Austin Shemon | Page 28

One car, three new friends! Austin welcomed me late Friday night with a huge smile and outstretched hand. He engaged in friendly car-talk despite his long day and closing time m Austin welcomed me late Friday night with a huge smile and outstretched hand. He engaged in friendly car-talk despite his long day and closing time minutes away. Shannon greeted me the following Monday morning when I returned and wanted to narrow down my choices, going on multiple test drives and answering numerous questions about the features of the various models. Her laugh and personality made the drives a pleasure. In the end it was my decision with no pressure whatsoever from either. They delivered on the promise to locate a vehicle with my options, never trying to sell me what I didn't want. Once it was time to process the papers, CJ did so with accuracy and efficiency. I appreciate her respecting my schedule and getting the job done. CJ didn't surprise me with pricey add-ons or hidden fees after the initial negotiation. I now have a wonderful new vehicle in my driveway, backed by a warranty that fits my needs, and better ... three new friends I can truly count on to help should I need it. Kudos to Mercedes-Benz of Hagerstown! More

Print

Awesome Team at MB of Hagerstown! Mike Lavrenchik is great! He helped me get into the vehicle I wanted at the right price. CJ Brown, Austin Shemon and Chandra Dickson we all amazing Mike Lavrenchik is great! He helped me get into the vehicle I wanted at the right price. CJ Brown, Austin Shemon and Chandra Dickson we all amazing and professional during the sales process and made me feel like I made the right choice in returning to MB of Hagerstown to purchase my next car. Truly a first class team!! More

Print

short sweet and to the point Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. But we continued and the next day after 15 minutes I was driving a new Sprinter. More

Print

Saturday Drive We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extr We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extremely friendly, and not pushy. We quickly closed the deal and came back after our vacation to pick up the car. We had a very pleasant experience as Barry and CJ put up with my numerous questions with the patience of Job. More

Print

Professional, Knowledgeable, and Courteous The management, finance, and sales and leasing department personnel made my return experience to Hagerstown MB a pleasant experience once again. Mi The management, finance, and sales and leasing department personnel made my return experience to Hagerstown MB a pleasant experience once again. Mike and Shannon worked as a team to provide excellent sales service. Customer service from all employees I associated with deserve an A++. My experience was such, that I will return again when the time comes. More

Print

Very pleasant did not force a sale. worked with us Excellent service. Great to work with.Shannon and Austin made sure we were happy with car . the car was ready when they said .also showed us how to wo Excellent service. Great to work with.Shannon and Austin made sure we were happy with car . the car was ready when they said .also showed us how to work the buttons More

Print

"Perfect in Every Way" I have dealt with Mercedes Benz of Hagerstown sales and service for over 15 years. Everyone is very friendly, knowledgeable and helpful. I would lik I have dealt with Mercedes Benz of Hagerstown sales and service for over 15 years. Everyone is very friendly, knowledgeable and helpful. I would like to thank Justin for my great deal and thank Rob for the thorough explanation of all the features of my new SUV, completing the mounds of paperwork and phone calls to finalize everything and also thank you to Austin for his expertise, kindness and taking care of the very final paperwork. The service department is phenomenal from Marty to Adam to Zene. Thank you, Mercedes Benz of Hagerstown, you have earned my business and trust over the years and will continue to do so. Sincerely, Patty Ricketts More

Print

Infiniti I would just like to thank Shannon Dorian for her exceptional service! Things could not have gone any easier! In and out in less than an hour. I would I would just like to thank Shannon Dorian for her exceptional service! Things could not have gone any easier! In and out in less than an hour. I would recommend this dealership to anyone! Once again Shannon thank you!!! PS also a big shout out to Austin for having my financing ready to go!!! Great team! More

Print

Excellent! Great experience from start to finish. From my first online inquiry with Chandra to me finding the right car with Barry to financing with CJ and clos Great experience from start to finish. From my first online inquiry with Chandra to me finding the right car with Barry to financing with CJ and closing out the deal with Austin. MB-Hagerstown made my buying process so simple. Barry always availed himself and kept me informed every step of the way. This is my dealership for life! More

Print

Outstanding experience Traded for a beautiful 2015 ML350 SUV. Barry worked to finalize the deal to our satisfaction. Well organized and friendly staff. Would highly recomm Traded for a beautiful 2015 ML350 SUV. Barry worked to finalize the deal to our satisfaction. Well organized and friendly staff. Would highly recommend Mercedes Benz of Hagerstown! More

Print