Anthony Thurman Jr | Page 14

Anthony was very professional and personable. It was a quicker turnaround than quoted. Very easy process. It was a quicker turnaround than quoted. Very easy process. More

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Excellent BoAllen set me up with Anthony as my service contact and both have been Wonderful. Always pleasant and respectful. Always willing to help. I enjoyed my experiences at Klaben! contact and both have been Wonderful. Always pleasant and respectful. Always willing to help. I enjoyed my experiences at Klaben! More

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They have always taken care of me and my family and have been extremely respectful and have treated us as family and not just as a customer. been extremely respectful and have treated us as family and not just as a customer. More

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Kim was extremely helpful and took pride in making sure my vehicle was perfect when it was returned to me. She has great experience, and I trust her in knowing my vehicle will always be handled with the be my vehicle was perfect when it was returned to me. She has great experience, and I trust her in knowing my vehicle will always be handled with the best care. Thank you, Kim! More

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Very clean and everyone wanted to help. The was working together efficiently and in good spirits. I enjoyed the experience. The was working together efficiently and in good spirits. I enjoyed the experience. More

by PRMAXWELL Verified Customer Verified Customer

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Anthony was great to work with very friendly and easy to work with. He got me in and out in a timely manner work with. He got me in and out in a timely manner More

by MickeyJ Verified Customer Verified Customer

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The process to get car serviced is easy and staff is very friendly and professional friendly and professional More

by SHARKEYRR Verified Customer Verified Customer

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Professional,helpful an outstanding service department I wish I would have used sooner. Great place. wish I would have used sooner. Great place. More

by AAGREER69 Verified Customer Verified Customer

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Call back for status of my car and difficulty scheduling service appointment. Number !- I made 3 calls in two days trying to schedule an appointment. No one in the service department answered. The recordi service appointment. Number !- I made 3 calls in two days trying to schedule an appointment. No one in the service department answered. The recording said leave a message and we will call you back in 15 minutes. All three times no call back. Number 2- I made my appointment on line. took my car in on the 29th of May. I met with Anthony Thurman he informed me it would take around 3 1/2 hrs to complete my install. After waiting 2 hrs. I was told it was going to take another 3+hrs.to complete. He arranged a ride home and he was to call me on the status of my car later in the day. He never called me. Number 3- Anthony called me the next morning and told me my car was not ready and said he would call me around 11 or 12 and give me an update. I waited till 1:00 still no call. I called and asked to speak with the service manager (Aaron)and asked if he could find out the status of my car. He said to leave my number and he would call me within 20 min. I asked him if he was sure that he would call me back. He got defensive and said "If I said that I would call you back I will call you back". I wasn't surprised when he did not call me back. I did receive a call from Anthony and he told me my car could be done by the end of the day. It was not. I received my car the next morning May 31 at 11:30. I must say that was a long 3 1/2 hrs. More

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Fast, efficient and very friendly service. . Work was done in a timely fashion. Courtesy car wash was very much appreciated! Thank you all! . Work was done in a timely fashion. Courtesy car wash was very much appreciated! Thank you all! More

by rodzeck Verified Customer Verified Customer

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