Anthony Aldrete | Page 8

Excellent I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. It has a waiting area where there I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. It has a waiting area where there is a place for the customers can get something to drink. More

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Fine oiled customer service machine . The service department is like a fine oiled machine. It does a lot while still making the customer experience excellent. I like the checkout by servic The service department is like a fine oiled machine. It does a lot while still making the customer experience excellent. I like the checkout by service advisor. Able to discuss what was done to truck and answer my questions. I appreciate Anthony stepping up as my service advisor Charles was delayed. As I shared with other review, like to see the concept of 'Toyota Bucks' where the dealer gives us repeat and loyal customers $$ or percentage off for coming back. More

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Overall support on my Toyota RAV 4 Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and information. Was impressed when Kellen checked to see if there were any recalls on my RAV4. More

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Gppd service. We were having bumper problems and drove to the dealership and "got in line" to wait for service. Our service advisor was excellent. We were able to We were having bumper problems and drove to the dealership and "got in line" to wait for service. Our service advisor was excellent. We were able to get the car fixed while we waited. He explained our specific repair needs, gave us cost options and provided the most econimical service he could. He was kind and considerate. Our wait was minimal and we were very relieved to leave the dealership with our needs fully taken of. More

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GREAT Entire staff was great!!! Samir showed a lot of patience with us. A true professional. Entire staff was great!!! Samir showed a lot of patience with us. A true professional. More

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They treated us as guests, not customers!! Scott N. was excellent and very friendly. A true professional. Great Price. We felt like guests in this dealership. Debbie in finance did a great jo Scott N. was excellent and very friendly. A true professional. Great Price. We felt like guests in this dealership. Debbie in finance did a great job. We had a few laughs and it was painless. I will recommend this dealership to all my friends. More

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FIRST PURCHASE I WENT IN ON A SUNDAY TO LOOK AT SOME CAMRYS, EZ CAME TO ASSIST, WAS VERY FRIENDLY AND PERSONABLE. I REALLY FELT HIS HONESTY WHEN I TOLD HIM I WAS A I WENT IN ON A SUNDAY TO LOOK AT SOME CAMRYS, EZ CAME TO ASSIST, WAS VERY FRIENDLY AND PERSONABLE. I REALLY FELT HIS HONESTY WHEN I TOLD HIM I WAS A FIRST TIME BUYER. I THINK THAT HAD IT NOT BEEN FOR HIS HONESTY I MAY HAVE NOT LEFT WITH A NEW CAMRY! More

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Great Dealership We have been customers of Elk Grove Toyota for over 25 years. They have always provided us with excellent customer service in all departments and bec We have been customers of Elk Grove Toyota for over 25 years. They have always provided us with excellent customer service in all departments and because of this we will continue to be a loyal customer. More

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Service visit and browsing for new vehicle. I had my 2007 4 Runner in for service several times, with several different service reps and staff. I've never had a bad experience with their service I had my 2007 4 Runner in for service several times, with several different service reps and staff. I've never had a bad experience with their service; car rental if needed is low cost and no hassle. I am greeted quickly when I drive up; they even have crazy Saturday mornings flowing like water. Last weekend was my first experience with the Sales Team. My sales rep was Vince Hoang, who was very friendly, not at all pushy, very polite and worked hard to get me a good deal. I am very happy with my new 2015 4 Runner and I anticipate enjoying it for many years to come. Even when I call in for something, the receptionist is always polite and pleasant and takes care to get my calls directed appropriately and quickly. More

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I love Toyota Everyone at Toyota is fantastic.....My car was injured in an accident and the dealership could not have been better..My car was towed in and they stay Everyone at Toyota is fantastic.....My car was injured in an accident and the dealership could not have been better..My car was towed in and they stayed late to receive it. I was called every step of the way and informed of the progress. When I needed a ride after turning in the rental car at Enterprise I was shocked to find out they again stayed late to help me. Incredible employees. What a solid team of hard, professional workers. I will buy another Toyota because I feel I matter to them. Thank-You so much Jason, Brian, and Anthony. You are all excellent! More

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