Angie Shepherd | Page 20

They are all pleasant to talk to .The atmosphere is wonderful.all of then are also friendly and sincere.Very very helpful wonderful.all of then are also friendly and sincere.Very very helpful More

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Shelley in the customer care dept. is awesome! Typically, I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in the waiting room while my car was in for service to explain to me that I had “Onstar” enabled in my car and the different features that it has and how I might as well take advantage of the 30 day trial. She was very detailed as she explained to me what exactly it was, and the different ways I could use it and just how helpful it can be in different situations! Even in the freezing cold she came outside and showed me in my own car how to enable it to make sure it was done properly! Besides that, my car was serviced in less than an hour and both the man who checked me in and the woman who cashed me out we’re both also great and kind! Five out of five stars ! More

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Service department is outstanding! I wish I could say that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! More

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Fantastic service as usual. I wouldn't go any where else to buy a vehicle. to buy a vehicle. More

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All the personnel at Colonial are very friendly and courteous. Any services I’ve received have been prompt and satisfactory. courteous. Any services I’ve received have been prompt and satisfactory. More

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Great service, great experience, I brought my truck in several times and they did the work in a timely manner. several times and they did the work in a timely manner. More

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Excellent customer service and friendly staff. Always a pleasure having the service team work on my vehicle. pleasure having the service team work on my vehicle. More

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Excellent service! Edison took a text drive with me to try to duplicate the problem I was having with my vehicle. Though my vehicle did not do the problem, he discussed things to possibly try should the try to duplicate the problem I was having with my vehicle. Though my vehicle did not do the problem, he discussed things to possibly try should the problem a raise again. More

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Went to colonial to get an oil change and voiced some of my concerns with my vehicle and they were really friendly and help me out. And the appointment reminders were great too since I tend to forget. 10/10 my concerns with my vehicle and they were really friendly and help me out. And the appointment reminders were great too since I tend to forget. 10/10 More

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Friendly staff and knowledgeable on their service, products, and cars. products, and cars. More

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