Anthony Durbin | Page 8

Best Customer Service Ever Toyota of Cleveland was amazing. The customer service was outstanding. Just went for first servicing of my daughters Corolla and the service was amazi Toyota of Cleveland was amazing. The customer service was outstanding. Just went for first servicing of my daughters Corolla and the service was amazing. Made me felt very welcomed and I could see me buying a new truck there one day. More

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Always great service You cannot find better service. They really care. Tom Trout is an excellent service manager. He demands excellence! I was in and out in 30 minutes. You cannot find better service. They really care. Tom Trout is an excellent service manager. He demands excellence! I was in and out in 30 minutes. More

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Best service ever! I bought a new Camry from Toyota of Cleveland and I’ve brought it in to each service they offer in the first 25,000 miles. The first few visits was ha I bought a new Camry from Toyota of Cleveland and I’ve brought it in to each service they offer in the first 25,000 miles. The first few visits was handled by Anthony Durbin, and man this guy makes you feel at home. Such a kind person, very thorough, and just makes you want to be there. I have no doubt that Toyota of Cleveland values Anthony Durbin and holds him to a high regard. More

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At Home Atmosphere while waiting was like being at home. TV, WiFi, and popcorn! Free coffee, water and soft drinks! And music in the background. And a playroo Atmosphere while waiting was like being at home. TV, WiFi, and popcorn! Free coffee, water and soft drinks! And music in the background. And a playroom for the kids. More

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Customer Service at its Best I bought a pre-owned car from Big D. It had after-market tires that required a special lug wrench, so I discovered that I couldn't change the tire whe I bought a pre-owned car from Big D. It had after-market tires that required a special lug wrench, so I discovered that I couldn't change the tire when I had a flat. Luckily, I'd bought an extended warranty. The people at Toyota had my car towed from Ft. Oglethorpe to Cleveland, loaned me a nice Camry, replaced the tire, AND waived the $61 out-of-pocket charges... all in one day. The complementary coffee while they worked out their game plan was also nice. The service was fast, and managers got involved ASAP to make sure that I was taken care of. More

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Car buying made simple My husband and I had a great experience dealing with the staff at this dealership. Everyone was friendly and helpful and I didn’t feel pressured at al My husband and I had a great experience dealing with the staff at this dealership. Everyone was friendly and helpful and I didn’t feel pressured at all. More

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The best car buying experience. Hands down. I had a 2017 Tacoma that was messed up by another competitor car dealership just down the road from Toyota of Cleveland. Toyota was given the truck to I had a 2017 Tacoma that was messed up by another competitor car dealership just down the road from Toyota of Cleveland. Toyota was given the truck to work on and during the process of having the 2017 Tacoma repaired we decide to trade it for a 2018 Tacoma. The people at Toyota of Cleveland were extremely kind and fast at finding me the specific truck that I wanted even going out of their way to have it in under 2 days from Knoxville. Cindy McMichan and the Sales Manager, Justin Hall were absolutely the best people to work with. No frills, no haggling, and no problems! Always made it a point to talk and answer any questions we had! I would and will recommend Toyota of Cleveland to everyone I know and my Father will as well. Also Anthony in service was excellent to work with on my 2017 Tacoma and I will be bringing my new 2018 Tacoma to Toyota of Cleveland for future service! More

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friendly workers everyone was so nice. The waiting room was the best I have ever been in. mechanic showed me my problem and explained everything. eventho might be a li everyone was so nice. The waiting room was the best I have ever been in. mechanic showed me my problem and explained everything. eventho might be a little more expensive than the mom and pop shop its well worth it. More

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New Car Love this place!!!! Just bought a 2018 C-HR and I absolutely love it....Our salesman, Greg Bain is the best at what he does, very easy to work with, v Love this place!!!! Just bought a 2018 C-HR and I absolutely love it....Our salesman, Greg Bain is the best at what he does, very easy to work with, very personable and always able to get us what we need, very professional and pleasant. As long as I'm buying Toyota's this is the place for me, hands down!! More

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plesant I took my Highlander in for its first 5000 mile service and was treated with courtesy and the service experience was very prompt . The service writer I took my Highlander in for its first 5000 mile service and was treated with courtesy and the service experience was very prompt . The service writer was very courteous and listened with interest to a concern I had with my vehicle . Overall very satisfied More

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