"Anitra Pierson outstanding service "
Out of more than a dozen dealerships that I made inquiries to about cars they had for sale; Anitra is the only one who responded to my questions that I sent thru Autotrader on a special car I am searching for. All others sent form letters wanting more info from me and asking did I have questions.
She did great follow up succinct and relevant
"Wonderful experience "
Ali was wonderful to work with! He was patient, knowledgeable and made the entire buying experience by far the best I’ve ever had. From the time I walked through the door, to follow ups after buying the car, I simply cannot day enough.
"best car dealership experience ever"
Everything about the car buying experience for Audi Burlington exceeded my expectations, which is huge considering I used to be in the car sales business myself. Anitra was responsive and friendly when I first contacted the dealership, unlike other BDRs from other dealerships who ignored my questions and just wanted to schedule a test drive. Tom introduced himself and made feel at home. Kevin was able to work his magic and secure financing for me, and when I came back to sign documents he was not pushy about add-ons and spent his time to explain each part of the process. And last but not least, Tres was incredible. He told me that he sees himself in the people-helping business (not sales) and I believe him. I was not "dressed to impress" but he was quick to ask if I needed help. I actually came to test drive a different car but it got sold while I was at the dealership and he helped me get into a different (and better) vehicle. He showed empathy throughout the process and his optimism rubbed off on me when I shared some of my financial concerns. I would, and will, recommend his services to anybody I know. Ask for him, you won't regret it.
We thank Brendan Leary for his help in our purchase of an A3 convertible. Brendan was direct, honest, welcoming and not pushy. Qualities we like.
"The A-team I wanted to work with!"
Just wrapped up my purchase of my new Audi Q7 and I have to say that the Herb Chambers team and Peter and Josh in particular were a true pleasure to work with!
Peter was extremely attentive, cool, and very fair. This is what professionalism should be when shopping for a new car. I appreciate the to-the-point discussions and final handshake, nice and smooth experience throughout.
Josh, another great example of an A-team member, something I have come to expect at Herb Chambers. Very knowledgeable and professional, took all the stress out of any financing discussions.
Great work all around, very impressive!
My wife and I were in the market for a new Q7. The original dealership we were working with kept trying to upsell us on options we did not want or need. Audi Burlington had the exact car we wanted on their lot. My initial conversation was smooth, informative and hassle free. Tres Nobles was outstanding to work with. Considerate of my time, accommodating and extremely knowledgeable. I thoroughly enjoyed my buying experience with Tres and Audi Burlington and strongly recommend this dealership and Tres to anyone looking to get behind the wheel of an Audi. Thank you Tres and Audi Burlington- keep up the good work!
"Great service and people! "
- Audi Enthusiast
Tres, Lauren, and Anitra were all fantastic, polite, and not pushy at all (actually the opposite of pushy, but very helpful).
I’ve been going to Audi Burlington for 6 years, and it has always been an amazing experience.
I strongly recommend you bring your business to this dealership.
"2015 White Audi A3 CPO"
It's been a week since purchasing my 2015 A3 CPO. I could not be more pleased with the vehicle and with Audi of Burlington. I was originally going to purchase the same vehicle from Audi of Natick, but after working with Jay Levy and the manger I bought my car from Burlington. They matched the price of the other vehicle and brought to my attention the car fax of the other vehicle which I had totally missed to my amazement. Thank God I went to Burlington first!!! Thank you Jay and the crew of Burlington, class act.
"Worth the trip"
- Mike McCue
I flew from Cleveland to Burlington to pick up my car and drive it home, which can be a bit of a nerve-wracking experience. But it was smooth as could be. I was told what I needed to do each step of the way, the car was ready and waiting for me when I got there, and it was a great experience.
If they work this hard to treat an out-of-town customer this well, I imagine they do even better with locals!
Tres was excellent to work with. Very knowledgeable and easy to work with. Was able to answer all of my questions with ease. He truly made my car buying experience 5 stars!