Annie Lam | Page 4

I had an amazing experience from the moment I walked in to Jim Butler. Cheryl was incredible to work with. I would highly recommend her to all my friend and family looking for a new car. She made my experi to Jim Butler. Cheryl was incredible to work with. I would highly recommend her to all my friend and family looking for a new car. She made my experience buying a new car fun, exciting and not stressful. More

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Great experiaence. From the very start of the process, the people were all excellent. They put you at ease, and it seemed like you knew them already, They were very re From the very start of the process, the people were all excellent. They put you at ease, and it seemed like you knew them already, They were very responsive to what I wanted, and what I wanted to spend. It was such an easy process... a one day event! 5 Stars! More

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Excellent from Annie to Cheryl Cooper. Top notch. This dealership went above and beyond to make the sell. I appreciate everything. Thanks Cheryl. Very Nice! dealership went above and beyond to make the sell. I appreciate everything. Thanks Cheryl. Very Nice! More

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Bought a new Kia from Jim Butler. Everything went nice and smooth. Contacted Annie Lam via the Internet about a vehicle I was interested in. She immediately gave me the info and I set up a time to test dr and smooth. Contacted Annie Lam via the Internet about a vehicle I was interested in. She immediately gave me the info and I set up a time to test drive. All internet correspondence was quick and helpful. Once there, I found no pressure, friendly people. I’d recommend Jean Silverio as a salesman. He was very nice, personable, friendly, and helpful, but not pushy at all. Love all of the features on our new car as well as the Kia Warranty. Overall experience was great. More

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Everyone is nice and makes you feel like family in the dealership. Very helpful and knowledgeable. Comfortable space. Kait, Jaclyn and Justin are absolutely amazing! dealership. Very helpful and knowledgeable. Comfortable space. Kait, Jaclyn and Justin are absolutely amazing! More

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Didn't think I could ever own a new vehicle, but Jim Butler Kia and their awesome staff made it happen. Thank you for the magic!!!! Butler Kia and their awesome staff made it happen. Thank you for the magic!!!! More

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Great Pre-Owned Experience If you found the car you want, and it is at Jim Butler, Kia, and you happen to work with Doug in Sales or Justin in Finance, STOP and look no further. If you found the car you want, and it is at Jim Butler, Kia, and you happen to work with Doug in Sales or Justin in Finance, STOP and look no further. A GREAT TEAM who did not waste our time nor promise what they could not do! One of the best Car Buying experiences I have had! Way to go Jim Butler Kia and Doug and Justin! TOP KNOTCH! More

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Absolutely amazing dealership. They did everything they could to get me in the car I wanted with the payments where I wanted them. The employees are extremely nice and knowledgeable. They made my experienc could to get me in the car I wanted with the payments where I wanted them. The employees are extremely nice and knowledgeable. They made my experience of buying my first car so easy. Thanks Terry, Justin, and Annie for all your help! More

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Cheryl always goes above and beyond, as did Jim Butler Kia. Having just received a total loss notification from my insurance co. and an untimely bout of pneumonia, which kept me on 3 days of bed rest, eve Kia. Having just received a total loss notification from my insurance co. and an untimely bout of pneumonia, which kept me on 3 days of bed rest, everything was handled by cell phone and internet and completed in one weeks time. Cheryl and I spoke frequently and I shopped online and built the details for my car, then let Cheryl do the work. Due to the particulars for my vehicle, none were around in the immediate STL area. An easy fix!!! They looked, found it and went to get it. The amount of time actually spent at the dealership was probably no more than 3 hours (total) in two days. Upon delivery (part of those 3 hrs) Cheryl went through the features of my new vehicle and sat kindly while I set some radio presets. I had been in a rental for 3-1/2 weeks without MY radio!!! Without MY Apple CarPlay!!! I didn’t realize how much those extra features meant to me until they were gone. But all is good again. I have a new Kia. I went with the Sportage AWD because STL weather is a tricky thing and I firmly believe that heavier body style is what took the brunt of being hit by a heavier vehicle. It was sad to see my previous car go, having had it only 6 months, but I have a new 2020 Kia and it is fabulous! Cheryl, Justin and Annie did great!!! Everyone, who I’m not mentioning behind the scenes, did great. Thanks, Jim Butler Kia! (3x Kia owner!!!) More

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Should not take 4 hours to buy a car. Went to this particular dealership because they advertise it should be as easy as buying a cellphone. That was not the case. Did application online to Went to this particular dealership because they advertise it should be as easy as buying a cellphone. That was not the case. Did application online to speed up the process which was a waste of time because I was unable to get status without driving to dealership. More

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