
Austin Radmacher
Sales Professional
Joe Machens Capital City Ford
807 Southwest Blvd
Jefferson City, MO 65109
24 Reviews
Write a Review24 Reviews of Austin Radmacher
January 27, 2023
Our experience was great. We are very satisfied with our Ford Edge. Austin went above and beyond with us, he is Great, it was a pleasure to work with him. We would definitel We are very satisfied with our Ford Edge. Austin went above and beyond with us, he is Great, it was a pleasure to work with him. We would definitely do business with him again. More
Other Employees Tagged: Billy Underwood
January 11, 2023
Austin R. was great to work with! We had a great experience and would work with Austin R. and Machens again if the opportunity arises! was great to work with! We had a great experience and would work with Austin R. and Machens again if the opportunity arises! More

January 08, 2023
We will be recommending to our family & friends that they first check out Joe Machens Capital City Ford and most definitely ask for Austin Radmacher. If it was not for Austin, we would have written-off the first check out Joe Machens Capital City Ford and most definitely ask for Austin Radmacher. If it was not for Austin, we would have written-off the overall Joe Machens dealership because of the experience we had with the branch in Columbia, MO in October. We only meet Billy Underwood briefly, but spoke with him several times on Tuesday. After I explained what happened at the Columbia Branch, he assured us that the vehicle we selected would not be sold to someone else that it had been pulled and he followed up with the finance department several times to make sure that they sent the Deposit payment link and your offer to finance the vehicle. As far as your finance department, I felt the first gentleman in finance was very slow to respond, we expected to hear from them first thing in the morning for the deposit link and no later than 1 on Tuesday for finance options. It was 4 or 5 pm and it was only after my second call and speaking with Billy. First guy from finance was out on Wednesday and I spoke with Jason Hicks; he was apologetic and got me the information I needed for our bank in a timely manner. Still waiting to receive by email the detail information on the Ford Extended Warranty packages Jason shared with us on Saturday to compare to our bank's extended warranty package. Just a thought, this should have been offered to us on Tuesday along with an improvement in presenting your company's financial offer so we could have compared before deciding on which financial institue we were going with. We did not select your because how the first person handled, seemed rushed only done because Billy kept having to ask for it. More
Other Employees Tagged: Billy Underwood , Jason Hicks - Good after stepping in from the first person in finance.
November 29, 2022
Nice selection of used and new vehicles but service dependent leaves a lot to be desired. They follow some strange Ford Motor Company protocol when repairs are needed and it takes 4 times longer than n dependent leaves a lot to be desired. They follow some strange Ford Motor Company protocol when repairs are needed and it takes 4 times longer than necessary to complete repairs so plan on being in a loaner or renting a car for a long while depending on your warranty More
Other Employees Tagged: Tom Stegeman, Douglas Keeler, Ben McGrail, Billy Underwood, Brian Mushrush
November 18, 2022
We could have not asked for better service everyone was very attentive and nice! Mike and Doug went above and beyond for us!!! Great crew you guys have!!! Will definitely be back in the future! very attentive and nice! Mike and Doug went above and beyond for us!!! Great crew you guys have!!! Will definitely be back in the future! More

Other Employees Tagged: Douglas Keeler, Mike Matteson
August 04, 2022
Salesperson was great. Finance guy was efficient & friendly. Service department is a total disaster. Have had car less than a week & have had to go back four times, with at Finance guy was efficient & friendly. Service department is a total disaster. Have had car less than a week & have had to go back four times, with at least one more visit required. More
Other Employees Tagged: Billy Underwood , Christian Guy
June 29, 2022
Staff is friendly, easy to talk to, knowledgeable and as accomidating as they could be. Overall great experience but a ton of paperwork. accomidating as they could be. Overall great experience but a ton of paperwork. More
Other Employees Tagged: Douglas Keeler, Billy Underwood
May 16, 2022
All employees we dealt with were knowledgeable, Efficient, helpful, accommodating, not high pressure which we appreciated! And they are convenient to our location. Efficient, helpful, accommodating, not high pressure which we appreciated! And they are convenient to our location. More
Other Employees Tagged: Billy Underwood, Phillip Barkho , Christian Guy