Ashley Mulhall
Ashley Mulhall at Tim Lally Chevrolet

Ashley Mulhall | Page 2

Service Coordinator / Customer Experience Manager

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

Contact Me
4.8
64 Reviews

Hi, I’m Ashley, and I’m proud to serve as both the Service Appointment Coordinator and Customer Experience Manager here at Tim Lally Chevrolet. My goal is to make sure every visit is seamless — from booking your appointment to driving away with confidence. I specialize in coordinating service schedules, keeping customers informed, and improving touchpoints across the dealership to ensure every interaction feels smooth, transparent, and stress-free. I believe customer care goes beyond the service bay — it’s about listening, anticipating needs, and building lasting trust. Outside of work, I enjoy spending time with my husband and our three dogs, as well as crafting and photography. I look forward to welcoming you to our dealership and making your next visit a positive experience from start to finish.

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

Collecting, analyzing, and acting on customer feedback through surveys, reviews, and analytics.

Designing and analyzing end-to-end customer experiences.

View more specialties & trainings
4.8

64 Reviews

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64 Reviews of Ashley Mulhall

January 17, 2026

Dealership Rating
Employee Rating

Ashley was amazing very personable and knowledgeable. The service was fast and efficient. I will definitely recommend More

by 3Msandme
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2026

Tim Lally Chevrolet responded

Thank you so much for the kind words! Providing friendly, knowledgeable, and efficient service is always our goal, and we’re happy to hear your visit went so well. We truly appreciate your recommendation and look forward to seeing you again. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

December 16, 2025

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I have always been treated good when I go to the dealer to get my oil change they go over and above I appreciate it More

by menozzimichael
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Rachel Rininger

Jan 22, 2026

Tim Lally Chevrolet responded

Thank you so much for the kind words and 5-star review! We're thrilled to hear you had a great experience with our team. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

November 14, 2025

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Henry and his team are the Best in the Business! ! Excellent Customer Service is their Motto-Thank You! More

by TVANHOUTEN
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Recommend Dealer
Yes

November 07, 2025

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I went to get an update on my electric car. Tim Lally service department went above beyond to get my car together. Kudos to them!! Just Excellent Service. I am really impressed and will come he More

by hoganleslie49
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Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo , Rachel Rininger

November 01, 2025

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Tim Lally Chevy is the only place I will ever take my car! Best dealership, best service! More

by MACKENZIEHOCTOR
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Recommend Dealer
Yes

August 13, 2025

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Delightful experience as always! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! More

by jgrambo18
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor , Sean Holmes, Rachel Rininger

August 13, 2025

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Service was great and done in a timely manner. Online booking was very easy. Was able to book for next day. More

by dvc97
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Recommend Dealer
Yes

August 12, 2025

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You all are such wonderful people, and I can truly say you are my family. More

by RJMOORE50
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman

July 29, 2025

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I have always been pleased with the staff at the service department. They keep you updated, are courteous in their interactions with you and are straight forward about the issues with your vehicle and servi More

by KATEONHESSLER
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Recommend Dealer
Yes

July 29, 2025

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Absolutely Wonderful! Great Costumer Service!! Awesome salesman!! Beautiful People!! In & Out!! Hats Off!! Parrie Frazier! More

by FPARRIE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman, Rachel Rininger, Bill Bill

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