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Sam Pack's Five Star Ford Carrollton

Carrollton, TX

4.9
1,682 Reviews
The #1 retail sales Ford dealership in Dallas, TX for the past 11+ years, always #1 in Customer Satisfaction Sam Pack's Five Star Ford is located at I-35E and Crosby Road in Carrollton,Texas. The dealership comprises more than 16 acres and employs approximately 200 local sales, service and administrative personnel. Sam Pack purchased the dealership in 1980 and the dealership has shown significant growth each and every year since. These are some of over 100 other corporate awards, recognitions, honors and community service accolades that Five Star Ford has won since Sam Pack has taken charge of the dealership. Mr. Pack, Time Magazine's "Quality Dealer of the Year" for his exceptionally high customer satisfaction standards, also earned Ford's "Distinguished Achievement Award" which is the highest Ford Division honor. The Metrocrest Chamber of Commerce made Mr. Pack Citizen Of The Year and, more recently, The Carrollton / Farmers Branch Rotary Club recognized Mr. Pack as their Man of the Year. Mr. Pack's Dealership has been listed by Auto Age Magazine as one of the leading dealerships in the United States. This was established by being in the Top 100 Club which comprises the top 100 Ford dealers Nationally out of approximately 4,600, on numerous occasions. The dealership has been bestowed the highest honor for customer satisfaction and owner loyalty at Ford Motor Company, The NACE Award (three years in a row) and for over 25+ years has been in the Top Twenty Club as well as being named a "Top 500 Dealer" by Ward's Dealer Magazine. The pinnacle of the dealership came with the crowning glory of receiving the highest award Ford Motor Company can give to any franchised dealer for customer and corporate satisfaction, The President's Award. Additionally, for the past four years Five Star has won an accolade only a few dealerships in the United States win each year and that is Ford's Triple Crown Award. This recognizes #1 achievement in all three divisions.
Contact Dealership

1635 S Interstate 35E

Carrollton, TX

75006

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Top Reviewed Employees

Joshua Greene at Sam Pack's Five Star Ford Carrollton

Joshua Greene

Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Benvenuto at Sam Pack's Five Star Ford Carrollton

Alexandra Benvenuto

Aftermarket Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Wingard at Sam Pack's Five Star Ford Carrollton

Jared Wingard

Sales Consultant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis White at Sam Pack's Five Star Ford Carrollton

Dennis White

Pre-Owned Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

June 28, 2025

Joshua went above & beyond even bringing the car up so we didn’t have to be in the heat! Very kind & thoughtful. Outstanding service from beginning to end!l! I would highly recommend Joshua & his 5 Star tre More
by kdcamper1

Employees Worked With

Richard Arledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.

June 27, 2025

Josh is the best sales guy I’ve ever talked to hands down! Got me out of my Buick and into a beautiful 2025 Escape! Thank you Josh! You’re the best!!! More
by kassidymalynn15

Employees Worked With

Joshua Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.

June 24, 2025

Vincent Is unprofessional and dishonest. He claimed that the delearship replaced an assembly sensor from a previous repair and he was positive that when i brought the truck in that the same More
by jacoboutaleb

Employees Worked With

Vincent Grazioso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Doyle
1.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Customer Lounge Area
  • Drive-In Service
  • Free WiFi
  • Free Coffee
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Cable TV
  • Authorized Accessories Store
  • Authorized Parts Store