Anthony "AJ" Boone | Page 5

Needed routine service, oil change, brake replacement. AJ Boone always keeps me informed of service recommendations and work progress. Keep up the good work! AJ Boone always keeps me informed of service recommendations and work progress. Keep up the good work! More

Print

Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND Verified Customer Verified Customer

Print

Fast, friendly staff. Brian was great. Kept me informed while I waited. Washing my car was a great Brian was great. Kept me informed while I waited. Washing my car was a great More

by CINDYLEE51 Verified Customer Verified Customer

Print

Been coming for 6 years now and sales and service has always excellent. Great staff, never any issues.Thank You All always excellent. Great staff, never any issues.Thank You All More

by BOYCOOPER12 Verified Customer Verified Customer

Print

Service on my Kia was quick, efficient and professional. I was advised of the particulars of their work, and an estimate of the time to complete the work I was advised of the particulars of their work, and an estimate of the time to complete the work More

by Mike Verified Customer Verified Customer

Print

Thorough inspection showed the issue was not we originally thought, which turned out to be much better. originally thought, which turned out to be much better. More

by TLKAMINSKI17 Verified Customer Verified Customer

Print

Service Consultant AJ Boone was excellent. I had to have my car towed, and his communication during that adventure, through diagnosis of my problem, to repair was excellent. He kept me well I had to have my car towed, and his communication during that adventure, through diagnosis of my problem, to repair was excellent. He kept me well informed the entire way. I felt lucky that he answered my call. I am, however, disappointed and angry that notes appeared on my receipt that are dishonest. Unfortunately, I didn't notice those notes until I was home. Let me be clear, I do not think Mr. Boone had anything to do with this. The notes stated that I wanted an "AC/ Heat Ventilation Service" performed. That is patently untrue and not remotely related to the issue with my oil pressure switch. Furthermore, the notes stated that my AC/Heat Ventilation Evaporator had mold and debris, and that I declined service. Again, this is patently untrue. The test never happened, nor service offered or declined. Despite how specific those notes are, I hope it was merely a clerical error instead of a fraudulent attempt to have unnecessary work done to my car. It would be appreciated if those notes are removed from the service record of my Kia, and a confirmation of such in writing from the service manager. This is incredibly disappointing. More

by penz Verified Customer Verified Customer

Print

The staff is friendly, very helpful and thorough. AJ was great to work with too AJ was great to work with too More

by ajdentamaro Verified Customer Verified Customer

Print

Not only was my problem efficiently and rapidly repaired, but an evident and related problem was noted and pointed out. I requested that it, too, be fixed. Great service and relatively little down-time. but an evident and related problem was noted and pointed out. I requested that it, too, be fixed. Great service and relatively little down-time. More

by MARKETIT Verified Customer Verified Customer

Print

I found the service department very organized and efficient. Wait time was a little over an hour but the waiting area was comfortable. efficient. Wait time was a little over an hour but the waiting area was comfortable. More

by mmbroadbent9167 Verified Customer Verified Customer

Print