Austin Shemon | Page 29

We keep coming back We just took delivery of our third Mercedes from Barry London, and, as expected, the entire experience was first-class. Barry treats us, and I am sur We just took delivery of our third Mercedes from Barry London, and, as expected, the entire experience was first-class. Barry treats us, and I am sure all his customers, with courtesy and professionalism, and he makes certain that every detail is taken care of before we travel to Hagerstown to take delivery. Before we left, we asked Barry to send us the new brochures for the 2017 E-class when they are available, because it will be time for my wife to have a new vehicle, our fourth. More

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As always This is probably the 18thor 19th Benz I have bought/leased from MB of Hagerstown. Every time they make it a person, no hassle, efficient and pleasant This is probably the 18thor 19th Benz I have bought/leased from MB of Hagerstown. Every time they make it a person, no hassle, efficient and pleasant experience and this time was no different Both Barry and Austin brought there "A" game to the transaction and Karen and I are completely satisfied. More

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Very Satisfied With Our New Vehicle Experience. We arrived this morning with a 2008 E350 wagon that needed some work, and left with a 2015 M350 that better suits our needs. We have been customers fo We arrived this morning with a 2008 E350 wagon that needed some work, and left with a 2015 M350 that better suits our needs. We have been customers for many years, and today's experience certainly ratified our choice of dealership. From a quick, honest appraisal of our old vehicle's condition to fair financing terms for the new choice, we were treated like family, and enjoyed a very pleasant transaction. All of the staff seemed genuinely interested in our satisfaction with our choice, and helped us reach the best decision. Our salesman, Mr. London, was very knowledgeable about the new vehicle and was willing to spend as much time as needed to acquaint us with every aspect of our new purchase. Thank you very much! More

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Another quality experience! We just traded in our ML350 that we loved....for a great looking C300. Thanks to Barry London for suggesting the car that was in inventory...it truly We just traded in our ML350 that we loved....for a great looking C300. Thanks to Barry London for suggesting the car that was in inventory...it truly is going to be a fun ride! Going from the SUV to a C class was not something I had thought of, but the entire team made it easy. More

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**Mercedes C300** This is our second vehicle we have purchased from Mercedes Benz of Hagerstown. We've also had the pleasure of working with Barry a 2nd time. He's the This is our second vehicle we have purchased from Mercedes Benz of Hagerstown. We've also had the pleasure of working with Barry a 2nd time. He's the reason we came back to Mercedes of Hagerstown. He's simply the best. There isn't a thing he doesn't know about the vehicles. We have always had top notch service from all the staff at Mercedes Benz of Hagerstown. More

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surprisingly fun I had been dreading the job of looking for a new car. Barry listened to what I was looking for and had two cars ready for me to try out. Easy to pic I had been dreading the job of looking for a new car. Barry listened to what I was looking for and had two cars ready for me to try out. Easy to pick the right one and I am delighted with my new/used car. More

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O-mazing!! I have heard horror stories about how people have spent hours and hours in a dealership haggling and waiting. This was the total antithesis of that ki I have heard horror stories about how people have spent hours and hours in a dealership haggling and waiting. This was the total antithesis of that kind of experience. Barry London was the person in charge of me. He made this whole experience actually enjoyable. As life would have it, there was a snafu on my part. Barry was so gracious, kind and patient. He painlessly and seamlessly worked out an alternative and today I drove away with the most beautiful automobile I have ever owned in my life. The staff is a team. They work together seamlessly. Everyone is professional and understanding. I've never seen anything like it. I would highly recommend Mercedes Benz of Hagerstown to my friends and family here and back home, and anyone else in the market for a new automobile. Sign me, "Loyal for Life." More

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After hours car purchase My fiancee and I were at another dealership when I decided to check online (on my mobile device) to find the car I was looking for. I saw the vehicle My fiancee and I were at another dealership when I decided to check online (on my mobile device) to find the car I was looking for. I saw the vehicle at MB of Hagerstown and called for more details. When Barry answered the line I knew I was working with a real pro. I am in sales and it is always a pleasure to deal with someone who gets the craft. Barry was so helpful even so far as to stay late past the dealerships hours of operation to wait for me to arrive. When I saw the car it was love at first sight and we started the paperwork. Barry and Austin Shemon were an absolute pleasure to deal with and we were so happy with the experience that when I am in the market again MB of Hagerstown will be my first stop. More

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Mercedes GLE350 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wi 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wife was in love all over again ! Soon after we met Barry London, who I must say knows just about everything there is to know about any Mercedes on the lot. He didn't pressure us at all let us look and then test drive the gle350. We knew the final outcome at that point but had to see if the numbers would work. C.J. Then did her manic, while this was happening Barry got the Mercedes ready for us to take home. At this point I think we all knew how this would end.... My wife , the social b. That she is met Justin and Austin.... And the rest is history. We drove off in HER new Mercedes and my new white Mercedes hat....FYI my blue Mercedes is still on the showroom floor.... More

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Excellent Service STILL exists! My husband and I want to thank you for the wonderful courtesy shown to us by you and your entire staff. You all went out of your way to make us feel s My husband and I want to thank you for the wonderful courtesy shown to us by you and your entire staff. You all went out of your way to make us feel special, welcome, and did everything in your power to accommodate us in far more ways than we anticipated. So for that -- we give you a huge THANK YOU! It's refreshing to receive that type of customer service in today's world. It's good to know that the art of excellency still remains at Hagerstown Mercedes! More

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