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Annie Lam
287 Reviews
Welcome to the Jim Butler Kia website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Kia car, truck, or SUV you will find it here. We have helped many customers from Ballwin, Chesterfield and Saint Charles find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Jim Butler Kia has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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287 Reviews of Annie Lam
June 14, 2021
UPDATE- Check engine light came on TWO days after the UPDATE- Check engine light came on TWO days after the vehicle was bought so now 30 days in, two separate check engine codes and the vehicle was go UPDATE- Check engine light came on TWO days after the vehicle was bought so now 30 days in, two separate check engine codes and the vehicle was gone for 8 days to get fixed. STILL NO RESOLUTION!!!! When somebody says they will call you back, don't count on it!! They're no business ethics at Jim Butler KIA, it is a shame that Jim Butler has such a quality name here in St.louis. Jim Butler KIA is a BUY HERE PAY HERE lot with a fancy building atleast that is the way it is ran. JIM BUTLER DO THE RIGHT THING!!! Update 6/9/2021 The General manager Chris and I spoke on the phone and that I need to come out of pocket for repairs. This place is a absolute joke. CON ARTISTS SCAMMERS!! BEWARE!! Update- 6/10/21 Chris decided to respond to bbb complaint and continues to be completely unprofessional with absolutely no code of ethics and BOLD FACE LIES, he will literally. say any thing to justify his actions completely awful people to do business with. IF THEY CANT BE TRUTHFUL WHEN THE DOCUMENTATION IS RIGHT IN FRONT OF THIER FACE! More
by timrussell2
Other Employees Tagged: Cheryl Cooper, Keith Sutton , Chris Dixon, Nick Pashos
April 06, 2021
Ryan was awesome and very professional! He helped us with the process and we got a great car. It was a pleasant, positive experience and I definitely recommend Jim Butler KIA. with the process and we got a great car. It was a pleasant, positive experience and I definitely recommend Jim Butler KIA. More
by davidkaegy
Other Employees Tagged: Ryan Kajtezovic, Tara
March 13, 2021
Cheryl was great and everything was so easy and painless ! I’m so happy with my price and vehicle I will be shopping here for cars for now on! ! I’m so happy with my price and vehicle I will be shopping here for cars for now on! More
by Walsh.kiwi.joe
Other Employees Tagged: Cheryl Cooper
March 05, 2021
The whole team was great! From start to finish, everyone was very helpful and took care of me like family! You guys are appreciated! Thank you for all you do! was very helpful and took care of me like family! You guys are appreciated! Thank you for all you do! More
by Kelsey
Other Employees Tagged: Kathy Do, Keith Sutton, Scott Seifried , Kenny Kent
January 02, 2021
We had a great experience buying our Telluride at Jim Butler. We contacted them online and Annie was very responsive; called me within minutes and was able to answer all of my questions and provide me wi Butler. We contacted them online and Annie was very responsive; called me within minutes and was able to answer all of my questions and provide me with their inventory. We decided on the car we wanted and when we arrived at the dealership Shannon assisted us with the purchase. He was very friendly and knowledgeable and helped us get our the door quickly. More
by JennBafaro
Other Employees Tagged: Shannon McGuire
November 14, 2020
The process was super smooth! Cheryl, Shannon and Justin were truly amazing. They listened to everything I told them and got me what I wanted. I love my new car! were truly amazing. They listened to everything I told them and got me what I wanted. I love my new car! More
by destinydowns8
Other Employees Tagged: Cheryl Cooper , Justin Johnson, Shannon McGuire
November 04, 2020
This was my 2nd purchase from Jim Butler Kia. Cheryl was very accommodating, helped me test drive 6 different vehicles, and clearly laid out all of the options for me. Justin in financing was very helpful ( very accommodating, helped me test drive 6 different vehicles, and clearly laid out all of the options for me. Justin in financing was very helpful (again) and stayed after closing time so we could finish the deal. More
by kylecomer1
Other Employees Tagged: Cheryl Cooper , Justin Johnson
October 29, 2020
A wonderful dealership! Cheryl couldn't have been more kind and helpful. Everyone from sales to financing was understanding and kind. Even with the few small hiccups they managed to work everything out an kind and helpful. Everyone from sales to financing was understanding and kind. Even with the few small hiccups they managed to work everything out and make us happy customers. Will return! More
by faze
Other Employees Tagged: Cheryl Cooper, Scott Seifried , Chris Dixon
August 23, 2020
Cheryl was excellent. I really enjoyed her. Great personality, very caring and a great salesperson. She was concerned about the customer. A job well done. personality, very caring and a great salesperson. She was concerned about the customer. A job well done. More
by Kia ria
Other Employees Tagged: Cheryl Cooper, Keith Sutton , Chris Dixon, Justin Johnson
July 25, 2020
Cheryl, Nick and Scott were the best team I’ve EVER worked with purchasing a vehicle. A Plus service all around. Best dealership, hands down. worked with purchasing a vehicle. A Plus service all around. Best dealership, hands down. More
by Treciec
Other Employees Tagged: Cheryl Cooper, Scott Seifried , Nick Pashos, Shannon
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