Aniekan Edem
Aniekan Edem at Northside Lexus

Aniekan Edem | Page 4

Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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5.0
68 Reviews

Dealership Experience

11 yrs, 10 mos

5.0

68 Reviews

Write a Review

68 Reviews of Aniekan Edem

January 08, 2022

Dealership Rating
Employee Rating

Excellent customer service from sales and maintenance staffs. The waiting areas were outstanding as well as the parking area for vistors. More

by jimmiedotson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa O'Connell, Joshua Keough , Joseph Finley, James Vu

Jan 09, 2022

Northside Lexus responded

Jimmie - It's great to hear that every aspect of our visit was a success! Thank you for sharing your experience with us, and the entire Northside Lexus team looks forward to working with you next time you need us!

January 01, 2022

Dealership Rating
Employee Rating

The sales team was very considerate to our needs. The lease to purchase option was a simple transaction and within our expectations. We would do business with them again. More

by B&B
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jesse Busboom

Jan 03, 2022

Northside Lexus responded

Thank you for taking a moment to let us know about your exceptional purchasing experience! We're so happy to hear our commitment to great customer service stood out to you. All of us at Northside Lexus hope you enjoy the new ride. Have a great day!

December 29, 2021

Dealership Rating
Employee Rating

The dealership is such a beautiful place and all of the people that I have come in contact with at the dealership, such a great group, especially my salesman, Mike Driscoll he always courteous made me feel More

by Ande
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill, Silvia Fernandez , James Vu

Dec 30, 2021

Northside Lexus responded

It is gratifying to read your glowing review of Mike and our team! Thank you for trusting Northside Lexus with your business, and safe travels until we see you again.

December 20, 2021

Dealership Rating
Employee Rating

I'm very disappointed as I took delivery of my 2021 Lexus 300h Hybrid that was dealer transferred from another dealership and the vehicle was dirty inside and out. I was promised that it would be detailed w More

by jcolburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Don Ansley, Marcus Atkins

Jan 03, 2022

Northside Lexus responded

I am sorry that you're frustrated with the condition of your vehicle. We're always aiming for customer satisfaction, so it's disappointing to hear that we let you down in this case. We would have been grateful for the chance to make you a happy customer, but it sounds like we dropped the ball. I'll use this as an opportunity for improvement, and if there's anything else we can do for you, let us know. Best, Todd Sylvester - Fixed Ops. Dir. - 2815693420

Jan 03, 2022

Northside Lexus responded

We would be happy to perform a complete detail on the vehicle. Just contact me to get it set up. Thank You Todd Sylvester 281-569-3420

Jan 03, 2022

jcolburn responded

I would like to have my vehicle detailed as it should have been done at delivery.

November 30, 2021

Dealership Rating
Employee Rating

Bobby Bosley is always great to work with. I will always return to Northside Lexus in Spring. More

by Lwisby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley , James Vu

Dec 01, 2021

Northside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that Bobby delivered such a successful experience. Drive safely, and we hope to see you back again at Northside Lexus!

Nov 30, 2021

Lwisby responded

Very satisfied customer s always.

November 20, 2021

Dealership Rating
Employee Rating

As always the service was excellent. Communication was timely and helpful. Personnel are always friendly and helpful More

by JCRONNANDER
Recommend Dealer
Yes
Nov 20, 2021

Northside Lexus responded

Thank you for trusting our Northside Lexus team to get the job done!

October 23, 2021

Dealership Rating
Employee Rating

This dealer is full of highly excellent people trying to meet your needs and desires. My sales rep Mike Driscoll is uneqalled as is my Service Coordinator, Anikiem Edem. The young lady handling the closing More

by EARL228
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill, Erica Pollino

Nov 08, 2021

Northside Lexus responded

It makes us so happy that the Northside Lexus team was wonderful to work with. We're pleased that Mike and Anikiem were helpful. However, it's disappointing that our finance team was disappointing and that we let you down in this regard. I wish that we could have been more helpful, but I appreciate you leaving this feedback. If there's anything else you'd like to share, please let me know. Best, Doug Gilmer - Finance Manager - 281-569-3477

October 21, 2021

Dealership Rating
Employee Rating

Longtime relationship with Northside Lexus both from sales and service. Recently purchased a new 2022 SUV from Don Holifield. Entire experience was a joy. Don does a great job of providing high level More

by MIKE@ARENAENERGY.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Dutkiewicz , Don Holifield

Oct 21, 2021

Northside Lexus responded

We cannot begin to express our gratitude for your loyalty, Mike! Don will be elated to see that his care made your visit such a joy. We always aim to serve our guests with sincerity, and it's excellent to hear that's showing through. From Don, Aniekan, and the entire Northside Lexus team, your repeat patronage means the world to us, and we'll be here whenever you need us next!

August 28, 2021

Dealership Rating
Employee Rating

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by ANTHONY.TULLOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2021

Northside Lexus responded

Thank you for leaving Northside Lexus your five stars, Anthony!

July 12, 2021

Dealership Rating
Employee Rating

Doing a great job And I enjoy your service I'm very very sure I will recognize all my friend to have business with your company More

by aofemolas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Christianson, Ashley Nguyen, Rob Ochoa, Victoria DeHoyos, Jared States, Jesse Busboom, Michael Featherstone , John Hankins, Eddie Washington, Victoria DeHoyos, Ashley Nguyen, Aniekan Edem

Jul 12, 2021

Northside Lexus responded

Your recommendation of our team means the world to us! Thank you for choosing Northside Lexus and for taking the time to review our work. We wish you safe and happy travels ahead!

Jul 12, 2021

aofemolas responded

Doing a great job And I enjoy your service I'm very very sure I will recognize all my friend to have business with your company

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