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Ashley Mulhall
Ashley Mulhall | Page 4
Service Coordinator / Customer Experience Manager
Tim Lally Chevrolet
24999 Miles Rd
Warrensville Hts, OH 44128
62 Reviews
Hi, I’m Ashley, and I’m proud to serve as both the Service Appointment Coordinator and Customer Experience Manager here at Tim Lally Chevrolet. My goal is to make sure every visit is seamless — from booking your appointment to driving away with confidence. I specialize in coordinating service schedules, keeping customers informed, and improving touchpoints across the dealership to ensure every interaction feels smooth, transparent, and stress-free. I believe customer care goes beyond the service bay — it’s about listening, anticipating needs, and building lasting trust. Outside of work, I enjoy spending time with my husband and our three dogs, as well as crafting and photography. I look forward to welcoming you to our dealership and making your next visit a positive experience from start to finish.
Read moreDealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Specialties & Trainings
Collecting, analyzing, and acting on customer feedback through surveys, reviews, and analytics.
Designing and analyzing end-to-end customer experiences.
Appointment Coordinator
Customer Service Specialist
62 Reviews
Write a Review
62 Reviews of Ashley Mulhall
September 16, 2024
The service manager and tech were very friendly and efficient! Definitely recommend. Also Jeff and sales team were great with my initial purchase too! efficient! Definitely recommend. Also Jeff and sales team were great with my initial purchase too! More
by DAVIDPCULLEN77
Verified CustomerOther Employees Tagged: Matt Nagy, Big Jeff McCune, Jim Lamtman
September 01, 2024
everything was excellent on this visit from the service adviser to the technition vehicle was fine on return adviser to the technition vehicle was fine on return More
by SUNGARF
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman, Rachel Rininger
August 19, 2024
Excellent Service Center! !! Excellent Salesmen!!! Excellent Dealership!!! Excellent Service, Salesmen, and Dealership, Satisfaction!!! Thank you, Tim Lally Chevrolet!!! !! Excellent Salesmen!!! Excellent Dealership!!! Excellent Service, Salesmen, and Dealership, Satisfaction!!! Thank you, Tim Lally Chevrolet!!!. More
by SJZANATH
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman, Rachel Rininger, Jim Zurzolo, BIG JEFF Mcune. - Salesmen
August 09, 2024
We always have great service from Tim Lally Chevrolet. The staff are always friendly and professional. We are very pleased with Tim Lally Chevrolet. We would recommend them to family and friends. The staff are always friendly and professional. We are very pleased with Tim Lally Chevrolet. We would recommend them to family and friends. More
by CARDAMONE4
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman, Rachel Rininger
July 29, 2024
Rachel is amazing and super kind. Tim Lally Chevrolet always takes care of me and my vehicle. I recommend them to anyone! Tim Lally Chevrolet always takes care of me and my vehicle. I recommend them to anyone! More
by MAC.CALZADO
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman, Rachel Rininger
July 23, 2024
I have been with this dealership since 2016, the people are always polite.Its always very clean.They listen to my concern. Sean and Matt are helpful at all times. Sometimes the cost of service can be a lit are always polite.Its always very clean.They listen to my concern. Sean and Matt are helpful at all times. Sometimes the cost of service can be a little expensive and the wait sometimes can be a little long. Thank god for there movie theater especially o those long waits.However, I have no complaints. I live in Avon Ohio and there is Chevrolet dealership right down the street from me in walking distance and I prefer to travel to Tim Lally Chevrolet . More
by ALSTORY50
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman, Elliott Parks, Rachel Rininger, Jacob Ober 5stars wonderful young man
July 23, 2024
I love these folks. They’re the best! There’s only one Tim Lally Chevrolet They’re the best! There’s only one Tim Lally Chevrolet More
by MLALLY1
Other Employees Tagged: Anthony Paolella, Matt Nagy, Brock Lally, Jim Lamtman, Jim Measor, Jane Grambo , Sean Holmes, Jimmy Lamtman, Rachel Rininger
June 16, 2024
Clean very informative, great employees very knowledgeable and helpful. Informed on answering the question you asked and not the question they thought you were gonna ask knowledgeable and helpful. Informed on answering the question you asked and not the question they thought you were gonna ask More
by VEROLANII
Other Employees Tagged: Jim Lamtman, Jim Measor, Jane Grambo, Rich Zarzeczny , Sean Holmes, Jimmy Lamtman, Brenda Milliner, Elliott Parks, Nolan
June 02, 2024
Our business is clearly appreciated by Bruce, Henry, Brock and everyone at Tim Lally. Everyone was so helpful in the purchasing and trade in process. Also, showing us the operations if the vehiles and Brock and everyone at Tim Lally. Everyone was so helpful in the purchasing and trade in process. Also, showing us the operations if the vehiles and getting us comfortable with the new options and gadgets the vehicles have. More
by semendel
Other Employees Tagged: Henry Jablonski, Bruce Myers, Matt Nagy, Brock Lally, Big Jeff McCune, Jane Grambo, Rich Zarzeczny , Jim Zurzolo, Ally Cannon and Chris Nagy
May 29, 2024
The entire experience was perfect in every way with a heavy and sincere emphasis on customer service and quality control. Need I say more? heavy and sincere emphasis on customer service and quality control. Need I say more? More
by JORDANWESTROPP
Other Employees Tagged: Rachel Rininger
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