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Austin Simpson

Overview Reviews (149) Inventory (253)

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Austin Simpson

Austin Simpson | Page 12

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8

149 Reviews

Overview Reviews (149) Inventory (253)

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English

4.8

149 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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149 Reviews of Austin Simpson

June 02, 2023

Dealership Rating

Employee Rating

The people were very friendly there, I thought they weren't super pushy and cared about my interests. weren't super pushy and cared about my interests. More

by Sidhanth Venkat

Recommend Dealer

Yes

Jun 03, 2023 -

Ken Ganley Ford Parma responded

Thank you so much, Sidhanth, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jun 05, 2023 -

Ken Ganley Ford Parma responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 01, 2023

Dealership Rating

Employee Rating

Both Mark & Austin were great to work with. They were very helpful answering questions i asked about the vehicle also very friendly and helpful. They were very helpful answering questions i asked about the vehicle also very friendly and helpful. More

by johnkeller2956

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

Jun 01, 2023 -

Ken Ganley Ford Parma responded

Thanks, John, for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience!

May 24, 2023

Dealership Rating

Employee Rating

I really enjoyed my experience at this dealership. I knew instantly that I was purchasing my next vehicle from here. I knew instantly that I was purchasing my next vehicle from here. More

by jdwilliams1988

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 25, 2023 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 26, 2023 -

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2023

Dealership Rating

Employee Rating

Great people that work with you. Nice selection and friendly. I'm a repeat customer and will recommend them to anyone. Nice selection and friendly. I'm a repeat customer and will recommend them to anyone. More

by Tim k

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

May 25, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Tim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 26, 2023 -

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

Dealership Rating

Employee Rating

I will recommend West Ganley Ford To my family and friends! Everyone were very nice and Tried to help me as much as they could Iam vey happy with my vehicle!! Thank you Mark! Virgilia Rodriguez friends! Everyone were very nice and Tried to help me as much as they could Iam vey happy with my vehicle!! Thank you Mark! Virgilia Rodriguez! More

by Enfermara123

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito , Brandon Taylor-Mitchell

May 24, 2023 -

Ken Ganley Ford Parma responded

Thank you for your kind review, Virgilia. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 23, 2023

Dealership Rating

Employee Rating

I have nothing but good things to say about my experience at Ganley Ford West. I was in the market for the incredibly in demand Ford Maverick and Ganley Ford West was able to deliver. They were incredibly co at Ganley Ford West. I was in the market for the incredibly in demand Ford Maverick and Ganley Ford West was able to deliver. They were incredibly communicative regarding the upcoming shipment, and Austin my sales representative was able to answer all of my questions and walk me through the buying process. 10/10 would recommend to anyone in the market for a vehicle. More

by Zkadusky25

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Morgan Gallagher, Tracy Sapienza

May 24, 2023 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

May 13, 2023

Dealership Rating

Employee Rating

They were very helpful, considerate and respectful. . Very thankful or Austin’s help. Thank You . Very thankful or Austin’s help. Thank You More

by mckinney.kay

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper

May 15, 2023 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

Dealership Rating

Employee Rating

Every step was made super easy. Process from start to finish was quick. I have purchased 4 cars. From here. And plan to continue to shop here. Process from start to finish was quick. I have purchased 4 cars. From here. And plan to continue to shop here. More

by leeivy21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman, Mark Rezzano , Mike LaScola, Brandon Taylor-Mitchell

May 05, 2023 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2023

Dealership Rating

Employee Rating

Great, single day experience. Austin was excellent, upfront and responsive. Good transparency and low pressure. Austin was excellent, upfront and responsive. Good transparency and low pressure. More

by JDB

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 23, 2023 -

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Austin could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 06, 2023

Dealership Rating

Employee Rating

I had a great experience purchasing a vehicle at Ganley Ford West. The whole team was fantastic and easy to work with. Ford West. The whole team was fantastic and easy to work with. More

by THESTEVE1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Rezzano, John Ruper, Nick Feruito

Apr 07, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

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