to finish by Chris..."

- Annette D Brown

Exceptional service from start to finish by Chris Perkins, Dean Cunningham, and Larry Cash during my newly Mercedes Benz purchased. They were friendly, personable, professional, knowledgeable.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Feb 02, 2021

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis

September 10, 2020

Dealership Rating
Employee Rating

"I am ecstatic about the service I received at..."

- trishasreyes

I am ecstatic about the service I received at Mercedes-Benz of Annapolis. The customer service was impeccable from not only the sales department but also the finance department. Ron Scherr, Angela Hayes and Larry Cash all exceeded my expectation which resulted in not only me purchasing a vehicle but also getting my husband to come in to purchase one. Angela Hayes was the first person I interacted with upon entering the dealership and greeted me with a warm greeting, Ron Scherr was my salesman with the knowledge of Mercedes vehicles in and out, and Larry Cash was the finance person who was able to meet some financial requirements I had in order to help seal the deal. Out of speaking with multiple Mercedes-Benz dealerships in the area not one can compare to the service and dedication the Annapolis Mercedes-Benz provides. I am very happy with the vehicle I purchased, the service I received prior to the purchase, and also the follow up after My purchase ensuring I’m enjoying my new GLC. “Customer service shouldn’t just be a department, it should be the entire company” Tony Hsieh. That quote alone speaks volumes about the atmosphere when you enter the facility. The moment I came in I was greeted from every team member who passed by. I am currently working from home with my children enrolled in virtual school and they even received a warm welcome. Angela Hayes was a complete angel during this process going above and beyond to provide coloring pages, Markers, and books to keep my young ones just as excited and entertained throughout the process. Mercedes-Benz of Annapolis is the place to go for excellent customer service and smooth sale process!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr, Ronald Scherr

Sep 14, 2020

Mercedes-Benz of Annapolis responded

Trisha, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

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