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Ashley Neely

Overview Reviews (145) Inventory (191)

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Ashley Neely

Ashley Neely | Page 4

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9

144 Reviews

Overview Reviews (145) Inventory (191)

4.9

144 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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145 Reviews of Ashley Neely

July 18, 2026

Dealership Rating

Employee Rating

Very very nice people work there. All t h e service writers are very knowledgeable about Ford cars All t h e service writers are very knowledgeable about Ford cars More

by ediestudy47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 18, 2026 -

Ken Ganley Ford Norton responded

Thank you for your kind words about our service writers. It’s great to know they could provide knowledgeable care for your Ford Edge. Please reach out to Ashley if you need anything else.

July 17, 2026

Dealership Rating

Employee Rating

Service was great and the vehicle is running great. Ashley was easy to deal with. She was very helpful in getting the parts order and put on in a timely manner. Ashley was easy to deal with. She was very helpful in getting the parts order and put on in a timely manner. More

by tomlucey08

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 17, 2026 -

Ken Ganley Ford Norton responded

Delighted to hear your Ford Expedition Max is running smoothly after service. Ashley will be pleased her efforts to secure and install the parts promptly made everything easy for you. Thank you for trusting us with your vehicle.

July 17, 2026

Dealership Rating

Employee Rating

Always have received great service. Friendly, professional and provides fast service. Have taken my vehicles there for the last 6 years. Friendly, professional and provides fast service. Have taken my vehicles there for the last 6 years. More

by Missylea

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 17, 2026 -

Ken Ganley Ford Norton responded

Thank you for trusting us with your Ford Explorer for the past six years. Ashley and our team are glad to deliver friendly, professional, and fast service each time. We look forward to assisting you again.

July 16, 2026

Dealership Rating

Employee Rating

Ashley answered all of our questions prior to the service and then after as well. We were very pleased with the time it took as well. and then after as well. We were very pleased with the time it took as well. More

by JTKRUG43

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 16, 2026 -

Ken Ganley Ford Norton responded

Thank you for the 5-star rating. We’re delighted Ashley answered all of your questions before and after service and that we finished it quickly. Let us know if you need anything else for your Ford.

July 16, 2026

Dealership Rating

Employee Rating

Have always received first class treatment at the facility Appreciate the honesty and professionalism on every visit. facility Appreciate the honesty and professionalism on every visit. More

by Coiner27

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 16, 2026 -

Ken Ganley Ford Norton responded

It’s wonderful to know that each visit for your Ford Taurus service feels first class. We’re grateful for your recognition of the team’s honesty and professionalism. Ashley and the entire crew look forward to assisting you next time.

July 15, 2026

Dealership Rating

Employee Rating

Thanks I came, you serviced my truck and you washed my truck, you rotated my ears all while I watched friends. Thanks again. And for sure... 5 STARS ! truck, you rotated my ears all while I watched friends. Thanks again. And for sure... 5 STARS ! More

by bsheaffer55.bs

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 16, 2026 -

Ken Ganley Ford Norton responded

Thank you for bringing your Ford F-150 in for service and wash. We’re glad we could take care of everything while you enjoyed watching Friends. Thank you for the five stars.

Jul 17, 2026 -

Ken Ganley Ford Norton responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2026

Dealership Rating

Employee Rating

I got a call from the service department informing me of a recall notice. They helped me make an appointment. There time estate was right on. I was ever happy with my interaction with Ken Ganley dealershi a recall notice. They helped me make an appointment. There time estate was right on. I was ever happy with my interaction with Ken Ganley dealership. More

by jhevener

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Jul 12, 2026 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2026

Dealership Rating

Employee Rating

Very helpful and addressed all my concerns Handled all my recalls and is very knowledgeable recalls and is very knowledgeable More

by Lorin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 04, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience. We’re pleased our team could resolve your concerns and manage your Ford Bronco recalls with expertise. Please reach out if we can help you in the future.

July 01, 2026

Dealership Rating

Employee Rating

Always friendly, professional, and delivers what is promised. Nice waiting area with plenty of coffee. promised. Nice waiting area with plenty of coffee. More

by Jcstnnet

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ashley Neely

Jul 01, 2026 -

Ken Ganley Ford Norton responded

Thrilled that Ashley provided friendly, professional service for your Ford Explorer and met your expectations. We’re glad the waiting area and coffee made your visit comfortable.

June 30, 2026

Dealership Rating

Employee Rating

I recommend them to be one of the best friendly people I have met since I moved to Akron here from Maryland..I trust they will keep up the good work. have met since I moved to Akron here from Maryland..I trust they will keep up the good work. More

by kwasiboateng787

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath, Brianna Worthington, Mike Robinson

Jun 30, 2026 -

Ken Ganley Ford Norton responded

It’s great to know our team provided a friendly experience as you settled in Akron from Maryland. Thank you for trusting us with your Ford Explorer service and for recommending our staff. We look forward to continuing that level of care for you.

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