Ashley Neely | Page 4

Pleased how they covered warranty work after an ambulance refitted had caused damage. They were prompt and efficient refitted had caused damage. They were prompt and efficient More

by rpoynter Verified Customer Verified Customer

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Ashley was friendly and helpful and the service was done when I requested it to be plus I received a free car wash! when I requested it to be plus I received a free car wash! More

by lrcameron5 Verified Customer Verified Customer

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The service department did not greet on entry. I did not know who to check in with for my appointment and look as if I was bothering the staff to ask them if I’m in the right place. The car af I did not know who to check in with for my appointment and look as if I was bothering the staff to ask them if I’m in the right place. The car after work was not ready. Had to go back and get Tech to come out and fix the left over material left on the vehicle. More

by Justin Verified Customer Verified Customer

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Helped me out, and explained issue of the vehicle to me thoroughly. Overall, a great experience thoroughly. Overall, a great experience More

by john.a.massolini Verified Customer Verified Customer

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Ok service. I just didnt understand why some codes were not revealed during the first two visits. I just didnt understand why some codes were not revealed during the first two visits. More

by Parsoncornelius Verified Customer Verified Customer

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Great people great service great prices. Fast reliable on time good communications car returned clean. Fast reliable on time good communications car returned clean. More

by DLALOMIA Verified Customer Verified Customer

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Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… Thank you for your excellent service… More

by Dnice1234 Verified Customer Verified Customer

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My car was taken in for an oil change and another repair, but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my c but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my car picked back up and have the oil changed and the repair made, no charge. I was very impressed and grateful. The valet service is great too. I appreciate not having to sit in the dealership to wait. The valet drivers were very nice and personable, too. Thank you! More

by PhilnDeb Verified Customer Verified Customer

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I’ve written a review 3or 4 times it is deleted when I press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to Ashleys desk. When I picked up my truck Ashley showed me how to fix the problem myself. A simple switch to show the gear as the transmission shifts. I was puzzled why I wasn’t shown this “fix” the first time I had this concern. I have not been pleased with the changes in service writing for the past few years. It is getting worse not better. I feel like a non customer. Maybe time for a dealership change. Time will tell. More

by COFFIELDCJ Verified Customer Verified Customer

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We had a very expensive fix on our daughter’s car. Ganley’s price, although expensive, was more than fair compared to the other places we called. They did a great job. Ashley kept us in the loop as wa Ganley’s price, although expensive, was more than fair compared to the other places we called. They did a great job. Ashley kept us in the loop as was very helpful and professional. We’ll be back! More

by TMLNARIK Verified Customer Verified Customer

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