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Start your review of Travis Doyle.
Travis Doyle
Travis Doyle at Sam Pack's Five Star Ford Carrollton
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Travis Doyle

Service Manager

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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2 Reviews of Travis Doyle

July 31, 2020

Dealership Rating
Employee Rating

"Great buying experience"

- cd4reel

I contacted Jerry Reynolds Car Pro for a VIP Pass. Almost Immediately the phone rang and it was Ruben Krause Sales Mgr. We discussed what I wanted and my budget. He had Jared Wingard contact me for information on my trade ins. After sending in pictures and descriptions Ruben Krause called me with an offer. Which was under my budget. We drove to the dealership (3 hours away) And finalized the deal exactly as discussed. We left with as 2020 Red F250 King Ranch. Very Pleased with our treatment and the time we spent getting it done; Very professional.. We are now waiting on a bed cover that is back ordered. Not 5 star's fault. Thanks Carl & Janene Freel

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Recommend Dealer
Yes
Aug 01, 2020

Sam Pack's Five Star Ford Carrollton responded

Thank you, Mr. and Mrs. Freel, for recognizing our sales staff! We value your feedback and business at Five Star Ford Carrollton and we look forward to helping with future vehicle needs. Please stay in touch at 972-242-6415 when we can help you enjoy your 2020 F-250 King Ranch! Best Regards, Trey Russell, General Manager

July 11, 2019

Dealership Rating
Employee Rating

"Rudest Sales, management. Only thing Good is Service Dept"

- Unhappybuyer

worst experience ever. will NOT ever be back. Have never been treated so poorly or disrespectful in my life. Refuse to deal with anyone other than Drew in service. Every sales manager rude beyond measure.

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Recommend Dealer
No
Jul 17, 2019

Sam Pack's Five Star Ford Carrollton responded

Hello! It is unsettling to know you had a poor visit to the dealership and I would appreciate the opportunity to help you in the sales area. Please respond to the private message sent on July 11th and let me know who I have the pleasure of working with by sending an email with your contact information to dcrysdale@spford.com or call me at 972-446-5000. You are my concern and I will do all I can to assist you. Sincerely, Drew Crysdale, Service Director

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