Anthony Durbin | Page 9

Good service all around. From checking in to checking out ... Fast, personable, informative, and friendly service. I would definitely recommend Toyota of Cleveland's service d From checking in to checking out ... Fast, personable, informative, and friendly service. I would definitely recommend Toyota of Cleveland's service department to anyone in the area. More

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Scheduled car maintenance Scheduled vehicle maintenance took about an hour. Enjoyed complementary soda and popcorn and connected to Toyota's WiFi to surf the internet while wai Scheduled vehicle maintenance took about an hour. Enjoyed complementary soda and popcorn and connected to Toyota's WiFi to surf the internet while waiting. Friendly personnel and atmosphere. More

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Professional and courteous My 2008 Avalon needed some TLC. The young woman who greeted me at I pulled in the service bay pulled up my car's history and sent me to lobby where sh My 2008 Avalon needed some TLC. The young woman who greeted me at I pulled in the service bay pulled up my car's history and sent me to lobby where she mentioned snack and a complimentary chair massage would be provided. I set aside 2 hours for the lengthy services needed. I was updated in less than an hour by Anthony Durbin to allow me some choices for other items that needed attention. My husband and I have purchased many new vehicles from this dealership, and one of the reasons we keep going back is their service department. In my book, they are top notch. More

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Trustworthy I trust the service/ mechanics with my car. This can mean the difference in life & death. Tire blew and they put on a new tire I trust the service/ mechanics with my car. This can mean the difference in life & death. Tire blew and they put on a new tire More

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Service The service department at Toyota of Cleveland is the best service department hands down. They are very courteous and are respectful of your time. Grea The service department at Toyota of Cleveland is the best service department hands down. They are very courteous and are respectful of your time. Great folks to business with. More

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Totally love this dealership Everyone was so wonderful to me & listened to me completely. Love Alfred Polk & Tammy Myers for helping me find the prefect car for me!!! I have to Everyone was so wonderful to me & listened to me completely. Love Alfred Polk & Tammy Myers for helping me find the prefect car for me!!! I have told everyone about my new car & my friend came last night to purchase @!! More

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Everything was great! This was my initial service on a new RAV4 I bought last November. Anthony was friendly and helpful, and everything went as expected. I was quite pleas This was my initial service on a new RAV4 I bought last November. Anthony was friendly and helpful, and everything went as expected. I was quite pleased with the service I received. More

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Excellent experience ALWAYS. Everything was excellent except the technician forgot to wipe the excess oil that drained out of the engine off of the truck where it had collected a Everything was excellent except the technician forgot to wipe the excess oil that drained out of the engine off of the truck where it had collected a little and it went onto the exhaust and engine making the truck smell and it dropped onto the cement in my garage staining it. Not a big problem, but that is why they did not get 5 stars. More

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Scheduled service The service department was ready when I arrived, the waiting area was very comfortable as my work was being completed, and I met personally with my se The service department was ready when I arrived, the waiting area was very comfortable as my work was being completed, and I met personally with my service leader upon completion and he went over the complete report. Thanks. More

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One year service appointment. The dealership gave me updates along the way, gave me updates on my vehicle and all future service needed and even helped me install my newly purchase The dealership gave me updates along the way, gave me updates on my vehicle and all future service needed and even helped me install my newly purchased WeatherTech floor mats. More

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