Angie Shepherd | Page 20

Terrific customer service ! Awesome dealership. Will come back for everything that is needed! Cheers to a great service team. Thanks again everyone Awesome dealership. Will come back for everything that is needed! Cheers to a great service team. Thanks again everyone More

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The best dealership and wonderful people. Service was excellent and thorough through out. The customer care department was really helpful. Thank you Shelley Dupre for calling to see how eve Service was excellent and thorough through out. The customer care department was really helpful. Thank you Shelley Dupre for calling to see how everything went ! More

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Service was fast. Very easy scheduling with Shelley Dupre and service was good . Thank you to colonial west Very easy scheduling with Shelley Dupre and service was good . Thank you to colonial west More

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Highly recommend this dealership & each team member, have been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. More

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Shelley helped me with making the appointment~then called to remind me, asked me if I needed anything else! That next day Shelley came over to wear I was sitting and asked how every thing was going, everyt to remind me, asked me if I needed anything else! That next day Shelley came over to wear I was sitting and asked how every thing was going, everything was going smoothly ! She gave me her car and said to call for whatever I may need::: How many dealerships do this? Colonial in Fitch is great thank you for great clean and wonderful employees. Thank you to especially Shelley dupre. More

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I went to Colonial West after some unfortunate experiences at another dealership's service department. I lease my vehicle and will be on my second lease with them next month. I travel more to co experiences at another dealership's service department. I lease my vehicle and will be on my second lease with them next month. I travel more to come to Colonial West but it is worth it! Very pleased so far with there sales and service department. More

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Great service as always. Work was done in a timely manner and was called when it was ready for pick up manner and was called when it was ready for pick up More

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Colonial West Chevrolet is the gold standard in competent automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and a automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and all the service folks there are eager to help with ANY problem. And Jeff Chandler, the General Manager, is hands-on and more importantly LISTENS and responds and takes ACTION. I don't hesitate to bring my new truck there for service/maintenance or my wife's SUV there for maintenance and repairs. More

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They are all pleasant to talk to .The atmosphere is wonderful.all of then are also friendly and sincere.Very very helpful wonderful.all of then are also friendly and sincere.Very very helpful More

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Shelley in the customer care dept. is awesome! Typically, I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in the waiting room while my car was in for service to explain to me that I had “Onstar” enabled in my car and the different features that it has and how I might as well take advantage of the 30 day trial. She was very detailed as she explained to me what exactly it was, and the different ways I could use it and just how helpful it can be in different situations! Even in the freezing cold she came outside and showed me in my own car how to enable it to make sure it was done properly! Besides that, my car was serviced in less than an hour and both the man who checked me in and the woman who cashed me out we’re both also great and kind! Five out of five stars ! More

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