Anthony Nicholas | Page 111

Tires, oil change, & washer fluid not coming out. I thought I had a flat because my car was driving rough and it was all over the place. Anthony Nicholas was very helpful going over all the items nee I thought I had a flat because my car was driving rough and it was all over the place. Anthony Nicholas was very helpful going over all the items needed on the car. The pressure was low in all the tires and it was out of alignment - which wore down the inner and outer parts of my two front tires. I decided to get all new tires because I've always had problems with these tires. Anthony was very helpful in giving me my choices. I also had several coupons and he went over with me which one would save me the most money. He went over that it covered 'services' and went over what is considered a 'service' - he also figured out the dollar amount that it would save me. I really appreciated the time and patience he had to go over everything with me. I also had my car cleaned. It was nice having a clean car when I picked it up. The courtesy van driver - Jimski was also very interesting. Everyone in the van enjoyed the conversations with him and the topics had a wide range. I personally enjoyed his stories about traveling. It felt great getting into a nice clean car that drove smoother than it had in years. The entire experience was excellent. More

by CINDY Verified Customer Verified Customer

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My safety is their priority I only come to the Lokey Nissan Service Department for my car work and any concerns I have about my car. The recent visit was about steering issues du I only come to the Lokey Nissan Service Department for my car work and any concerns I have about my car. The recent visit was about steering issues during high speeds. They rotated the tires and added air for a smoother ride. They were all Pros during my visit and will continue using Lokey Nissan to take care of my Altima! More

by BeckyAltima Verified Customer Verified Customer

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Awesome Experience Awesome experience. Got the rattle in the dash fixed, floor mats installed and ordered a new fuel door. They also ordered new headphones and remote as Awesome experience. Got the rattle in the dash fixed, floor mats installed and ordered a new fuel door. They also ordered new headphones and remote as mine didn’t come with the vehicle More

by johnnywa81 Verified Customer Verified Customer

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Overcharging smooth talking Was there total 2.5 hrs but charged 4 hrs labor. Thats not possible! Said I was getting a discount but actually they used the points I'd accumulated. Was there total 2.5 hrs but charged 4 hrs labor. Thats not possible! Said I was getting a discount but actually they used the points I'd accumulated. Just call it what it is!! Overcharging and sketchy practices. More

by ENDURING VALUES Verified Customer Verified Customer

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The best customer service!!!! I have been going to this dealership for over 3 years and every time o go, I have been treated with respect. I would not take my car somewhere else fo I have been going to this dealership for over 3 years and every time o go, I have been treated with respect. I would not take my car somewhere else for service. This is the best dealership on the area. More

by LVALENCIA602 Verified Customer Verified Customer

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Excellent Service It was my second time to get a service for my car and so far they never failed me. The person who helped me was enthusiastic, informative and trustwor It was my second time to get a service for my car and so far they never failed me. The person who helped me was enthusiastic, informative and trustworthy. Amazing job! More

by Astraud D. Verified Customer Verified Customer

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Outstanding! I'd been hearing about the outstanding customer service, and services that you receive from Lokey Nissan from a family member but had never given them I'd been hearing about the outstanding customer service, and services that you receive from Lokey Nissan from a family member but had never given them a try, mainly because it was more convenient for me to go a few blocks from where I lived and obtain service. However, I decided I would give them a try upon my second required service since owning my Nissan and boy oh boy am I glad I did! I'd never experienced such honesty, integrity, and knowledge, from a company the way I have at Lokey. I mean they make you feel so assured and secure about entrusting all of your auto needs to them. So glad I made the switch, it's worth the drive! More

by RIMA Verified Customer Verified Customer

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Shop was clean I was welcome very friendly service visor I w visor I was a walk-in and was treated just like I had an appointment and was out in lesson two hours I would definitely recommend the service departme visor I was a walk-in and was treated just like I had an appointment and was out in lesson two hours I would definitely recommend the service department to my friends More

by Bob Verified Customer Verified Customer

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Problem with radio, not service department The radio on my new 2018 Nissan will turn off ending calls or shutting down the radio, then rebooting. Anthony had someone look at it, it seemed to wo The radio on my new 2018 Nissan will turn off ending calls or shutting down the radio, then rebooting. Anthony had someone look at it, it seemed to work fine, then started the same pattern again. More

by Pattypce Verified Customer Verified Customer

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Always looking out for the customer. We have dealt with Chuck for over eight years and he is the reason we have continued to deal with Lokey. He is very knowledgeable and given great advi We have dealt with Chuck for over eight years and he is the reason we have continued to deal with Lokey. He is very knowledgeable and given great advice. More

by RBROWN6365 Verified Customer Verified Customer

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