Ashley Botello
Ashley Botello at Walter's Mercedes-Benz of Riverside

Ashley Botello

Sales Consultant

Walter's Mercedes-Benz of Riverside

3213 Adams St
Riverside, CA 92504

4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Ashley Botello

May 20, 2025

Dealership Rating
Employee Rating

We had a fantastic experience purchasing our C300 from Walter’s Mercedes-Benz of Riverside. From start to finish, the process was smooth, transparent, and professional. After reaching out to Ash Botell More

by CABuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Raul Ayala

May 20, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Ash and Raul this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were knowledgeable, responsive, transparent, professional and made your experience exceptional. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 04, 2025

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Employee Rating

Salespeople are not friendly or even attempt to approach you. They are play games when trying to work out a deal. More

by Liz21704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2025

Walter's Mercedes-Benz of Riverside responded

I sincerely apologize for your disappointing experience at our dealership on May 4th. Our sales team should have welcomed you immediately and negotiated transparently - not ignored you or played games. This falls well below our standards, and I'm addressing it directly with additional staff training. I'd welcome the chance to speak with you personally at (951) 441-6182. Thank you for bringing this to my attention. We value your feedback and hope to earn another opportunity to serve you better. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182

April 16, 2025

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Employee Rating

JR Rodriguez was an excellent service rep. He never pressured me and made me feel comfortable in all aspects. He gave me pricing and let me choose what I felt needed to be serviced on my car. More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , Anna at front desk

Apr 17, 2025

Walter's Mercedes-Benz of Riverside responded

Cheri, Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that JR's efforts met your satisfaction! We are thrilled to know that he was excellent, never pressured you and made you feel comfortable in all aspects. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 17, 2024

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Employee Rating

Ash Botello and Christian Aparicio were wonderful to work with and I am so happy with my new car! More

by mele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Aparicio

Sep 17, 2024

Walter's Mercedes-Benz of Riverside responded

Mele, Providing first class service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ash and Christian's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were wonderful to work with. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 21, 2024

Dealership Rating
Employee Rating

I had an exceptionally pleasant experience with Ash Botello of Walters Mercedes Benz of Riverside. She was kind and courteous and very professional. She was very efficient and she did a tremendous job. More

by AmilaW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Jun 21, 2024

Walter's Mercedes-Benz of Riverside responded

Amila, Thank you for leaving Ash this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Ash could provide you with exceptional service. We are happy to know that she was kind, courteous and very professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 10, 2024

Dealership Rating
Employee Rating

My wife and I purchased our 250 GLB yesterday from Walters Mercedes. We were assisted by Ash Botello. Ash is a terrific young lady, well informed and pleasant to work with. Ash is excellent representa More

by GoKings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Jun 11, 2024

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Ash this wonderful review! We are honored to have had the opportunity to work with you and your wife and we are glad that Ash could provide you with 5-star service. We are pleased to know that she was terrific, well informed and pleasant to work with. We look forward to working with you again in the future when the time comes. We warmly congratulate you both on your new Mercedes-Benz 250 GLB- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 09, 2024

Dealership Rating
Employee Rating

Just completed our third purchase with Walter's Mercedes-Benz. The first two cars were from the dealership stock but this new vehicle (GLC 300 Coupe) was a factory build. We had never ordered a car More

by ruanna.singletary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Apr 09, 2024

Walter's Mercedes-Benz of Riverside responded

Ruanna, We are grateful for you leaving Ash this flawless review! We are honored to have had the opportunity to work with you and we are glad that Ash could provide you with 5-star service. We are pleased to know that she had excellent communication with you from start to end. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new Mercedes-Benz GLC 300 Coupe- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 12, 2024

Dealership Rating
Employee Rating

I would like to take the time out to thank Ashley for her great service. I appreciate everything that she did to help me to get into my new vehicle. And thank you also for helping me get in my car home you’ More

by kishamilo67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Towns, Lenard

Mar 12, 2024

Walter's Mercedes-Benz of Riverside responded

Kisha, Providing phenomenal service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ashely's and Leonard's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that they did everything they could to help you get into your new car. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Mar 12, 2024

kishamilo67 responded

I would recommend everyone to check out Walter Mercedes dealership in Riverside, California, and ask for Leonard and Ashley, and you will not regret it excellent service at its best

Mar 12, 2024

kishamilo67 responded

Thank you for excellent service

February 29, 2024

Dealership Rating
Employee Rating

I was buying my first Mercedes after driving an Altima for the last 15 years and Ash Botello made it super easy. She was up front about what to expect price wise and there were no surprises. From the mome More

by mrjayjp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell

Feb 29, 2024

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Ash this stellar review and recommendation! We are honored to have had the opportunity to work with you and your wife and we are glad that Ash could provide you both with top notch service. We are delighted to know that she was knowledgeable and friendly. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you both on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 23, 2024

Dealership Rating
Employee Rating

Ash and Erwin where absolutely perfect. From start to finish no back and forth just straight forward and very professional. will definitely do business again. More

by otto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erwin Artacho

Feb 26, 2024

Walter's Mercedes-Benz of Riverside responded

Otto, We greatly appreciate you for leaving Ash and Erwin this spectacular review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were straight forward and very professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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